Joyner Body Shop
4.6 (43)
1619 US-29 BUS, Reidsville, NC 27320
(336) 342-3775
joynerbodyshop.com
Claimed
Accessibility
- Wheelchair accessible entrance
Introduction
Joyner Body Shop is a well-known auto body shop located in Reidsville, NC, offering services such as auto engine diagnostic and body & trim services. With a focus on quality work and customer satisfaction, Joyner Body Shop has received a mix of positive and negative reviews from customers.
Services offered: Auto engine diagnostic, Body & Trim.
Joyner Body Shop Reviews Summary
Pros
- Impeccable service with vehicles looking brand new
- Family-owned with friendly staff and great customer service
- Knowledgeable and reliable staff
Cons
- Inconsistency in paint matching and completion of repairs
- Delays in service completion leading to customer dissatisfaction
Suggestion
Improve consistency in paint matching and communication with customers to provide timely updates on service progress.
Positive Words
Outstanding, great, fantastic, friendly, reliable, excellent, impeccable
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Marilyn Milligan
2 months ago
The service we received was impeccable! Our vehicle look like brand new. When we went to pick it up. Body lines all matched up. Could not tell it was ever in an accident. Appreciate the updates along the way. Also. Made us feel very comfortable that things were being taken care of. I would highly recommend if you need a vehicle touch up, full repair or some severe body work. You take it to them.
Maurry Chatham
2 months ago
I took my car here with high expectations! It was an insurance claim so I could have went anywhere to have the work done. This shop was on the TV show toy makers. When you walk in you will see these pictures with all the famous TV personalities from the show. DO NOT let this fool you! I did! My insurance paid this place over 6k with me spending an additional $1500 out of pocket. Not only does the paint not match, but they didn't paint the rear bumper at all. They put touch up paint on it. Also now all of the sudden I have 3 out of 4 tire sensors that "went bad" which were not bad when I put the car in there for repairs. Margarita is very nice and helped alot with a smiling face. But customer service isn't just being nice! I took it back expecting it to be fixed. I am extremely busy ALL of the time. So I had them leave it outside of the fence for me to pick up after hours. Only to find out they didn't do anything AT ALL! "The owner looked it over and said it passed his expectations" I was told. For $7500 the whole car should have been painted. It's a 2 door honda civic si, not alot of surface area at all! Not to mention just a few dents had to be repaired! I bet they didn't use a 1/4 gallon of paint. If that! They charged my insurance so much money, they dropped me! To say the least I'm extremely disappointed, stuck with a car that has a paint job that doesn't match and with a bumper that will soon need to be repaired.. I would say again but it was never repaired to start with! I'm not a disgruntled customer by the way. This really happened. I never once got an attitude at all. They may even be shocked this is now on here. But I gave the chance to make it right when I took it back. I will never take another vehicle of mine here, and I most definitely will NOT send anyone I know here with my name on the line from the recommendation!
Joseph Joyce
a year ago
Honestly this is the best family owned shop. Yes there may be a little wait time but that wait time equals something great and fantastic. Amit the guy who painted my car hes awesome has a great positive attitude.. Margarita you're outstanding you're awesome and don't let nobody tell you otherwiseServices: Auto engine diagnostic, Body & TrimServices: Auto engine diagnostic, Body & Trim
kimberly mesiemore
6 months ago
Job Not done correctly, Mirror wobbles as driving, Buff marks left In car, Lots Of things Not fixed that were supposed to be fixed. I will not go back or would Not refer to ANYONEService: Body & TrimService: Body & Trim
Joelle Romano
a year ago
I'm sick to my stomach. Local shop fleeces good local people.My 83 yo elderly neighbor just lost her husband and soon after he had passed, she was able to go through insurance to repair a very small dent on her back door/bumper. They approved it, cut a check to the shop for almost $3000 (ripoff!!) and she had a $250 deductible. Should've been a 2, maybe 3 days max job. They kept her vehicle over 3 weeks, (never called her with any update, or explanation - SHE had to call them!), and FINALLY, called her to pick it up.No apologies.She brought it in initially AFTER they had 'supposedly' ordered what they needed for it, and had many excuses why it took so long. The icing on the cake, they also took her $250 deductible!!All business, no heart for the locals that take care of them. Shameful. I will NEVER use, or recommend them.
Ginny Gold
4 years ago
I would highly recommend Joyner's Body Shop for your car repair needs. The work they do is outstanding and surpasses any other body shop in the area. The reason I gave 4 stars is because the vehicle was not ready when promised. However, the wait was worth it because my car looked brand new when I got it back. Thanks to Joyner Body Shop for great service at reasonable prices.
Nicole Scott
a year ago
Never used them before and now I will never go anywhere else. Professional, friendly and reliable. And the secretary/office manager is the kindest and keeps you informed.Service: Body & TrimService: Body & Trim
Simone
4 months ago
Great staff! Great service!
John Pulliam Sr
4 years ago
Best body shop ever. Great customer service and the shine on my expedition was more than I could had expected out of almost 20 year old paint
Jo Ann Roberson
2 years ago
Reasonable for a body shop. Don't believe they try to pad the cost. Done work for us several times great every time
Emma Early
4 months ago
So far, great!
Steven Edward Marshall (HammerheadNC)
a year ago
Always excellent results. I have been using them for years
William French
a year ago
Joyner's is the best ! Great service and great work
Rachael Ponce
a year ago
Family and locally owned. Quick with quotes and super nice.
Laura Frye
7 years ago
CHARLES is the best at fixing our Auto Body work. A++ Great work and friendly staff.
Dj Small Wonda
3 years ago
My car was totaled during the holiday and Joyner made sure I knew step by step what was going on.
cameron paschal
6 years ago
Best body shop in NC! Great reliable work and always done on time!
chris reid
2 years ago
Very knowledgeable staff and great prices for body repair.
Terry Hazelwood
3 years ago
I truly appreciated Joyner for their impeccable quality and excellent service
Josh Shelton
5 years ago
Best in the business and the best quality around no one else can touch them
Robbie Citty
3 years ago
Always gotten great service from the folks at Joyner.
Charmaine Kelly
2 years ago
Excellent service and excellent repair work!!!
Amanda Gibson
2 years ago
The receptionist is very friendly and helpful!
David England
6 years ago
Does great body work. The guys are great as well.
Teddy McKoin
5 years ago
Great people! Great customer service!
Joyce Brookshire
3 years ago
Thank you for fixing my mirror Jason !
Sherry Frye
3 years ago
Great customer service!!
Ron Warwell
3 years ago
Quick work done expertly.
Samantha Lovings
2 years ago
Great work