Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Troy Faries
a week ago
This shop is the most honest shop you will fine in North Carolina. The people that work here are amazing and very knowledgeable. I have been going here for the last three years and not only have they fix everything fast and very reliable but it didn t cost what some of these new shop are over charging. Plus they care. I cant express how many times I ve been in tight situation and they ve worked me in and fix my vehicle in a reasonable time. Dennis has always been amazing. If you re looking for a trustworthy place at a reasonable price and not be overcharged for work, you don t need there s no second-guessing this place. My mother drove from Raleigh to get her car worked on.
Amanda thaller
a week ago
Thank you Cox Towing for your speedy and kind help today when I stupidly ran out of gas on I-95!! Your prompt response was amazing, but your overall kindness and care was above and beyond!!! I appreciate you!
Yah Yah
6 months ago
I highly recommend Cox Repair Service!!! My daughter I were traveling from Jacksonville, Florida to Westchester, New York. My personal car broke down on Keen Rd, Four Oaks, NC 27524 around 6AM in the morning. Ironically, the manager s name is Lloyd and the service technician s name is Lloyd. Both Lloyd s are phenomenal. Lloyd towed my car to the shop, scanned it, and informed me my transmission must be replaced. However, he gave me a solution that enabled me to drive to New York without having to replace it immediately. Thank you Lloyd, for your prompt response, professionalism, expertise, and not taking advantage of the situation. As a female, I felt total peace at this establishment.I am forever grateful to Cox Repair Service. May God continue to BLESS you gentlemen. Stay Amazing!
christina Littlewood
a year ago
Our family was traveling a long distance and broke down on a Saturday early morning. We found Cox Auto repair and Lloyd answered our call at 6am! He helped us get back to his shop, diagnosed the problem and helped to find someone else to help us since he didn t have the part needed to have it fixed that day. Lloyd was like a guardian angel to us- he was kind and trustworthy. We had 2 kids and a dog in tow and he helped us to feel comfortable and safe. We are grateful to have found this place and would highly recommend it to anyone! Thank you!!!
Tom Bell
2 years ago
I have been doing business with Cox Repair for years. They have kept my vehicles in good shape and saved me a lot of money by extending the vehicle life. This is a business to to put into your phone contacts. Call Dennis and he will fix what s wrong.
Marissa Marsh
2 years ago
New to NC. Brake line broke, found Cox repair on Google. They were there quick towed my truck to shop and had me back up and running in no time. Very thankful they are there and will use them for all my truck services and repair.
Kandace Orr
4 years ago
When I was stranded on the side of the road on i-95 I was fortunate enough to contact Cox repair service for towing. They changed the alternator and I was pleasantly surprised to be charged a lower price than I had anticipated. Everyone was friendly and kind. Excellent service!
Ken Bedford
4 years ago
I cannot say enough positive things about Dennis and the crew at Cox. They repaired my Mom's car on short notice while I was out of town and delivered to her door! I would give 10 stars! Thank you again for your clear and accurate estimate and repair!
Sue Bedford
3 years ago
Just another positive experience from Cox. Dennis is the best! My 88 year old mother in law's car broke down on Friday afternoon at 12:30 while I was out of town. My husband called Dennis, they had a truck in Rosewood to pick it up in 30 mins, dropped her off in Princeton, took the car to Smithfield and had the transmission linkage repaired by 3:30....AMAZING! Not sure where else you can get that kind of service these days.
Brenda Boone
3 years ago
Car broke down on our way home. Called .. spoke with Jay .. picked us the exact time he promised and had us fixed ASAP. We were made to feel like part of the family. All businesses could take training classes from them on how to treat your clients. Best Service Around!! Will recommend to any and Everyone !!!!Thank you !!Brenda & Jason - Stoneville NC
rob thomas
5 years ago
They came out in the middle of the night to help us get up and running again. They were referred to us by friend who had their car tow to their shop and fixed. Also they had A/C charged up and now get all 3 of their cars serviced by them. I am blessed that they were referred to is it feels like family....Thank you Jay and Lloyd for taking care of us. You have a new lifetime customer.Rob Thomas
Valerie
3 years ago
Friendly, fast customer service! Car broke down on a ldr trip and Lloyd came as soon as we called for a tow. Offering knowledgeable help, he put some of our stress to ease. Thank you!
