O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ronnie Hodges
3 months ago
During my travel I noticed my wiper was bad. Being in that area we stopped at O'Reilly to replace them. The staff was very friendly ,nice and very helpful. Looking around the store it looked in order and very clean so I asked if I could use the rest room man what a shock do I need to say more. After looking at chart on door the last inspection was like October I was traveling after Christmas.

  Paige Railey
a month ago
The guys here seemed to know what they were talking about and were very sweet. they just couldnt put my battery in my car, they said i needed a specialist but i got home and did it my self lol

  Dwayne Holloway
8 months ago
The customer service at this store in Siler City is absolutely amazing. Everyone that works there are very knowledgeable, and try they best to help you, even go out of their way to do so. Most importantly very nice and respectful.

  Mary Wasson
a year ago
I was so impressed with Judith who took care of me , on Sunday February 5, 2023.I had piece of my Honda coming off above the wheel.I walked into the store and she gave me a warm smile and asked how she could help me.She zip tied my bumper so it would not damage my wheel.She was pleasant and knows what she s doing. She tied at least 10-12 zip ties on it.She said I guarantee this will get you to Charleston , SC , 5 hours away .She was right!She is a special sales lady and I recommend her to everyone that comes into the store .Ms. Lydia is lucky to have Judith as a hard working young lady.Thank you Judith!

  Molly Cohoon
8 months ago
Mike and the other associates went above and beyond their expected job duties to help my friend and I when we were having car troubles on a road trip. It s hard to find good customer service but what we experienced with Mike at O Reilly s was exceptional!

  Mike Harrelson
4 weeks ago
Awesome staff! Great parts and prices... They stand behind what they sell! They even help you figure out why the check engine light is on....

  Cody Bryson
a year ago
Horrible experience would not price match to competitors like they advertise. I spend thousands at Orielys all over the US and this location is the only one that thinks they can change what there policy is. The assistant manager wouldn't even come over and talk or even look at my prior receipts as a commercial customer to compare prices neither. Don't go to this location

  Enrique Jones
3 years ago
Always friendly people and very easy to work with. They listen to what you need and guid you to get the correct part. They are knowledgeable and don't ask the normal questions like " Is it 4x4 ? " when you are getting windshield wipers...... This is a great place to shop and they go the extra mile to find the part even if they don't have it.

  Ben there Done that
4 months ago
Very helpful and great attitudes!

  Marshall Allen
a year ago
Judith and Daniela are both very helpful. Great job helping me get my wiper blades replaced!

  June Bacca
a year ago
O'Reilly is always helpful and a best price matching so they're great people to go to for your vehicle DIY projects!!

  Randy King
3 months ago
Great local parts store!

  Honda verse
3 years ago
This place is awesome. I came in to get my alternator checked. The car was acting funny. So I pulled up and they checked it for me for free!! The alternator was bad and car soon shut off because the battery finally died.. I got dad to bring me my tools from home so I could change the alternator out for the new on I bought. Which btw had a lifetime warranty! They even charged my battery for me while I changed the alternator so I would be able to start the car and get home once I was finished. They even let me borrow some tools we didn't have for free too. This place is getting my business from now on. THANKS AGAIN O'Reilly's

  Donald Painter
2 years ago
Was in the store to return a lifetime warranty rachet I bought from that store well when I bought it last year the salesperson didn't register it in my name somehow so they act like I stole the tool and would not honor the lifetime warranty I bought alot of tools from that store and thought highly of them until this happened I can't control their computer and I don't steal I work and pay for my stuff so I had talked to the district manager to supply my shop I have opened but now another parts store will do that

  Anita Matthews
a year ago
I needed some help for my brakes. "Luis" at the Siler City store was very Helpful and Patient with me and Solved that Problem !

  Wally Hines
7 years ago
Every time I go in this place you have to wait. Many of those times I have witnessed customers drop the items they were TRYING to buy and walk out. I did too the last time in and won't be back. There's no excuse for three counter people that can't keep up with the customer flow. Way too slow for me and my money.

  Miguitron
4 years ago
I was at this store and heard the manager really upste at someone over the phone. That's horrible customer service if you want to keep people coming back. This guy should learn to control his anger especially in front of customers. I can only imagine what his employees go through behind the scenes with that attitude.

  T Fraz
2 years ago
Wonderful customer service. Everyone was very helpful. Thank you all for being so patient and kind.

  Randy Whitt
a year ago
Got what I needed buy one get one free a good deal , staff was friendly no waiting

  Kristina Olive
3 years ago
It's was great.a young lady that worked there was awesome..so helpful and she installed wipers for me to.. that was the best of all

  CORN BREAD
2 years ago
Great and knowledgeable staff!!! Helped me locate faulty front brake rotors!Quick, clean and very friendly.!

  william nunley
a year ago
I spend way too much time here lol but it's my go to place for parts

  Wayne Andrews
a year ago
They didn't have foldup Torx Wrench set

  Jason Clark
7 years ago
These guys are great, they're always helpful with a test which comes in really handy when that battery starts acting up and you need to find out if its the Alternator or the battery.

  Layton Long
3 years ago
Good customer service for what I was there for but should better enforce mask wearing for staff and employees. Would have rated higher but for the mask issue.

  Richard Berube
a year ago
Went to get parts for a car and they were polite and helpful

  Chris Campbell
2 years ago
Excellent customer service and super nice guy--Mark. Thanks Mark! Enjoyed doing business!!

  Carmichael Jones
a year ago
Great service at the North Church Street store in Burlington, NC

  MJ P
3 years ago
Not my local o'reilly. I was on the camping trip and got what I need but service could definitely be improved

  So Very Carrie76
4 years ago
Very friendly staff...they helped me out with a couple of parts on my car