Penney's Auto Body Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Hope N Haven B.
2 years ago
Honest business, honest people. They treated my 17-year-old son fair & with respect. They were unable to fix his car but they were helpful in founding a place for him to scrap it & patient why my son work things out to get the car pick up for scrap.Yes he is a young driver, yes this was his first accident, yes I thank God for his protected of my son, he walked away with minor scrapes, bruises & a burn on his hand from the airbag.

  Jukebox wiz
a week ago
Mark is a great guy - he personally made sure I was taken care of. Thank you! A+

  Billy Magnus
6 months ago
They did excellent work for me before. They are about to repair the same truck due to hitting a deer. They are busy, but worth the wait if you want it done right.

  Blane Burnett
11 months ago
Two trees fell on my car. They made it look brand new like I just drove it off the lot. Even cleaned the interior and if I'm not mistaken, filled it up with gas. No sign of any damage. I didn't have to return it, and I went over every inch. The owner kept me updated all the time and stressed to me that quality is important to them as well. I'll never go to another body shop.Services: Painting, Body & Trim, Welding

  Sumerlee Woodard
a year ago
Penny's took care of my vehicle after an accident and I'm beyond happy with the service provided. Through the whole process Mark was very kind, courteous and, informative. He answered all my questions and kept me up to date on the current progress and what to expect moving forward. When I picked my car up today it had been cleaned inside and out along with the exceptional repairs. The service provided by Penny's is stellar and I highly recommend them!!! Huge thank you to Mark and the entire staff for taking such good care of my vehicle!! Super grateful

  Richard Bilotto
6 months ago
Had accident in march. By the end of Sept still waiting for headlight. Front desk said getting the headlight wasn t the problem; finding the time to put it in was . Not the same since Mark Penny Sr retired.Services: Painting, Body & TrimServices: Painting, Body & Trim

  John W
a year ago
I have a 2019 Buick Encore and discovered on my passenger rear door a scratch and two or three small dents on Father's Day of this year. I didn't know when or how it happened, but noticed it when my wife and I were loading some things into the rear passenger side. All this to say, Penny's did a phenomenal job fixing and repairing my vehicle. It looks amazing and I feel so much better as I have kept it in very good condition and was so disappointed when we discovered the damage. They even went the extra step to clean the interior, which I think shows that they are a notch above and go out of their way to give a high quality of service. I do recommend them for any auto body repair work...this is my second time using Penny's s Auto Body and I have had good experiences both times.Services: Painting, Body & Trim

  Greg Aronson
a year ago
Best auto body facility ANYWHERE ! I've had this company do a few of my vehicles, without a doubt they know what they are doing.Good communications , easy to deal with. You'll be happy you went there.

  Barbara Castro
3 years ago
We picked up my daughters car tonight and I was so impressed on the work they did. I can't say enough good things about Penney's Auto Body. My daughters car was wrecked and totalled by insurance standards however Penney's was able to take what would have ended up in the junk yard and made it look brand new again and in a short period of time .....less than a month. They are always very nice and helpful. And fully explain everything to you regarding the repair. I would never go any other place other than Penney's. I only wish I could give more stars!Service: Painting

  Michael Moore
4 years ago
They are the best! Was referred by my insurance agent and met with Dallas at Pemny's. He took me through the process, scheduled an appointment, and handled the rest. Got my car in and out in two days.What was truly exceptional is that on my arrival he had already reviewed the insurance estimate and called ahead to get pricing on a brand new bumper instead of the refurbished bumper. The other people's insurance company estimated a cheaper alternative but my car was only 9 month old. He was able to get the brand new part at the same price as the estimated refurbished bumper at no additional cost to anyone.Lastly, when I went to pick up the car, it was sitting in a conditioned garage and on top of it the carpets had been vacuumed for me!What great service all around...I will be sure to recommend to everyone.

  Sherry Watters
7 months ago
They were so polite and help through out the whole process. I would bring them my car anytime I need them.

  gary apana
4 years ago
I took my truck to Penneys to have a dent and some minor scratches addressed. When I picked up the truck the work they did for $2000.00 looked great. I took the truck home parked it for the winter and drove my beater around. Come spring I noticed that the paint was bubbling around the wheel wells. Thinking this was a paint problem I took it back to have this issue addressed.I did not realize that Penney,s not only did not stand behind their work they blamed the manufacturer that it was rusting because of the way it was manufactured. My truck showed no signs of rust in this area until they repainted. Needless to say since they did such fantastic work the rust have progressed significantly. I would recommend that if parts needed to be replaced make sure they check to be sure it is not rusting on the inside. I would not advise anyone to take their vehicle there for paint work just body parts replacement.

  Amanda Smith
4 years ago
They blew me away with my repairs after I hit a deer. And even when a part failed they came through and fixed it better then ever. Thank you for everything your 5 stars should be more. Very friendly and understanding. Glad I found you.

  Tom Riddle
5 years ago
We went in with a question about repairing our car and the gentleman pointed to a local store where we could spend $3 instead of $800 and fix the problem ourselves. With that kind of upfront honesty and the recommendation of a longtime customer, I highly recommend this auto body shop.

  john whitman
a year ago
Best in class service and repair work by the Penney group. Accident repair was completed on time and looks great.Thanks!John from AkronService: Body & TrimService: Body & Trim

  Jim Stottlemire
7 months ago
Very professional and polite was completely impressed with everyone at the shop .

  Mike Lee
4 years ago
I've used Penny's for as small as replacing a rusty fuel door on my Silverado to almost a totalled vehicle. Always a happy customer.

  Jamie Huffman
4 years ago
Incredible work, fair and honest pricing, friendly and professional environment. I definitely recommend! Honestly can't say enough about how pleased I was with my entire experience.

  Erik Roche
5 years ago
Took my vehicle in on Tuesday for some front end body work and they were done with it by Friday. Great Service!

  Ted DeSalvo
a year ago
They over charge and the call themselves auto body repair but couldn't fix a little rust on a door. They need a new name

  Tonyna Dent
4 years ago
They did more than was asked of them for the same price. They were better than I could have hoped for and the car looks amazing.

  Mary Levey
5 years ago
They were great. Repaired my car and had it back as stated. Couldnt ever tell it was in an accident

  Rod Catalano
3 years ago
I had been using the same shop for 30 yrs.thought would try Penmey's. They did great job. I am glad I tried them

  Makenna Harris
4 years ago
The only auto shop I trust to work on any of my vehicles.Best work and Employees.

  Michael Fisher
5 years ago
Needed to have my car repaired , from a dear accident, job well done, I highly recommend them, friendly staff

  Colleen
3 years ago
This place fixed my truck and it looked fantastic. Would highly recommend this place for all body work.

  Mandy Butler
2 months ago
Very easy to work with

  Jacob Neikirk
a year ago
Excellent, fast collision repair. Even did a quick clean of the interior.

  Johnny Torino
4 years ago
I had a conversation over the the phone with the manager. He was very helpful. He didnt rush me off the phone either.

  Jason Roche
5 years ago
They do solid work!