Mr. Tire Auto Service Centers
4.8 (992)
232 W Thomas St, Rocky Mount, NC 27804
(252) 270-5725
locations.mrtire.com
Claimed
Service options
- In-store pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
BRENDA CHAMPION
a month ago
Outstanding customer service! The staff are professionals and pleasant. I have never been disappointed in the way I have been treated.
Shea Proctor
4 weeks ago
Exceptional staff and service! The guys stayed late to help us when we had a blown trailer tire and I 100% would recommend Mr. Tire.
Michelle Mcclain
a month ago
I took my bmw there for oil change rear light replacement. Fast and very satisfied. Customer service awesome.
Dana Hall
4 months ago
Was 1 hour into a 6 hour drive when my tire pressure light went on after having just filled up that morning. The front desk attendant was friendly and the techs had me back on the road in less than 40 minutes! So grateful they saved the day and my trip!
Ciji Sherrod
a month ago
Great service and staff was very pleasant and professional.
Vai Howell
9 months ago
Had to take my car here 2 different times for 2 different reasons within a few days of each other and they were able to get me in quickly and charged me what they actually quoted. The staff was professional and so kind. I really appreciate Dave who took the time to help me understand the breakdown of a quote for future work that I will be returning to get done. Highly recommend them!
dexburwell
a year ago
Serviced my fleet truck in record time. Not only met , they exceeded my expectations. Special Thanks to Isaac Holcomb (Mgr) and crew at Mr Tire #1064 Rocky Mount NC .
Nancy Byrd Oldham
9 months ago
I am pleased with the management and staff at Mr. Tire Service Center on Thomas Street. They are always professional, knowledgeable and courteous. I am confident in the products and services I've purchased and expect to have future vehicle maintenance done at this location. I take advantage of the wifi in the customer waiting area, but not for long because these guys take care of business! I don't usually do online reviews, but my hope is to encourage readers to patronize this Mr. Tire location on a regular basis.
Stefano Foglia
6 months ago
They gave me a price to change 2 tires , i came for 2 tires , they took 4 hours and the price was 180 dollars more than what they initially told me , there was a lot of confusion and the workers were not enthusiastic at all of working , i do not recommend it
md dowell
7 months ago
I haven't forgot about the work your crew did for my tire. I had the red chevy silverado. Thank you for fixing the puncture in my tire. Still running strong since memorial day weekend. Big ups!
Cotrina Russell
2 months ago
Excellent custom service. Very knowledgeable and friendly.
Shields Movers And Staffers, LLC
a year ago
Great service, I was in and out of there in no time!
Lynn Taylor
a year ago
Brian was awesome. Everyone I have ever worked with there is awesome. Very helpful. I am a single woman and I trust them. Thanks for everything.Lynn
Kendrick
8 months ago
Had an emergency flat tire. They helped me out in a decent time and the customer service was good. Better than other places in the area. Definitely recommend.
Logan Kopp
9 months ago
Very prompt. Very busy though but that just means they provide a great service. Seating area was nice. Friendly and great multitaskers.
Kristy Turner
2 years ago
Very helpful! Amazing customer service! And pretty quick service! They helped me with everything I needed and fixed my escape and the price was pretty decent! And now I can renew my tags hopefully! Highly recommend them!!
Michael Williams
a year ago
These gentlemen turned a bad day into an awesome experience! Very knowledgeable staff and fast service. Everyone was friendly and informative.Thank you for your help!Sandy
Hayden Moore
5 years ago
These guys are awesome! Ron gave us great service. They are a throwback to a better time and I would recommend them to anyone. My tire was fixed in less than 10 minutes and I would of paid 3 times what I was charged. Highly recommend! Thanks again fellas!
Peter Kelly
a year ago
Amazing service. Isaac Holcomb helped me in an emergency tire situation and was amazing. He was calm and helpful, and the tech person was also friendly and helpful. Amazing service!!
Yo Davis
a year ago
The price of the oil change caught me off guard, but it's a newer model vehicle, so I can't complain. The service was quick and the staff were really friendly.
Monica Daquay
2 months ago
Great service thanks to Sinclair2024 and I m still using Mr Tire. Great Service and I m very pleased with their work.
SettinDa Bar
a year ago
Got something in my tire came in and talked with Brian set me up and George got me right as always. In and out really quick. I appreciate you guys. Great service today!!!!
Thomas C. Utley
4 months ago
Love the service and very friendly
Dale Chen
3 years ago
Services performed were set of tires, transmission flush, and alignment. First time was not perfect but Brian the manager took care of everything the next day. He was very courteous and professional during both visits and everything was completed in a good time. Very satisfied with the service and work overall. Will be coming back for future needs and highly recommend Mr. Tire at the Rocky Mount location.
Frank Dekker
4 years ago
Great experience. These guys are fast, clean and fair. Troy and the team did a great job in fixing my brake problem, sourcing the parts (for a Saab!) and getting it all done within a day. Great courteous communication and customer service. I will absolutely use these guys again if I have car issues.
TAMARA A. RICHARDSON
4 years ago
Great service. Not like the other Mr. Tire (in Rocky Mount on 301)! I have used Thomas St. for many years but tried the 301 location because of convenience to my job...Big mistake! On Thomas St, service is ALWAYS done with a smile. They also make you feel like you're not being rushed. Thank you Sinclair for the excellent customer service today. You are awesome
Tamisha Patterson
2 months ago
The entire staff is awesome. Great automotive Service Technician! Customer service is efficient.
arhickman17
a year ago
Technician was A plus!Store manager was excellent!Your price was $80 better than the competition!Yep, I'll be returning!Al Hickman
Dianey Smith
4 years ago
GREAT JOB GUYS!!!Great customer service! Stopped by this morning for four new tires and an alignment. Glad I stop here after driving and calling around. Love their energy I was in and out in no time. Keep a conversation going to help pass the time. I'll definitely be back again!!
Angela Harper
a year ago
I love the establishment and the amazing service from the Mr. Tire front desk rep. Salesman all the way to the men behind the scenes putting in the hard work to satisfy their customers it keeps me coming back and I moved to Baltimore Maryland! Great work Ang