Anne Brown
4 years ago
They took care of moving my vehicle as I wasn't able to stay until they arrived. Towed it to the garage I wanted. This was an emergency call and but they didn't charge me extra.I always call them. Being a mail carrier my vehicle will break down a least 2 or 3 times a year. They are an awesome company.
Montae Kimble
a year ago
Highly recommend! Great work, solid price, very easy to communicate with, overall very very nice Team. Best customer service in Town!!
Amanda S
7 years ago
Dennis is the man. Very nice staff and very professional. I would recommend anyone and everyone to come here. They're reasonable and very understanding. Came to get my break fluid checked out and he filled it up for free. Definitely coming back to get my breaks changed when needed.
Julie Passmore
6 years ago
Thank you so much for helping our family out today when we were stuck on I95. I can't thank you enough for your help and generosity! We r all fixed up and on our way to PA. I difiantly recommend Cox repair service. Very helpful and friendly! Thank you again!
irvinetap707
3 years ago
My car s AC was blowing hot air intermittently which made it difficult to diagnose. But the Cox folks didn t give up on it. Although it wasn t a cheap fix I appreciate the service they did. I highly recommend them.
Roger Halye
5 years ago
My son broke down at the Smithfield exit on 12/30/18. He was driving alone back to college in Tampa. After some research, and reading the reviews, we decided to call Cox.He spent the night in his car, and Cox picked it up the next morning. It was quickly diagnosed, parts ordered, and he was underway again just after noon. Integrity and honesty are important to me, and Cox repair came through. A VERY uncomfortable night, and situation for a young kid, but they made him feel at ease, and even offered to drive him somewhere to get some food. THANKS AGAIN from a father 550 miles to the north!
Tommy
4 years ago
Driving from Florida to Pennsylvania for a new job. Went to Cox because one of my left headlight wires burnt out and was recommended by AutoZone to go there. It was late on Saturday and everywhere was closed that could help me fix the problem. I'm sorry I didn't see your name tag but he fixed the problem for me quickly. Thank you again sir for helping me! Highly recommended.
Erika Midock
3 years ago
Thank you so very much to the team at Cox auto repair for fixing our truck and coming to pick us up during a stressful break down! We appreciate your diligence and time and are safely on our way back home!
mike lancaster
5 years ago
I have known the cox family all my life. . They are very good Christian people and do a good job for a fair and reasonsble price. is ok to go there or call even if your Little Niki, they don't mind. Even the son of the Dark lord has car trouble every once in a while. So next time you need a tow or have a car that has the devil in it. Call these guys.
Tina Jones
6 years ago
We have done business with Cox Repair and Towing for over 30 years! Most reliable and fastest service around! Easy to reach 24 hours a day!
Aaron Bates
5 years ago
My wife had problems with her car just outside Smithfield and I was over 2 hours away. Cox Repair Service came and got her car and took it to their shop where they fixed it. Highly recommend best there is!
Don Starling
a year ago
Cox towed my car to their shop and repaired faster and cheaper than I was expecting.Always very good service! Thanks Don
Stefanie K
5 years ago
If you want your vehicle serviced and fixed right you d use Cox Repair! Family owned, great service, affordable. Always have had positive experiences, highly recommend!
sarah martin
5 years ago
I just met Lloyd for the first time and am very glad I called. I needed a flat changed and called roadside assistance who showed up 45 minutes later and were unable to put my spare on. I called Cox and they were there a few minutes later to take me to their shop where they fixed my tire. Thank you Cox Repair Service!
John Sowers
4 years ago
These guys were absolutely great.we broke down on 95 around three am.they recovered my family and I and made sure we were safe.most hospitable group of guys I've met.gave us the best repair advice and service for our vehicles.couldnt ask for a shop more deserving of such a great reputation .thank you so much guys
shane futch
4 years ago
My brake caliper locked up on my dodgevram and mr lloyd came right out and towed it to his shop and had me going in a day or two. Highly recommend. Thank you
Sheila Adams
3 years ago
Have nothing but good stuff to say about Cox Repair...they were friendly, and efficient & what I consider a fair price...Highly recommend them
Sherman A. Lassiter
4 years ago
I love them been with them for a few years (my truck isn t in too good of shape) they helped me out thru tough times. And I tank them for it!