Classic Chevrolet Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Darla Hall
4 months ago
My son purchased his first car here in October. It was a trade in they had got the week before. It is a beautiful 2022 Nissan maxima. There was a low tire light on during the test drive and the salesperson said he would have it checked out before we come to pickup the car the following Monday. When we left we drove a short ways to get a drink and noticed a bubble in the tire sidewall. We turned around and took it right back to show them. The service department stepped in, Desmond, and ordered a new tire for it. While getting that tire on I asked Desmond if they could check the other tire that was showing low again. Which they did and unfortunately was a sidewalk slit and could not be fixed. I explained to him that during the test drive this was supposed to be checked out. He was so nice and supportive that he said he would talk to his manager about replacing that one too and thankfully and very grateful he agreed and just got that one on today. Desmond in the service dept is awesome!. Desmond deserves kudos because he was able to get everything we needed done. Thanks Desmond.

  Jeremy Ferris
a week ago
James in the service department does an amazing job. He was able to assist us with our repair and had everything ordered and completed in a timely manner. We appreciate you taking care of us James.

  Sallie Wilson
2 months ago
Classic Chevrolet Service Department, led by Service Manager Mike Fitzpatrick, has never let me down! Once again, they came to our rescue in a great and mighty way!The car has several malfunctions, to say the least! The frustration level was off the charts, so we contacted Mike Fitzpatrick. Along with his associate, Greg, and the excellent service team, they identified several issues that were going on, many of them under warranty! They took the time to go into great detail to resolve every area of concern!In all of my years, I have never experienced the level of care and genuine concern that I always receive when dealing with Mike Fitzpatrick, Greg, and Classic Chevrolet's Service team!My most sincere thanks, appreciation and respect to this wonderful group of caring supportive folks! Mike, Greg and team, you are truly amazing!! Thank you!!

  tiffram
2 months ago
I bought my last car at Classic and have been having my car serviced there for a few years. They re consistently fast, friendly and professional. I had an issue at my last visit and they fixed it right away. The manager was really nice and made sure everything was done right.

  Shelly Hurst
3 months ago
Greg was my service advisor. He was friendly and helpful. He kept me up to date in the progress and made sure I knew beforehand if any thing needed to be done prior to doing it as well as the cost involved. Very happy with my experience.

  Edward Parrish
2 months ago
Classic has been a class one act. They have been a good experience every time I have had to get work done. They take time to explain what has to be done. Mike Fitzpatrick is a very good guy to be above everyone, you all do a great job, thanks a lot.

  Amy Bennett
3 months ago
I recently moved out here & needed a place to service my car. They've been pretty reliable, make me feel comfortable & are never pushy about other services I "need". I appreciate that more than I could explain!! I'm glad a found a good place to go!!

  Tim Cunningham
4 months ago
Hands down the best dealership service center I've been to. Desmond kept me informed on what was going on until my Traverse was fixed. Even Mike reached out to help me when we had an issue with the loaner they gave my wife to drive got hit. These guys are top notch.

  Danette Jones
4 days ago
We had a very good experience with our salesman Jay Aguilar, very knowledgeable, no pressure, In the past we have a had good experience in the sales department, James Hill

  Jeff Lindsey
2 months ago
Made an appointment that fit best into my work day. Dropped off vehicle and had recall items replaced in a timely manner. Great service!

  Don Collins
3 months ago
Always a good experience when visiting. The lobby is always clean and they always have hot coffee brewing. The staff is always welcoming and nice. I will continue to have my service done here.

  Kristina Edens
3 weeks ago
I had a horrible experience with CC. Bought a 39k junker. Had it for 9months and only got to drive it for 2months. It had a blown motor. Classic replaced motor twice and transmission. They treated me with the utmost disrespect. Even asked me to step outside away from customers in zero degree weather to ralk about issues. The GM Rusty Banks was very disrespectful as well. CCbought my truck back last week for 34k. I ended up paying my whole paycheck to get out from under the truck, 2700.00. Im out about 10k from this purchase. I wouldn't recommend my worst enemy to CC.!!! They also lied about guving me an oil change n said id never had it changed is why the motor blew. But...i did have sticker in window to prove they changed it. This voided my extended warranty. But somehow, CC got the warranty to pay for a motor. SCAMMERS!!!

  sam edmonds
2 months ago
Best place ever take your car for service , reason they keep you informed what s going on with your vehicle. Not like last place had my truck 7 days never ounce got a call . Classic called me almost everyday with update that means everything to me . Will definitely be back .

