Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
kenneth morris
4 days ago
This (He) is my "Fixer of All Things Automotive" as well as a future caller of preventive maintenance if noticed and needed! If you want to feel safe and secure in your automotive travels near or far, the repair price given is more than competitive, plus the service given is not only professional but personable.This is the only mechanic that will always direct you to the best quality and price to fit your budget if need be!
Ayden Payne
2 weeks ago
Wilson is the only mechanic I trust with my car. He's smart knowledgeable and fast. His prices are incredible when paired with his knowledge. I wouldn't trust my car in the hands of anyone else. He'll fix your car and then show you everything he did and what else may be causing issues which isn't something I've seen any other mechanics do.
mysteryrainbowx
a month ago
Wilson fixes cars three ways: He fixes them fast and he fixes them good and fixes them for lowest price. And they stay fixed. Satisfied customer since 2014
Riot Jester
a year ago
Amazing amazing amazing. I am blown away by the level of professionalism, honesty, and customer service that I received from Wilson and Jess! I called and they got me in same day. I had to leave my car overnight for repairs, and it was done first thing the next morning. It was so fast! I could tell that they genuinely cared about me and my vehicle. Wilson was incredibly transparent throughout the whole process. He was super knowledgeable, informed, and very thorough. He went above and beyond for me and my car and got me back on the road with no shenanigans. The prices were very fair and there wasn t anything unexpectedly added to the bill. I am SO happy I found this little family run business. They earned a lifelong customer and I hope they win you over, too!Services: General repairs & maintenance, Auto engine diagnostic
Zylan M-K
8 months ago
I took my car in for an inspection and repairs before a long road trip across the country. Wilson was upfront and honest about the work that should be done on my car. He took the time to explain and point out the potential problems. Great service and fair prices provided for a tight deadline.Services: Transmission, General repairs & maintenanceServices: Transmission, General repairs & maintenance
Lois Erickson
8 months ago
This is the first time I ve used Northstar and I have nothing but positive feedback to share. I m from out of town and my car had a serious problem resulting in it completely shutting down. Got towed to Northstar and Wilson took great care of me and the car. Squeezed me in, diagnosed the problem, explained everything to me and got the repair done in less than 24 hours. If I lived local I would use Northstar as my regular mechanic.
Miko
a year ago
Jess & Wilson are delightful people :) It was a much different experience then working with a bigger shop, in addition to being very personable, knowledgable, providing quality work, and even some fun stories along the way, their prices are also very fair. It felt like hanging out with friends. Northstar Automotive is my new go-to spot for my pickup truck.Service: General repairs & maintenance
Vanessa G
2 years ago
Bring you car here. Wilson and Jessica gave me the best customer service i have ever received in an auto shop. I appreciate Wilson for taking time to teach me about my vehicle and explaining in detail why and what he was replacing. I am happy with the way they took care of my vehicle, the price, and how kind they were to me. Their shop dog too was a delight. If you need a mechanic you can trust, these guys are it.Services: General repairs & maintenance, Battery
S Bitner
3 months ago
Honest, dependable and quick. Reasonable prices, as well. I don't plan on bringing my vehicle anywhere else.
Madeline Trevisan
a year ago
NorthStar Automotive has extremely fair prices and quality work. Wilson did an excellent job with my repairs. I would not go anywhere else to get my car fixed!Services: General repairs & maintenance, Engine repairServices: General repairs & maintenance, Engine repair
Shayla Barron
a year ago
Wilson is incredible! I drove to Portland, from northern Washington, in the beginning of April for job training, about a week ago I went to Wilson because my car was smelling like burned oil. I stopped by Wilson s shop to have it looked at and he was so kind and knowledgeable regarding the problem and didn t even charge me! I called him a few days later and had a conversation about next steps, he spent 15 minutes helping me understand what is best and what to expect with my car. Never charged me a cent for any of his time! Unheard of, I would definitely recommend this business and wished I lived closer so it could be my regular mechanic.Service: Vehicle Inspection
Hannah Green
a year ago
The absolute best mechanic I've ever been to. Fair prices, super honest, will show you exactly what's going on. I took a car here for a buyer's inspection and they saved me from buying a car with upwards of $3,000 worth of repairs the dealership hadn't disclosed, Wilson and Jess are the nicest people ever, I can't recommend them enough!
Natalie Van Dreal
11 months ago
I had such a great experience here! They were kind, honest, and took the time to show/explain things to me so that I really understood what was going on with my potential oil leak. I m so excited to have found my new go-to mechanic in Portland!Service: General repairs & maintenanceService: General repairs & maintenance
Yohana Mu�oz
2 years ago
I found this place just down the street from where I live and I'm so happy I did. Wilson is the best, he explained everything with such detail. Great prices and my car was done the next day. Don't hesitate giving him a call.
Stewart Campbell
4 years ago
I was a manager at a local parts store that Wilson would buy from.As a businessman, I saw how he ran his shop and was very impressed with his quality of work and his prices. But I was more impressed with his level of customer service.It appears that he cares more about quality of his work and customer service than just making a quick buck.I personally have had him work on both of my vehicles and have recommended him to friends and neighbors. They have all thanked me for referring him.
