Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Violet DiPaolo
4 months ago
They came to my house and picked up a wood frame my boys made for me for a mirror.The gentleman who came and picked it up was very professional and detailed.They returned in just a few days with the piece looking amazing. I love the mirror and the job they did was perfect.Great friendly and professional company.I recommend them 100% - I am actually using them again to install a doggie door in my storm door.
Jason McMoran
10 months ago
Purchased and had Metro Glass install two 48 x 80 picture windows with aluminum frames for our Norman remodel. I make it a point to keep my business with local companies when possible, we all should. Communication was clear and prompt during the entire process from ordering to install. They always answered the phone and didn t mind me changing the dimensions a half dozen times before I finally placed the order. Installers showed up on time the day of install and were polite and respectful of the property and cleaned up their mess. (That s rare in my experience with contractors). I recommend this team for any commercial or residential glass needs.
Nick C
3 months ago
Fast! On time! Got the job done perfect the first time! Thank you!
Andrew H
a month ago
I am selling a home, and needed to replace a foggy window on the TRR, they came out, and got it done nicely. One of the few glass places that will replace only a piece of glass, and not have to replace the whole unit.
Jennifer Stanley
7 months ago
these guys are amazing! They let me drop my car off gave me a ride back to work, had my car back before lunch! They were so caring and so friendly. I will never go anywhere else in the Oklahoma City area to have my glass done!! And thank you guys so much!
Bobby Jones III
5 years ago
We take all of our fleet vehicles to this location. Their prices are competitive and they repair in reasonable time. The last time I had a chipped windshield they fixed it 20 minutes!
Mike Vargin
5 years ago
Needed a rock chip filled on my windshield, called up and they got me in the same day. In and out within 30 minutes. Great friendly staff as well. Highly recommend!
Tonya Alexander
5 months ago
The customer service was great, price was lower than others, and the job was done in a timely fashion. I'd recommend to others!
Scott M
a year ago
Ordered window installation November 2021 for three broken windows. They finished December 2022. Over a year! They came out with the wrong size when they finally did come out. They never even apologized. They offered no discount or anything. Supply chain doesn t account for this kind of delay or mistake. If I could give zero stars, I would.
June Couch
3 months ago
Just don't very professional the window has a breeze didn't properly fit and didn't even bother to clean the glass that they knocked into our house
Zac Logsdon
2 years ago
Have used them in the past and the service was decent. However, I've called twice recently for a quote on a windshield replacement. The first time I was told I'd get a call back with a quote and they never called. The second time I was asked to hold on while they checked pricing. Sat on hold for 10 minutes and finally gave up. Called someone down the street, got an immediate quote and scheduled my appointment in less time than I spent on hold with these guys.
Ed Smoker
4 years ago
I was very pleased with the work they did. There was a small issue which was handled by the staff, I don't know if I can mention names so I won't. The technician who installed the new front windshield took the time to answer my questions and they finished in a timely manner so I did not have to wait longer than planned. I would recommend them to friends and will call them first should the need arise.
Neil Talbert
2 years ago
*Get the price in writing.* They charged me around $100 more than the agreed-upon price (which was $80 more than the week prior because of, apparently, rising costs). The manager was angry and defensive when I came into discuss this issue, and she insisted that I "stole" their windshield when I picked up my car on the agreed-upon day. The shop was closed that day because of snow, so I couldn't pay at that time, but I paid in full when I returned to Norman after spring break. To be fair, they called during my spring break, but I had no idea paying by phone was a thing. Texting would have helped. The workmanship was no problem, though, and the customer service (aside from the manager) was fine.
Matthew J Townsend
a year ago
Called to get a quote, when it turned out that getting a windshield for my particular car from their available vendors looked a little steep, they directed me to other potentially more economical options in the area. Thanks for the transparency and assistance guys!
Ashtin Gann
a year ago
If there was an option for no stars, I would use it. It took me a year and a half to get a window put in by them. The manager was never friendly. We purchased a house and the seller paid for a window to be replaced and I had to constantly call to get updated on the window. Long story short, it s highly likely they will accept payment before the job is done and make you beg for them to do the job.
