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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Francisco Ruiz
2 months ago
I highly recommend Rose City Automotive. I took my diesel truck to get glow plugs replaced Leo and his crew did a great job. Finish my truck the same day I will be back for more service on my diesel truck.
Nathan Ubiles
2 months ago
They were quick and did a great job. Just a minor electrical problem and they got it done in a few hours. They also worked with me on the towing cost since my car was 6 blocks away. I will definitely come back and recommend them.
Anne Jochen
3 days ago
Updated 2024: I no longer use or recommend this business. I love the owner but the quality and reliability of their work has diminished. I experienced this on more than 3 different jobs they did over a few years. I gave the benefit of the doubt and hung in there for a while but can't sustain that any further. I am sorry to say this but feel it's important to do.Original Review - 2014Awesome garage, TRUSTWORTHY owner Leo. I am 100% impressed with their work.
mwasiti mungomba
8 months ago
If you don t want your car to be ruined more than how it was, don t take it here. Because you will get rip off money and they will ruin more stuff so you can pay more to get it fix. And the owner doesn t not take full responsibility if your car come back ruined to you. Regret taking my car here
Michael Gomes
3 years ago
I had a high mileage van that I had keep going for a awhile ... There's nothing was wrong with the car.. But everything was due to be replace because of the high mileage .. Over the 2 years I own the vehicle.. I visited Leo at Rossetti auto many times.. Did the work promptly and correctly. And and one time I had we had a defective thermostat. I returned with the vehicle and he made it a priority to fix my car immediately... A decent honest guy who told what he was replacing how much would be, how long it would take.... They need more Leo's in the business.. Thank you Rose City Automotive..Services: Electrical repair, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Engine repair, Brakes, Oil change
Tyler B Hogstrom
3 years ago
Leo has done great work for me - his quotes are reasonable, his turn around is great. As with all car repairs, things don't go exactly as planned. Leo did a good job of keeping me informed, communicating costs over the quote, and letting me know I needed a service that he couldn't complete.
Kayla Ziolkowski
3 years ago
This is an easily accessible, clean, quick, and professional shop! The owner, Leo, stayed far past his closing time (during covid19) and was extremely thorough when checking the entire vehicle: under the hood, oil leaks, computer screening, functioning electronics- all buttons and vents, under carriage, and the tires, to ensure that the car I was bringing by, on a test drive, was going to be a good buy for me. I really appreciate business's where the people appreciate my business, want to be where they are, and want to be doing what they're doing. Rose City Automotive is definitely one of those and it shows! Leo even called me the following Monday to see that I made it back home safely and was happy with my purchase.
Laura Harbert
8 years ago
So I called around looking for someone to install a new timing belt and other things and Leo called me and gave me a good price so I brought it down. Of course I got a call a while later saying that my radiator was cracked and I needed a new one. Since they were already working on it I could save some labor by having it replaced at that time as well. They also gave me a very good price so no complaints.They took me home and picked me up when the car was ready and the car ran great so even though it cost more than I planned I was happy with things.Until 3 days later when I am driving my car and the oil light starts flashing. I knew I had recently put oil in and the light had never gone on before so I called them and they told me to bring it in.Before I drove down there I decided to check my oil and I opened my hood and oil was covering everything. Right away I could see that that oil cap was missing. Reasonable assumption is that since no one had lifted the hood since they worked on it that they must have forgotten to replace it.I was mad but made the apparently unreasonable assumption that they would make things right.I called and talked to a mechanic who said he would talk to Leo about it. I called back a while later and was told that Leo said that he personally checked things and everything was where it was supposed to be when they finished with the car, therefore it was not their fault.HUH? I could not believe that a business owner would refuse to take responsibility for an obvious mistake and pretty much accuse me of trying to scam them. I mean, what was I supposed to gain by saying they left the oil cap off, a new engine?I told the guy to check around and see if he could find the oil cap around there and I drove back, worried the whole time about driving without an oil cap, even though I put some oil in to make sure it wasn't empty.When I got there they couldn't find the cap so they called around and found an auto parts store that had one in stock. The guy drove me down there and when it was time to pay he kind of looked uncomfortable so I asked if I had to pay and he said yes, that his boss, Leo, said they weren't responsible and not to pay for anything.I mean for a $4.50 part he created a lot of bad will. I was so furious that they refused to fix the mistake they caused and pretty much by doing that accused me of lying about it.I paid the money and to his credit the other guy did fill up the oil but I cannot believe that over a $4.50 part this guy would be willing to lose my business of anyone who was smart enough to hear this and avoid dealing with such people.I mean, do you want to take your car to some place that messes up and forgets to put something back on your engine and causes major damage and then says they didn't do it? Please, pay more money to a place that will fix any mistakes they make and not accuse you of lying when it happens.I am very disappointed that I spent all that money getting my car fixed and they won't stand behind even a small mistake they made.
