Fowler Toyota of Norman Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jerry Jones
2 months ago
A suggestion to the professional service people. When checking the lights and then returning the light switch to its original position please make sure it is returned to the position that does not keep the rear lights off.. Put the switch back to the "Auto" position. Why the switch was designed that way is beyond reason. JFJ

  NOSHOW98 NoShow Hewitt
3 years ago
All the people I've met at this dealership are the best of the best. They won't just sell you a car just to sell a car. They truly care about there customers. And go out of there way to make sure you get what you need even after the sell.There service department is A+. I've purchased 3 vehicles from this dealership and I am a customer for life. I would highly recommend this dealership to anyone looking for satisfaction from start to finish.Thanks Again!! To all the Great People at the Fowler Dealership In Norman OklahomaTodd & Marzetta Hewitt

  Brittney Brewington
5 months ago
Great service. Appointments are easy. I feel that they're actually honest.

  Jackie A
6 months ago
They made the process so easy, coming from out state and brought our town financing we were in and out in less than 2 hours with the trade and purchasing a new car!

  Erika Jones
a year ago
We are definitely no stranger to buying a car and this experience was by far the best we have had! EVER! King was amazing and never once did we feel rushed or pressured. We also was not attacked when we got out of the car! King made sure to answer all the questions we had and made sure we knew all the features the truck had to offer. It was a very smooth painless process! Also wanted to give shout-outs to our finance guy Jake! Jake also made the experience comfortable and was the quickest we have ever signed financing paperwork! Thank you to the whole Fowler group! We will def be lifelong customers!

  Katrina Hill
7 months ago
I've bought 2 Camrys from Fowler in Norman. They have done all my normal service calls for 2 years as part of my Toyota purchase. I just had my 1st paid service call & expected it would be really expensive. But it really was not. Dealership service & confidence for an affordable price. I will no longer go anywhere else.

  Veya Cochran
a year ago
when I brought my vehicle in for an oil change someone named Logan said he'd be the one to help me that day. So while I was outside on the phone talking to my husband, my husband received a text saying the vehicle is ready. Me being on the phone outside I thought that Logan would come to find me as he said he would. Well after sometime of not seeing my vehicle come put or anyone to come outside and look for me, I went in and found Logan sitting down chit chatting and when he saw me he said I didn't see you in here, I said that's because I've been outside where you didn't look. Lacking in customer service. Other than that my vehicle got serviced in the time he said it would so I'm thankful for that.

  Angel Quinonez
10 months ago
I ve used Toyota Fowler since the early 2000s when I used to sell preowned vehicles, mainly Toyota. I went back two years ago to service two of my own vehicles. It s been an extremely good experience doing business especially with Zac Paine.

  David Russo
3 years ago
King Williams was awesome. Need a car? Go set him. All the staff there were amazing.

  Andrews Law
a year ago
We have used Fowler Toyota's service department for many years and have always had great success with it, but we primarily used them for just servicing our Toyota/Lexus vehicles. I recently learned that Fowler serviced non-Toyota/Lexus vehicles as well, and we now use Fowler for all of our vehicles.Within the past year, we have taken our Chevrolet Camaro SS and Ford F-150 Velociraptor to Fowler for warranty work and could not be happier with the service! We have now had convertible top work, tire repair work, engine work, drive train work, and heater - A/C work performed by Fowler Toyota on those vehicles and Fowler was able to work with my warranty company to ensure said work was covered by the vehicles' warranty, which surprised me because the warranty work was not performed by a Chevrolet or Ford dealership.It should also be noted that almost every time Fowler Toyota has serviced those vehicles it has been via tow truck delivery and resulted in us having to rent a vehicle from Fowler's rental department (which is also very easy to work with!). Fowler makes the process so simple, which really has reduced the stress from having roadside troubles. Fowler Toyota's service department is truly a one-stop shop.Lastly, I cannot say enough of how thankful I am to Larry Capps at Fowler Toyota for taking care of us and our vehicles. I am not always the easiest customer to please, and Larry has exceeded my expectations each time. I highly recommend Fowler Toyota!Greg AndrewsServices: General repairs & maintenance, Auto engine diagnostic, Air conditioning

  Betsy Ballard
6 months ago
Great sales and financial staff, amazing Service department folks!

  Ryan Young
2 years ago
They have a Phenomenal service center! Worked on my car quickly, making sure to find every warranty and recall to make my total cost be as low as possible. My service advisor Tim Ostwalt was incredibly helpful with all my questions and concern. Highly recommend!

  Avinandan Dahal
3 years ago
Servicing was okay but even when they had several offers/coupons to customers, the agent was not that much ready to apply those discount/coupon. I had to ask him several times and he was keep on saying I will check but at the end he applied the least possible. When I went home, I saw they had better coupons on the same location. Really disappointed!

  Darby Anable
a year ago
Very thorough as they will take care of you and not high pressure in their recommendations. Have never had a problem and prices are reasonable

  Lynn Franklin
10 months ago
Service has improved. Costs are higher than some shops but most parts are available and ready to install.

  Angelia Reich
a year ago
Great customer service and professional atmosphere. Will drive the distance to bring my car back here for service.Zach was very professional.

  Randy Sorrell
7 months ago
Took car in for check up everything was good fast service

  Wesley Hamer
a year ago
Been having a RAV4 service here since 2013 and they do good honest work. Your service advisor is important to get the right one. If you have a conflict just ask and they will get you another advisor. I did that after my very first trip because I could see where that was going, upsell upsell upsell! But since I switched I haven't had that problem.

  Connie Beck
3 years ago
Zack Is the most honest, and frendly serviice advisor, I think he's so helpful. He treats peopel like he would want to be treated. I'm alway going to Fowler Toyota because of him. My name is Kathy Scott, he deserves a 5 star review.

  Chuck Lawrence
3 years ago
The service folks were friendly and quick. My estimated 1 hour service took 30 minutes. Excellent!

  David WS
3 years ago
$956.00 to fix a horn. They said I had to replace a wiring harness on a 2014 4runner to fix the horn! They had it all day, the new harness was bad, but now the horn works, but other options now don't work now. Come back in two days for another try! This is the LAST ICE car for me and going all BEV electric like a Tesla or Ford electric pick up.

  Decklin Nagel
4 years ago
Horrible service. The man who "helped" me was very rude and condescending. When I asked if they had a specific part for my vehicle in stock, I was told that the closest one was in Texas and that if I drove there I would have what I needed by tomorrow.

  B. Dion Richardson
a year ago
Very good experience getting my Camry serviced here.

  Doug Kennedy
2 weeks ago
bring money... lots of money

  Daniel Trinh
2 years ago
I always satisfied when I bring all my car to services Department. Very personal and friendly.

  Loren Dunaway
2 years ago
we love fowler! Every one very nice they have class there . Sure it comes from the fowler family!

  zakaria mutawe
a year ago
I have to wait one hour longer than I been told. I was late one hour to work .

  Mike W
3 years ago
My last 3 vehicles have been purchased from there. All aspects of the sale went very smooth.

  Isaac Erwin
3 years ago
Called the service department about my issue and no return call. They are normally a 5 star but still waiting to hear from them.

  Bill Barber
3 years ago
Always great service. The reason we buy our vehicles from them.