  Madison Hayden
5 months ago
Awesome techs and advisors are amazing and kind. Women at the front always have a smile and greet you when you first walk in. Service was done in a timely matter and done well. All very honest people that you can trust!Services: Air & cabin filter replacement, General repairs & maintenanceServices: Air & cabin filter replacement, General repairs & maintenance

  Jackie Ellis
4 months ago
Greg was the service advisor I worked with. He was great. Very informative. Very honest. I am an older woman, and I knew Greg was looking out for me. He kept my best interest in mind.

  Rhonda Sherman
a month ago
What a comeback!!! Thanks to Mike in Service, we're back on board with Classic Chevrolet! Great service is hard to find, but Mike went above and beyond to make things right, and we won't forget it when shopping for our new vehicles!!

  Jason King
5 months ago
The work was done and I don't have a complaint about that part.What I am very unhappy about is that I'm 100% sure when I brought my car in there was not any grease and oil on my upholstery, my door and my carpet. When I got my car back it was all over the place. I had to spend extra time and money scrubbing the seats, carpet and the doors to get my car clean afterwards.You'd think a large dealership would have someone not completely covered in grime to shuffle cars in and out of the bays to avoid the same people crawling under the cars getting covered with grease and oil from being the ones also getting in and out of the cars leaving that grease and oil on the cloth interior.Service: Electrical repair

  shayla sager
3 months ago
Had me in and out in 45 mins for oil change and tire balance. Love them! My appointment went as perfect as planned

  Emmanuel Davila
2 weeks ago
The confidence I have is 10% of 100% to sell they tell a lot of lies and they don't solve anything they sold me a truck without air conditioning in December and now they don't want to fix it I have to pay them

  Shakiya Mcgrew
2 months ago
Bought a 2021 car and they took a week to do "inspections" on the car but yet a week later I had my mirror falling off on the highway and things falling apart and when I went in to get the issues fixed they tell me my warranty doesn't cover it. I've had nothing but issues since I've purchased the car down to the tires and getting them to hold up on their warranty. I regret buying from here.

  Stephanie Deatherage
5 months ago
I dropped off my car when they opened for an oil change, air filter change, and tire rotation. The attendant wrote my information on a sticky note and put my key in a pile with several others. Late in the day they had not called me to pick up my car, so I called them. I was told the service department had closed. I got a ride to the dealership, spoke with 3 different employees that all suggested I come back 2 days later to pick up my car. After waiting for approximately 15 minutes, one of the senior employees finally took me to get my paperwork, showed me the incorrect phone number they had been calling, had me pick out my key because the wrong key was with my paperwork, and they did not perform an air filter change or tire rotation. I am very dissatisfied and disappointed with this experience and will no longer be a customer of Classic Chevrolet.Service: Oil change

  Clyde Gudde
a month ago
we came to have nitrogen put in our tires. This is the second time that we have been with out because you guys have ran out but we always have a good time at Classic the people there are great.

  Anita Hudnall
a month ago
Very fast I was in and out staff very friendly and professional was very attentive to my every need, I ve gotten nothing but fantastic service from Classic since buying my car. Thank you Classic Chevrolet

  Harvey West
3 months ago
Friendly, courteous and my truck was serviced in a reasonable amount of time. I bought my 2016 Silverado from Classic in Owasso. Classic has been the only service department that has worked on my truck, including tire purchases.

  Brittany Columbia
4 months ago
Took my car in for a courtesy oil change from the Gathering on Main. Greg let me know I had a small oil leak and when I was in disbelief he had pics of the oil leak already ready to present. Professional, quick, and honest!

  Monroe Guest
a month ago
Great dealership!! Fast, friendly and awesome service from start to finish. I would highly recommend Classic Chevrolet.

  Lisa Gessner
6 months ago
I m from Indiana and my transmission went out and I called and dealt with Desmond Hellard through the process of getting my truck fixed. He was kind and patient and kept me informed every step of the way. Can t thank him enough. Also want to thank the transmission tech who worked on my truck! Definitely recommend them!!Service: TransmissionService: Transmission

  Randy McGuire
2 months ago
Pleasant staff took care of my cars issues the same day I took it in which was nice with my busy schedule.

  cheryl hansen
6 months ago
Desmond, stands up for his customers. He is an awesome service writer. He stepped in and got things right. Now as long as I get my diagnostic fee back, I'll be really happyServices: Tire rotations, BrakesServices: Tire rotations, Brakes

  D Mouser
a month ago
Gregg does an excellent job of explaining what was found and what services need to be completed without any pressure.