AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Nekeala Richardson
4 months ago
Today was totally amazing Dustin and the store manager Kerry McCoy totally made my day. Both of my headlights went out! I was High beaming everyone. I felt so bad, but these guys save the day before it got dark lol! Helped me with my purchase as well as replaced them. The AutoZone on Beechmont has the best customer service ever!! Thank you so much guys!!!

  Cher Hilsinger
4 days ago
Had an older women at the Cherry Grove Auto Zone who was so kind and helpful. She took m window washing fluid out to my car and filled up my reservoir. She was wonderful and such an asset to the company.

  Carie Staffenhagen
5 months ago
Omg GREAT SERVICES!!!! Both my headlights out they put in for me cleaned my connections absolutely FREE! Such a great experience I will never go anywhere else!! Thank you Kerry Micheal!!!!

  Alli Blythe
4 months ago
Stopped in for a battery, Jason helped me out and got it all swapped out for me. Very nice and knowledgeable and answered any questions I had.

  One Man Electrical Band (OMEB)
6 months ago
Stopped in to get a battery for my key fob. I said I didn't know what battery I needed and I hadn't figured out how to open the key fob yet. This young person with long hair, who described themselves as 'an artisan' says, "Let me show you how to do this, neckbeard". That's some customer service. Won't be back.

  Richard Woodie
4 months ago
Service was quick and good. Prices are very reasonable. Store was clean and well organized. Staff very knowledgeable.

  Cyndi H
8 months ago
Stopped in today to get diagnostic testing done to see why my engine light is on. David W. Was the attendant and he was reluctant to help once I told him what I needed. The other guy ( didn't see his name tag ) said no when David tried to hand him the tester. Poor customer service !! I will not be returning.

  Cydney Gardner
3 months ago
The staff here is amazing! So helpful and knowledgeable. Thanks

  Tony J
11 months ago
Dale M. for the win! Incredibly helpful with a battery situation today. Our car had an unusually high number of options, and he helped us find exactly what we needed and why it was the best choice. Fast, amazing service! I will go nowhere else!

  Heather D
2 years ago
I Love Autoone & It's ALWAYS My GoTo Auto Store especially sense They are located everywhere I have ever been or had to travel to for Work or Pleasure which is super convenient. They also match competitors prices which is always Good in my book!! I can trust the Employees to always guide Me in the right direction & to Answer any questions that I ever have. They help me to be self-sufficient & have confidence in Myself when it comes to My Vehicles which I'm grateful for...Especially sense I am On My Own more often than not.

  Robert Riggs
2 months ago
Friendly staff, part in stock, nice trip to the parts store

  Michael Yater
5 months ago
Always very helpful nice people to deal with

  Ed Smith
7 months ago
They did a free ODBII scan for me.Very happy with the results and now I can take this to my mechanic for repairs.

  Eric Greer
7 months ago
Went to return a battery and was given nothing but attitude the entire time, the store worker acted entirely unprofessional during this interaction. Will definitely not recommend to anyone

  Jack campbell
8 months ago
Good place when you need something in a pinch or just need to do some casual shopping. When I went the staff seemed kinda slow and were out of the oil I needed but maybe I went on a bad day.

  Angie Rennels
3 months ago
Always professional and had what I needed.

  Devon Strull
a year ago
Stopped by just to have my battery checked, turned out I needed a whole new battery! Maly the employee who helped was fast, efficient and gave amazing customer service! I felt bad I couldn't tip :( so I hope this gets to him!

  josh branham
11 months ago
Ordered parts on a Friday staff said it would be there Saturday evening, I went Sunday morning to pick it up said that haven t even heard of it, acted clueless or was clueless. Better yet he was behind the counter visibly high on drugs, the way he was talking and moving all jittery, but that s not even all of it he has the coke nail grown out on his pinky finger!! Is that who you want representing your auto zone? I ll take my business elsewhere.

  Karen Stamper
10 months ago
I had to get some windshield wipers & it was raining. They helped me in the selection & even put them on for me. Great Place with Great People

  Jennifer Allison
4 years ago
Stopped in tonight to purchase some windshield wiper blades and they were so helpful! The lady working looked up what sizes I needed and even took me over and explained which ones were on sale at this time. After purchasing my wiper blades she asked me if I needed help putting them on at no extra cost! Really, how much more amazing could the service here get! I appreciate all their extra time and help they provided for me without having to ask. Thanks so much and I will be a loyal customer from now on.

  Wanda Brooksbank
7 months ago
Ordered parts needed got them within a day. Great service and quick

  Candace Woodburn
2 years ago
I came in today because my check engine light came on, and I needed to find out why. The employee that helped me was named Richard. He was very friendly. He showed me what part my car needed. I told him that I needed to make sure that I could find someone to fix my car before I bought the part so he printed a paper for me that showed a picture of the part and it's name. This was very helpful for me when I talked to my dad about fixing my car. I will definitely be back to this store because of Richard.

  Laura Day
4 years ago
They were so helpful. We bought headlight bulbs for my car and apparently there was a defect from where the manufacturer made 1 bulb slightly longer than the other bulb in the package of 2, and the man came out and helped us install and figure out the problem. Excellent service!

  Dan C
2 years ago
This place has what I need in stock usually and if not has same day delivery. Plus their prices are definitely competitive. I've started going there more often than other places due to this. Staff are very helpful and not pushy.

  Cary Michalik
9 months ago
Break lights were out went in to buy bulbs replaced them but still had one that didn t work went back John took the time to help me figure out the problem an got it working.

  Hassan Osman
2 years ago
Staff was able to look up the part I needed without me have the old one in hand, pull it and sell it to me at a reasonable price. Most importantly once I got the part home it was correct and went on solving my brake issue. Thanks guys!

  Gypsy Carpenter
3 years ago
I had a brake light out & no tools to change it. They are always so helpful & friendly here! They looked up the right replacement and changed it for me in just a few minutes. It's a Nissan so it wasn't a simple fix. This is why we go here for all our auto needs. This store is the best!

  Paula Robinson
3 years ago
As an older female shopper, going to auto parts stores is challenging.Finding a store that I like is difficult. When I find one I like I stay with them. I went to 2 Auto Zones in the area- one didn't have what I wanted. Both of these stores, I was greeted and assisted.My rant about my experience with parts stores:Not being acknowledged upon arrival. Not being acknowledged as The Purchaser. NOT the spouse of a male buyer who happens to be standing nearby and he gets waited on. Being ignored by sales staff. Or, "oh I thought you were with those people".Or sales staff waiting on men first who enter store AFTER me. Or getting the "I'll be with you in a minute" and don't.So, parts stores get rated more stricter and harsher due to BAD experiences and Poor services.

  Lesley H
3 years ago
Great service with a bulb for my carNeeded a headlight bulb for my vehicle and went to AutoZone at 8500 Beechmont Ave in Anderson township. Dale waited on me immediately and when I asked for a bulb for my car he walked out to see which bulb needed replacing, went back inside got the bulb and put them in. Wow. Love this service. Very polite and helpful!

  Joel Bartlett
5 years ago
Stopped in right before closing to pick up apart, they had it, help me install it, and were very friendly despite the fact their credit card system was having some issues and took forever to process. Don't blame that on the employees, and they didn't blame it on me for having to discover. Good location, would return