Tim Roth
3 years ago
After a catastrophic oil leak manifested on our older Subaru, I was feeling overwhelmed by the prospect of either trying to fix the problem myself or find a mechanic who wouldn t charge 3 times what the car is worth to do the work.Besides the wizards at Ron s Front End on Foster, my experiences with mechanics have mostly left me feeling very reluctant to have others work on my vehicles.Wilson certainly has restored a bit of my faith in the good that is possible in the world. He is incredibly thorough and candid about what the work requires and what not to undertake given context and budgetary concerns.I would recommend anyone with any problem with their vehicle to get it checked out here first. Wilson is a straight shooter and if he s got the time to field your issue, you ll be glad you trusted Northstar to do the work.
Peter Mason
5 years ago
In years of travelling, going to North Star and seeing Wilson about my truck troubles was the best mechanic experience I have ever had. Wilson is a wealth of knowledge, extremely positive and friendly. He gives great advice and did everything I needed and more for an awesome price. Highly recommend.
Iantha Rimper
4 years ago
I highly recommend going to see Wilson if you have any issues, questions, repairs on your car. I am really grateful that there is a highly knowledgable, friendly, trustworthy mechanic nearby. Excellent customer service, quality work, great prices. Wilson is also a wonderful teacher. He takes the time to explain simply and show the work he is doing even if you don't know much about mechanics. In his shop Wilson is like an artist, a scientist, a doctor. Thank you for your great work Wilson!
Mariel Alvarado
6 years ago
Wilson is always thorough and responsible. When he can't diagnose the problem, he's honest. Being a female that isn't well educated on car mechanics, I know I can rely on him to explain everything, and I fully trust that he is transparent with his recommendations and never feel like he's taking advantage of my lack of expertise with cars. His prices are always reasonable. HIGHLY recommended!
Judy Wade
2 months ago
THANK U SO SO MUCH FOR HELPING ME OUT. PRICING AND AWESOME CUSTOMER SERVICES U GUYS ROCK THANK YOU NOTHING BUT BLESSING!
dukes1133
6 years ago
I've been going to Wilson for maintenance of my automobiles for 4 years now and am very satisfied with the service. Wilson is professional, efficient, and timely in repairing and returning my cars to me. He also takes the time to talk with his customers and explain the issues with their automobiles are having and what he is going to do to fix it. Do yourself a favor and go to him when your car has trouble.
Tom Hoop
4 years ago
Wilson is amazing, if your not coming here your messing up. He was quick, cheap and honest. I had a car window that wasn t rolling up. I went to 2 other places the day before. The first place quoted me $360, the second place quoted me $650 to fix the broken window motor. North Star was way less than both of them and fixed the window in less than 3 hours from when I brought it in. Don t go anywhere else, Wilson is the man!
Sutter Wehmeier
6 years ago
I take my cars here and recommend all my friends to Northstar. Honest, reliable, and fair prices every time. Wilson always shows me the parts that were broken and talks me through the repair. If you are looking for a high quality, honest mechanic, look no further.
Ian Fahrenreich
3 years ago
Very honest and communicative. Wilson is an excellent technician and is very transparent about everything. He also includes an engine/drivetrain diagnostic with any work done so that you have a good idea of what needs to be done. I will be coming here to keep my VW alive
Satori Bishop
4 years ago
Wilson is a great and honest mechanic who does his work with integrity. He always helps me understand what needs to be done with my vehicle and the most cost effective way to go about it. I reccomend him to everyone I know.
Benjamin Cord
4 years ago
I never write these reviews, but I really wanted to express my gratitude to Wilson and Northstar Automotive. They were extremely straightforward, fair, friendly, professional, and fast when I brought my car in last week. They took care of everything that same day and had the necessary parts on hand. I've taken my car to a few other places in Portland where I left feeling like I was being over-charged and pushed into things I didn't need. Wilson was the complete opposite and the whole thing was painless and affordable. I know exactly where to go now the next time I need any work done on my car. Thank you, Wilson!
General HR Inbox
6 years ago
In a word, 'Superb'. Honest, transparent, fair (or more than) pricing, friendly and timely service. I have an old Subaru which just decided it needed a lot of love this last six months, I was referred here by a friend who spoke highly of Wilson and I am so glad I took his advice. I will never go anywhere else again if I can help it. Always gives me a heads up about what needs to be done and what options are available, what can wait and for how long, and when I pick up the car he walks me through what he has done, why it needed to be done and how things work with the part(s) so I totally understand what is going on.He always goes above and beyond, and is the nicest most genuine person! I never write reviews, but this one is overdue!
Alejandra Hernandez
2 years ago
Very friendly honest (reasonable pricing) I been coming for over 4yrs and always satisfied with the work he has done on my cars. I highly recommend Wilson to family and friends when they are looking to get repairs done.
Satori Bishop
5 years ago
Wilson at North Star Auto is a trustworthy and talented mechanic who will always be honest and up front with you about your vehicle, and then offer you the right price. He's always sure to answer your questions and explain whats going on. After someone suggested him to me, I've never taken my car anywhere else. I will always tell my friends to go to him for their car troubles.
Erin Aquarian
3 years ago
I found this shop through a friend who has been going to them for years. I had Wilson inspect a used 2006 Honda CRV I was looking at and do the repairs on the 2002 CRV I ended up purchasing. I brought it in for an oil change and some other repairs. He got all the parts and repairs done really quickly. He pointed out to me and explained what needed to be done and why, and afterwards showed me the broken parts that he had replaced. The price for parts and labor was fair and now my car is running great. I will be coming here from now on for oil changes on up and spreading the word about this honest and exceptional mechanic! Thank you Wilson & Northstar Automotive!Services: Transmission, General repairs & maintenance, Auto engine tuning, Engine repair, A/C installation & repair, Air conditioning, Oil change