Hasan Serce
2 years ago
They damaged my car during the windshield installation process. The cowl panel is cracked, there is about half an inch gap between the cowl panel seal and the windshield. Their quote is a bit cheaper but you risk to end up dealing with a more expensive repair.Nicki was extremely hostile when I pointed out the damage and the problem with the installation, she told me I should had gone to a dealership if I want a proper installation and 10 years old plastic just cracks. They are ready to defend their mistakes and can not properly replace a windshield:- they did not remove the cowl panel and cracked it by pulling- lower windshield seal was not reinstalled or replaced- even the wipers were installed incorrectly (fixed the next day)I was told everything would look the same but now there is a huge gap between the windshield and the cowl panel. I dropped the car in the morning and asked if they had the windshield, Nicki said yes. When I went back to pick up the car at noon, they had just sent an employee to get the windshield from OKC. Everything that could go wrong at a glass shop went wrong except there are no leaks so far.
Catherine Pezzaro
8 years ago
Absolutely fantastic service! I called to get a quote to fix a cracked mirror and I was blown away by how reasonable the price would be. I was able to schedule same-day service as well. The actual replacement was quick . Between arrival and payment, it probably took less than half an hour. Mirror is still looking great a few weeks later. I would definitely recommend Metro Glass on Main!
J S
5 years ago
We called around and these guys beat everyone's prices by a long shot. They also guarantee the work so it wasn't a gamble. Being my third windshield to have replaced or repaired over the years if highly recommend.On another note, they routine is to drop off the car and go have a bite to eat. They've always been done before the meal. Definitely a 5 star rating deserved!
Bekah Algard
6 years ago
My windshield was replaced here and they did a wonderful job. The price was below average which was affordable. The staff was professional and called if anything changed during the process. Great glass work!
Ryan Broostin
3 years ago
Super friendly, they accidentally ordered the wrong windshield for my car and offered to send a driver all the way to OKC to pick up the correct one and also stay late to get it finished the same day. Definitely recommend
Heather Christian
7 years ago
Terrible customer service. I have used Metro Glass over the years but this last time was awful. I was promised work for my vacant rental property would be completed within about 3 to 4 days and the worked ended up taking over a month and a half. Several window screens replaced and glazing strips replaced was needed. I was patient for the first 3 weeks or so and then I just kept getting the run around. Every time I would call to get an update, someone whether it be a manager or office staff they would tell me a different story or give me a different answer. Even had the manager call me one time and offer a $30 discount after work would be completed and then when I went to pay he retracted the offer and only gave me $20. Once work was finally completed they contacted me twice within 24 hours to collect on the bill. They were in a hurry to collect the money but NOT to do the work! I will not use Metro Glass again.
Mike Whitney
4 years ago
Got a chip in the windshield of our Motor Home on the way home from Florida. I checked a couple places on line and couldn't believe what they were wanting to repair it. I stopped and asked them what it would cost to repair. $29.95--I said can you do it tomorrow morning and the answer was yes. I now have a repaired windshield. Thanks Metro Glass.
Patrick Shaughnessy
2 years ago
Been doing business with these folks for over 20 years. Glass, mirror, custom shower enclosures which they installed. Great service, no problems. Clients always happy. Can't beat that.
Cameron B
2 years ago
I was quoted a price then charged +$150. Had to argue to get them to honor their quoted price. This is bad business practice and shows little respect for the customer. Glass looks fine.
Shared Mailbox
3 years ago
Great experience! I needed a large piece of glass cut for our new vintage table and it was an oval shape so they had to hand cut based off a pattern! Did a great job and were super friendly Thanks guys!
Amy Stacey
2 years ago
Everyone we talked to was awesome and they did an awesome job fixing our windshield and it was a reasonable price $185 would definitely recommend to everyone. Thank You Metro Glass!!!
Chris Morgan
9 years ago
I am extremely satisfied with the service as I have my windshield replaced there was a rock chip on the windshield only take them 3 hours and have done an excellent job.
Shane Bradley
7 years ago
Horrible , mechanic seemingly knocked off side mirror in order to recommend his bodywork friend, receptionists are shrill and catty (they talk about clients behind their backs even with customers in office), apparently sketchy/bad business practices such as lieing to customers and losing money - misquoting people. Will not go again .
Louis Zuech
6 months ago
Good fast work reasonably priced.
John Morrison
4 years ago
Great service in short notice - repaired a windshield chip in 30 minutes. Reasonable price.