Chevrolet of Bend Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  B C
a year ago
Things to consider before EVER buying a Bolt. OVER $1000 TO REPLACE A HEADLIGHT? You would think by now, Chevy would know that maybe headlights need replaced? I know they re a new invention.The staff are wonderful. Which is why it wasn t a one star.Service: Vehicle Inspection

  Kahai Lindsey
2 years ago
We have the lifetime oil changes through Lithia. Because of our schedules, Saturdays are the only days that I have enough time to bring our 4Runner in for service. Given that Saturdays are walk in only, I am always warned that it may take all day (till 5pm) for my vehicle to be finished but it s never gone that far, 12pm was the absolute latest that I ve gotten the call that my vehicle was done and ready for pickup.

  Jerid rodriguez
5 years ago
Very frustrating! I tend not to write bad reviews unless well deserved. With that being said after the third bad experience I believe it is warranted. When you call to make a oil chang appointment they give you two choices. One, drop it off in the morning and pick it up in the evening. Or make an appointment. We do not have the resources to leave our car all day so we have made appointments. The first time I took our vehicle in for a one hour appointment I spent three hours in the waiting room. The second time (4 months ago) my wife took it in and it was done in three hours again. At that time they told her that everything looked great (tires,brakes,etc) except for the belt had cracks and needed replaced. Recently we took in our vehicle again for an oil change. This time it took two and a half hours for a one hour appointment. They proceeded to tell my wife that the tires were at 5%, and so were the brakes but the belt (which we have not changed) was good??? So in four months our belt healed itself and our brakes and tires all the sudden need replaced. I know quite a bit about cars/trucks and checked the tires, breaks and belt and they are all just fine. First of all if you are making appointments either make sure they are real appointments that are punctual or don t even offer them. People don t revolve around your schedule if you are giving them your business. If you do have someone sick (which seems to be the go to excuse) then call your customers and make them aware so they can reschedule if needed. Second, what is up with trying to sell people stuff they do not need. Not sure if it is because my wife (a woman) took the car in or what? Can t businesses just do what they say and say what they do. I don t appreciate being mislead at all! Where did the honest businesses go?

  MD Roofing Inc.
10 months ago
Excellent customer service, sales and service department have been awesome for many years.

  Brenda K Heise
2 years ago
We were taking in right away the appointment was at 7:30 we are leaving at 9:00. Everyone was kind and courteous

  Scott W
2 years ago
On time don't over charge, friendly & professional!

  Linda C May
2 years ago
Friendly and efficient. Great service department.

  Rod Young
2 years ago
Great service.