Michelle West
5 years ago
Took my car in and due to illness they had my car for a month. I brought my car in because it was running hot and leaked coolant. Leo had it for a month and as soon as I drove it home it ran hot. I brought it backed and he said he replaced all the hoses. Clearly that was not the problem. When I brought it back he claimed the over flow had a leak. Paid additional money to have that replaced and the next day the car still ran hot. Called him and he said they fixed the hoses and it should not be running hot. THE HOSES aren't the issue. This shop takes advantage of anyone that does not know anything about cars. They will do ABSOLUTELY nothing and charge you. STAY AWAY
riseandbelieve
6 years ago
Took my Tacoma for an oil change and to replace my front brakes, my normal mechanic was too busy but I decided to try them out. The owner rold me it would take an hour for the whole job to be done and we set on the price. An hour later he calls me just to tell me that he inspected my car and the control arms on my truck was going out and that with 800 bucks he can replace them. I told I'll hold off I wanted to see for myslfe to just do the brakes and oil, after that he had a little attitude in the tone of his voice and told me that the truck will be ready in another hour. Two and a half hours later he calls me to tell me it's done then quickly hangs up. When I got there to pick up my truck the price was 30 more dollars than what we originally agreed upon. The carpets inside my truck was stain with oil foot prints then he put a mat over it to cover it up. took my car home just to find out that I was leaking oil. The next day I take it to my original mechanic for him to tell me that my control arms are perfect there's nothing wrong with them. Took my truck back to rose city after a few days to tell him I have a oil leak and I never had an oil leak before. At first he did not want to fix it but after arguing with him he decided to finally fix it and safe to say I'm never bringing any of my cars here ever again!
Michelle C
9 years ago
My husband Dupree and I have went to Leo for about 5 years now. He is honest, fair and does good work. We always get our breaks done there when needed. We have had some other services done as well. If we are strapped for cash he will tell us what is a "have to fix" from "What can wait to be fixed" Good old fashion service.
frank ambrose
10 years ago
there is virtually nothing these guys cant do between them. awesome. I have had several cars repaired and have even bought a few cars from the owner. no problems. he is honest and will give sound advice when requested. two thumbs up.
Taylor
2 years ago
Been going here for years and I always recommend people go here for mechanic work. Fast service, friendly, and good prices! Leo and his team are the best!
Lot Morqeda
10 years ago
Guyz are great. Very professional and hooked me up on a water pump installed. Called to schedule appt to come it. They got job done in a timely manner. I will definitely go back for any future service!
Mjacx
2 years ago
I been going to this shop for over 8 years.Leo is the head of the operation and they are really some of the best people that have ever worked on my cars and I take my cars and my wife s car there for any little problem they will check it out for free and give you the most reasonable prices.if you re tired of being taken advantage of by auto shops I highly recommend you to go to Rose city automotive repair they don t disappoint you ask for Leo he really is the man for any job.Services: Transmission, Electrical repair, Steering & suspension repair, General repairs & maintenance, Engine repair, Brakes
Maryann Jimenez
7 years ago
I took my car there in November and was told it would take a week and half to fix I waited for a month and then he said one more week I finally had to pick it up in march 2017 since nothing was done but they did take it apart and stole some parts from my car probably to use on another car. Very upsetting
Jake Colacchio
7 years ago
I have entrusted Leo and his crew with my cars for over 8 years. Love their work & have sent lots of my friends here.
Darryl Kindrick
2 years ago
Got my front shocks and struts on on my car $350 for front and back good deal now that's like brand new thanks
Shanice Newman
6 years ago
They are very professional I love the work they do on all my cars I plan to stay with Rosecity Automotives for years to come thanks guys.
Patrick Beckmeyer
6 months ago
Very friendly and great prices.
Sandra Harvey
2 years ago
I like how they did my car assessment and I like that they're willing to drive around to make sure everything checks out all right!
Mar Lane
3 years ago
Good mechanics get the job done for less and no bull very honest with guaranteed work. Several expierences with this company
grady doble
10 years ago
the worst paint job ever and it took months when i was told a few days,they said they would buff out and fix the mistakes but then ignored my phone calls and texts.beware!!!!!!!
Tsetan Phurbu
3 years ago
My go to everytime I have problem wit my car small or big .
Susan Sharp
2 years ago
He's a nice guy prices are fair .
Patricia Robinson
3 years ago
Great people and always reliable!
Jacquelyn Smith
7 years ago
$550 and nothing was fixed. Total bs.
Charles Tillman
2 years ago
Great work at a great price.
Jeffrey M
5 years ago
Great folks. Did a great job.
Bob Right
a year ago
Good reliable business!