Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ruth Langley
4 months ago
We ordered a part that was due in 2 days, a week later we were told it was lost and had to reorder. Paid in advance of receiving part.When it came in the original invoice was in the box. We were told they charge $100.00 for ordering but our charge was significantly more, it's been 3 weeks and it has not been corrected!
Ricky Walker
4 months ago
Worst service ever i took my truck there for a front cover replacement she said 3500 and seven weeks later it cost me 6200 I made it 3 miles down the road pouring oil she sent Cody out he said the front cover is cracked I took it back she said 1200 she would fix it they are liars and I would not trust them with your trucks Cindy is the biggest lair in Cleveland county plz warning do not use these people
Igor Ristic
a week ago
Very dishonest shop, check everything beforehand, ask for estimate on email before doing anything. Would not recommend.
Mladen Lajic
a week ago
horrible service! overcharging customers. Do not recommend
Milos Stojiljkovic
a week ago
Stay away from this business.Absolutely horrible service!They are rip off!!!!
Goran Jamnik
a week ago
Absolute nightmare of a place, seek service somewhere else and save your money and nerves!!!!
MightyMoor Trucking
2 years ago
Had a truck down with a busted water hose 8 min from there shop. Came out and replaced a $15 hose and charged me $450 for every bit of a 20 min job. When i called and asked if that was correct price the lady got very rude and said she ll take her hose off all cause i called to verify there price. Worst place ever. Would never spend a dime with these guys
Anthony Sklavounakis
9 months ago
Not professional at all owner seemed very unorganized and confused.Someone stole my change I had in my truckVery petty do Not recommend
Todd Toney
2 years ago
Took a truck in for an engine change. I supplied a used engine. Was told a time frame and was pushed out multiple times. Every time I questioned the owner, it ended up with me being cussed out. When I did not back down to such behavior I was told I could just take my truck and leave. When I took it back with these problems I was told they could fix it but it would cost more money and they would get to it whenever. Ultimately the owner asked me to say thank you for the work they did and when I refused he verbally attacked me and ended up pulling a gun on me. I have bolts missing, body clips missing, loose clamps and multiple codes which I did not have before, for systems that were not changed. In all I suggest anyone who needs diesel work to stay away from this company.
Sallie Cowan
3 years ago
We were fortunate to wheel into Bivens Garage when our RV air brakes were failing a half hour into our long trip to the Outer Banks. Necessary parts could not arrive till the next morning, so we retreated for the night in our toter car. When the parts arrived the next morning they were damaged, and one of their mechanics drove to Hickory to get them from a different supplier, and they delayed their normal lunch schedule to get us repaired and on the road again. Everyone was very personable and made the situation as pleasant as possible. So glad we wheeled in there before we were either stranded or worse. Thanks to all y all at Bivens!
Collin Mackey
4 years ago
One of their guys (I think the owner) backed a gooseneck trailer into my car and pushed it 2-3 feet while I was leaving a parking lot (yeah I was inside, it was scary af). Guy told me he'd send me a couple hundred dollars for the damage but it's been like 2 months and I got nothing.0/10 would not get backed into again lol.
Billy Fisher
a year ago
Got to say the worst had my truck for 8 months and pick it up 6800$ drove it 80 miles and the motor quit call them they say it was only temporary fix for 6800$ ? They shouldn't be in operation
Chris Jurek
2 years ago
Darn good People!Mike was very professional,and quick.Towed Me on his Day off.Highly recommend this place.
Bruce Flynn
2 years ago
They will talk you out of putting a lift pump on your truck like it needs...oh we fix yeah right they just rig it up enough to get it out the shop for what I paid my truck could be fixed now gotta pay someone to fix all his mistakesService: TransmissionService: Transmission
Erica Hill
a year ago
Nothing but excellent. From the Office staff to the mechanics. Friendly, knowledgeable, and kind.
Tony Barrett
5 years ago
Great bunch of guys very nice and polite to a new customer i recommend them to anyone!
Don Boocher
5 years ago
Would give a 0 but it s not on here .. says open 24 hours , they don t answer at 8:30 in morning been calling for two hours .. great way to run a business full holes
Theofanis Gianniotis
2 years ago
Best shop near Charlotte, very friendly, and they doing very good job!
Matthew Davidson
6 years ago
The best place I've ever been to for diesel service. great people with great knowledge. I would highly recommend bivins for all diesel parts or repairs.
Micheal Summerall
6 years ago
The worst place around to take ur stuff ripped off n they have no clue what they are doing !!! Gave me the run around and didn't even fix my truck $ 2500 later !!
Tony Ellison
5 years ago
Used for a callout service they added extra charges and fees not discussed when I specifically asked how much it would cost on the phone
Donald R. Berkley
5 years ago
Great work and great price, nice friendly folks.
Marcus Borders
3 years ago
Not good experience. Charged twice for same problemStill having same problem
Marko Dilas
a week ago
Unprofessional
Pete Sutton
3 years ago
Great service great prices
Kevin Mcneilly
2 years ago
Great service and people
Kevin Lester
5 years ago
Great honest people
Zee Mickevicius
a year ago
very unprofessional
david bryant
4 years ago
Great people and great service