O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kombatt Primili
2 months ago
My wipers are trash. They helped me find the right wipers and at the right price. They even put them on for me. Great place to get all your car parts. Thanks again fellas

  Chet Fetszer
10 months ago
I only go to these guys, mainly because of the Manager. I haven't got his name yet, but he is always seriously engaged and knowledgeable about what you need. Usually has helpful tips and advice as well. Supervises the other associates to ensure they are getting the right part that you need.Hope this guy never leaves..

  Shirley Gross Messmore
4 months ago
They're all ways willing to help you find what you need

  Robbie Clary
a year ago
I was traveling through on my way to Texas, it was Sunday afternoon . These guys not only warrantied my fuel pump they stayed after hours while I pulled the old one out for core charge. They went above and beyond!!!

  Jes Salmons
8 months ago
Excellent staff at a fair price , at least answer your questions compared to any other parts store

  Teddy D
5 months ago
In and out found what I needed. Quick and easy

  Matthew Myers
6 years ago
I just purchased a pickup truck from a dealer to Akron and was headed home to Columbus when I realized I was having difficulty with the hood latch. Bret jumped Right In and helped my wife and I get back on the road safely. Excellent customer service Bret, thank you!

  Tyler Buzard
3 years ago
Nicole is very rude, went in to get a starter tested and she was mad because she tested a used part and I wasn t buying anything. Also Bret had no issue helping And making sure I was taken care of. Bret should be the big boss!

  Terrie Newell
a year ago
Brysen should get The Noble Prize for Customer Service! He went above and beyond for us. In fact as we traveled on with more repairs being needed, we only went to O'Reilly auto parts. Why, you ask? Brysen of Ashland Ohio. Rock on Brysen!

  Bernice Hercules
3 years ago
I'm not sure of the managers name, but she's a riot and I had a lot of fun with her! They got me my parts right the first time. That makes me happy!

  jason9022
5 years ago
tj ? an older white man employee is a raging a hole. very few parts stores have competent persons working there , because if they were mechanics or good, they likely wouldn't be there, but there is a rare one here and there., this location has none of them. a few ok guys work there but hopefully u know exactly what you need and want otherwise you are better off somewhere else

  Griffin Adkins
a year ago
Disgusted. Was sitting in my parked car when I watched a female employee employee park right next to me and door dinged me. When I rolled down my window, she said it was my fault for parking in her spot (it is a public parking lot with zero employees only parking spots). She proceeds to walk in to work and gets the other employees to come out and swear and yell me at me in front of other patrons. I will never come back after such disrespect and disregard for damaging a customers vehicle.

  Chris Ditmars
4 years ago
I visit an estimated 20 different oriellys around ohio a month some several times and this particular store has some of the rudest employees. I'm not sure if they are just so fed up with their job that they just dont care. Or maybe they honestly dont know how to do their job so they take it out on their customers. Either way I dread coming here

  darkdragon 125
2 years ago
O'Reilly auto parts is a very great place to go if your cars broken and needs some new parts or fluids. They also have most of the parts you would need.

  Tracy McCord
5 years ago
Nobody knew any about my vehicle. But maybe my standards were to high I expect an employee at an auto shop to know about vehicles. I giving it a 3 because the employees that are usually there were not . This was at about 6 or 7 pm so maybe they were new..

  Angel Wilson
4 years ago
My alternator went out on the highway. I was able to make it to O'Reilly's. I was helped by T.J. I ended up having to stay in the town over night. But I was okay. T.J. ordered the parts I needed, made an appointment to have my truck repaired at an affordable price and even help my find a hotel and transportation to get around town. He turned a bad experience into a good one. Thanks T.J.

  Charles Wright
a year ago
Even though they didn't have what I needed it is still a great store.

  Anna Shawl
2 years ago
Under stocked and employees are not interested in understanding the equipment they sale. SHOULD BE A REQUIREMENT TO UNDERSTAND CAR/TRUCK/SUV AND BASIC ENGINE UNDERSTANDING.

  Mike Watson
a year ago
They have alot of merchandise to fit almost anyone's budget and needs

  Christy Klingler
6 years ago
This is usually our go to auto store.. today there was only one guy working and we never got helped. He answered the phone and then helped the guy behind us. We were in there for 15 minutes with almost zero acknowledge

  Nancy Melecosky
4 years ago
Great customer service , TJ and others are always helpful. Good prices , well stocked. My go to place .

  Kevin Cross
4 years ago
All depends on the sales associate you get! People make the difference! May have a lower price on some items,but some are higher. Basically Orally Advance and Auto Zone aren't much different. People make the difference

  Harry Myers
2 years ago
We were able to get the car washing stuff we needed, the two guys working said hi, but didn't offer to help

  Bryan Snellenberger
2 years ago
They only sell their brand of non-synthetic 5W-20 oil. Great place and convenient.

  Toni Blair
6 years ago
Employees very helpful with customers who don't know a lot about cars. Watched first hand and it was very uplifting to see the service that was given

  James Shea
3 years ago
The employees were helpful and they had the item I needed in stock.

  Hugh Troth
4 years ago
Took a while to find the part I needed, had to order it ,but the service was good.

  Mark S. Bishop
9 months ago
Great customer support and experience!

  Todd Brown
2 years ago
Good prices always have what I need with little wait time.

  Tim Adkins
3 years ago
Very helpful. Took time to look for parts from other vehicles to get back on the road.