Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
S Y
4 weeks ago
Unprofessional, left standing around awkwardly in front of employees while they look at you and act like they don't want you there. Very uncomfortable situation. Learn to at least greet your paying customers instead of looking with a mean mug!
Lisa Marie
3 years ago
I needed a 4 wheel alignment.LMP did a great job & took care of me, & at a really good price. Dropped my car off at 7am and it was ready, same day, by 2pm. Knowledgeable & Friendly shop, good people!My drives like new again.Thank you, LMP!
Ang X
4 months ago
Brought my car for alignment and got it back worse than I brought it. There's still issues with my steering, and when I called to complain he cursed me
Mike Zak
5 months ago
Awesome John is the best .Very nice honest and helpful. Would highly recommend this place
Chantell Hewitt
8 months ago
Great customer service. I came in for brake and rotor repair, they were the best prices I could find in the west side area. I plan on coming here again
Angela Herron
4 months ago
Rude as all hell, I brought my car in for a quote and when I didn't agree with the price he told me to leave.
Ashley Beauregard
7 months ago
I took my car here for a quote to fix my front bumper I had couple scratches and they won't $2200 I told them is just the front bumper not the car and he said if I don't like it go somewhere else I will never come back here
john thomas
a year ago
Helpful, kind , on time service great job on my car. I would recommend them to anybody needing work I'm so pleased with there work above and beyond shop. Thanks guys
Sarah ramirez
a year ago
Call him last night and he worked my car in today dropped it off at 8:15 and my Ford edge was done by 1:30...they were super friendly and helpful! Will definitely go back and tell friends about this place!Service: BrakesService: Brakes
Karim Mehanni
3 years ago
Really great service. John, the owner, is a very friendly person. He really takes care of you! I brought my car a week ago and it had a lot of work. I picked it up today and they made my car look BRAND NEW!! I recommend this shop to anyone looking for professional work and friendly environment. Great work, John!!
Emanuel Santiago
a year ago
I installed the whole front end on my car and took it to for alignment and they gave it to me the same or worst. I took it again a week later and they fixed the alignment a little better and the car came out misfiring with the check engine light blinking. I called them ASAP and they told me over the phone that it could be the coils without even seeing the car or nothing. When I took it to Autozone to read the check engine light they told me it was coil #3 going bad. I find that so WEIRD that they nailed the problem over the phone without seeing the car. STAY AWAY!!!! Untrustworthy people!!! Could of been done on purpose to take the car for extra work when the car was running A1.
sharra kennedy
2 years ago
This place is okay they gave me an estimate within 10 minutes and basically was very polite and accommodated everything I asked of them. But I didn't appreciate the estimate they gave me and I have heard from multiple people that they took brand new vehicles there and their new parts were swapped out for used parts against their knowledge and they were overcharged many many times so I kind of would probably caution against going and having any work done at this place
Adrienne Harrell
a year ago
I only gave 1 star because I had to hit one to type. I have a 2017 sonata he put the wrong hood on my car and raised his voice when I brought it up. The blinker light has an electrical issue, they used the coolant cap from the bottle on my car must I go on. Do not go here I nade a huge mistake. I'll be handling this situation with my insurance
Shaterra Little
3 years ago
Nice and quick had gotten new tires and went over for a wheel alignment the gentlemen was helpful and nice and bc of a referral from Kamal's and it was cheaper. The best part is i was able to get in just before my road trip. Would def go back
no name no name
2 years ago
I recommend LMP to All my friends. Just had my car there a few days ago, I only take my 2003 Ford Escape to LMP. The Owner, John takes his time to listen about the problems & concerns I mention. Any questions, & i always have many are answered nicely, explained in detail for which I appreciate alot. John/LMP shop is the only reason my car that means alot to me is driving smoothly on the road today. Thank you John/LMP, your assistant who answers the phone calls, and All your workers for fantastic service on my Blue 2003 Ford Escape.Services: Steering & suspension repair, General repairs & maintenance, Wheel alignment
Montay Griffin
2 years ago
Great Place. Would highly recommend to others. Custom service was superb. Work was done efficiently and fast. Will definitely be returning. Owners and workers where super friendly as well.Service: General repairs & maintenanceService: General repairs & maintenance
Erica Easley
5 years ago
By far the most caring and decent mechanic there is! I had gotten a flat tire on the way to work and had roadside assistance help me chanhe it but they broke 2 lug studs. I was in a huge mess and was on the verge of tears. It had been a long day and I was leaving work at one job to head to work at another. I was frantic, lost, helpless and in a huge hurry since I'm a nurse. Luckily, I was able to get off the highway and by God's grace LMP auto was right there on the corner. However, with the time being 5:55pm my shot at getting service was slim to none. Miraculously, the owner was/is an ANGEL and was quick to get me in and fix my disaster regardless of their orginal closing time of 6pm. The owner even offered to help me get to work and then pick me up after my car was finished! This is the stuff customer service dreams are made of and I cannot recommend this place enough! This has become my go to shop and a place I know I can trust!!! THANK YOU, THANK YOU, THANK YOU!!!!!
J Stratt
6 years ago
Highly recommended. Did extra work and ordered new OEM part for the failed aftermarket part I brought them, at no extra charge. Stuck to their quote even though they had to do extra work.You can tell the shop is well run.Will update with a longer review later.
Roslind Davison
6 years ago
I was in desperate need of getting my brakes fixed. An the mechanic John was a sweetheart and did them for me even though he had a lot to do that day. They are very reasonable as far as pricing goes and I can honestly say I was very satisfied with the results. THANKS JOHN!!!!!!!
Paris Hite
4 years ago
TERRIBLE! I went to get work done here on my Mercedes and John told me he needed until next week to get to it. Then when next week came he waited all week to tell me he hadn t started working on it yet. Basically cause I m a female he blew me off and worked on God knows how many cars and left mine sitting there while I had to pay for Ubers and rental cars for 2 freakin weeks! He lied and told me he would call me back every day and never did. Then when I addressed the situation with him he told me I could go elsewhere and was unprofessional. I wouldn t suggest this place at all I would never go back nor recommend anybody to go there especially not a female.
Huey Banks
3 years ago
I was supposed to have my car fixed 3 weeks ago usually when someone fixes a car they will check to see what s all wrong with the car before fixing something they did not do that they automatically just fixed the steering pump because I said I think that s what the car needs . I called them to check on the car to see when it would be done they would answer they phone then hang up on me I had to go to a whole different auto repair and have work done that they should have done . Apo going to the new place they had to call LMP and tell them they gave me the wrong parts n they didn t tell me I d need the whole power steering line too they let me drive like this I could have killed someone driving like this. I feel like they just took my money and didn t care if my car was actually fixed or not I am so upset with this auto repair shop...Today is Monday I hope that they fix whatever they didn t fix before and that they don t charge me anymore moneyService: Steering & suspension repair
D
5 years ago
I had an emergency repair while in CLE on business from out of state. When initially opening the hood the first impression was that the engine was toast. But the owner looked further and determined it was just a fly wheel. It was Thursday. I had to return home over the weekend. He repaired the vehicle on Saturday at a very reasonable price . He put me ahead of others because of my circumstances. He kept his promises and did a great job. LMP is is an honest, competent, reasonably priced repair shop.
Anita Williams
a year ago
They did body work on my car and it was nothing less than excellent. They were extra friendly. I totally recommend this place
Cindy Meyers
2 years ago
Had my car for 3 months. Spent over 3000.00. When I finally got my car on DEC 21 2021 I had to take it right back.check engine light came on, smoke from under the hood and then the car cut off. So they had my car for three months, paid approximately 3000.00 plus and still don't have an operating vehicleService: Engine repairService: Engine repair
Brandon Green
a year ago
Great service in a timely manner with fair price. Straight to the point with any issues unlike Conrad's or NTB. Definitely recommend
louis leniz
2 years ago
I left my car with them on a Friday to have some simple things done well here comes Tuesday of next week an they haven't even looked at my car.. I was patient the whole time till I called to see if any progress was made today for them to talk down to they're customer so im very disappointed in how they handled the whole situation so I'll be taking business else where.. they're excuse was they guy that work on em isn't in an wasn't been In since Thursdays of the following week so good luck with that
theking theking
4 months ago
I don't recommend going to this place terrible experience.
Michael Neville
9 months ago
Hands down the best and most trusted repair shop in the Land!
Nneka Kemp
5 years ago
I went here to have my wheelhub bearings fixed. he repaired them fast and at an affordable price the people here are very friendly,curtious,perfessional. I will definitely be a returning customer.
Jose Sanchez
4 years ago
I just got my 2009 ford fusion worked on total front end work.....if you got car issues ...go here they are awesome ..friendly and affordable ....clevelands best