Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Dontrel Parker
2 weeks ago
My experience was awesome! Barely had to get out of my vehicle before I was being serviced. I was met at my vehicle and taken care of promptly. Thank you shepley!!
Al Turner
3 months ago
Shelley Automotive provides quality work at a fair price. The staff is friendly and caring. I highly recommend Shepley!!!
Kingdom Life
4 months ago
They are soliciting fake reviews in order to hide the truth regarding who they have become. This place has went way down. They are robbing people of their hard earned money, raising their prices in extreme ways and making people feel okay with taking advantage of people. It is never okay.
DeLana Lee Fenske
3 months ago
Great experience, I had a starter three oil leaks fixed. They did a great job and I didn't feel like I was taken advantage of. I'll go back the next time need a repair.
Terry Jones
4 months ago
We will never look at this company the same again. My family nor I will ever have anything good to say about this business nor those who manage it. We will never patronize this company and will be sure to tell people to steer clear by all means. They will know a vehicle is messed up, make shoddy repairs, give you ridiculous estimates and then attempt to cover up their wrong in the end.
Connie Bulgart
3 months ago
I showed up with out a appointment, my car was over heating over the holidays and they had me up and running within a few hours. This is my go too machanic. Highly recommend.
Joe Cordaro
7 months ago
I wish I could shout from the mountain tops for all of Fayetteville and the surrounding area to have the vehicle you plan to buy inspected here before you buy it! It is well worth it in the long run; great prices and honest folks. Leanne was great and even drew a diagram to show me how something worked when I asked. I would absolutely come here again and would prefer to come here rather than a chain to have services completed.Services: Transmission, Exhaust, Tires, Auto engine diagnostic, Body & Trim, Brakes, Air conditioning, Battery
thomas ridgdill
3 years ago
Excellent experience! Fair prices honest hardworking people. Here's a before and after of the tires they mounted and balanced.
Patricia Wrench
5 months ago
I had my ford expedition towed there for a diagnostic, its been there, over 2 years every time I call for an update I get some lame excuse, and when I went in person to check on the status, my exhaust system had been stolen from my vehicle and they wanted me to pay for it's replacement, still waiting for the exhaust to be replaced
mzsrtlyns1 Jesus Saves
4 months ago
If you are a fraud or a crook you will fit in perfectly here. They will help you sell your garbage vehicle and write lies to make it seem right.
Mark Parkvold
10 months ago
Had our car checked out. We thought we had some major issues with our car, but these folks are awesome. They only fixed, what needed to be fixed. Great people, great service!
10 months ago
Even though I changed my parts, I didn't figure out my car problem.My friend recommended this repair shop. The mechanic was professional and the accountant manager was very kind.- I am a Korean to train here, it was very hard time to figure out. Thank you. -Service: Auto engine diagnostic
L A.
5 months ago
Great customer service and actually looked at my car when others wouldn't
Josh Chambers
a year ago
I came in just looking for advice based on issues I was having with a misfire, Leann listened and recommended a couple tests I could do to rule out different causes and I found the problem and was able to fix it myself based on her advice. She didn t have to do this and could have simply told me to bring it in and charged me to fix it, but instead she told me how to handle it myself. Amazing service and I will definitely bring my cars by when the work needed is outside my wheel houseService: Auto engine diagnostic
john deere
a year ago
This is the best place that I have been to for auto repair in the area. Everyone is nice, knowledgeable and very reliable. They have excellent communication skills and great customer service. This should be your first stop if you need assistance for your automotive needs.Services: Steering & suspension repair, Auto engine diagnostic, Oil changeServices: Steering & suspension repair, Auto engine diagnostic, Oil change
Frank Mashione
a year ago
This review is long overdue shepley mechanics and Leanne are awesome people. They go above and beyond to make sure their customers are taken care of. They are super honest and upfront about what you need or may not need with your vehicle. They stand behind their repairs and just good people.Services: Electrical, Auto engine diagnosticServices: Electrical, Auto engine diagnostic
Tony Z
11 months ago
LeeAnn is awesome! If you need an honest shop with an honest mechanic, this is the place. She will make sure the job is done right and will stand behind their work.
yvonne truan
6 months ago
They are always professional, kind and does work in a timely manner. Highly recommend
Ellen
5 months ago
Great customer service!!!Great job of fixing my A/C !!!
AM Hortien
5 years ago
These folks have down home Christian values. They also back their work and honor the warranties. I have used them consistently for almost 6 years. You get dealership quality work, yet small town personal relationships. Would highly recommend! The offer a neat service. If you provide the supplies, they change your oil for $15... this is way better than their standard prices. But if you are looking to NOT go into Fayetteville for auto work.. this is THE place.
Joseph Espinosa
4 years ago
Good honest workmanship and quality customer service. Had them work on both my vehicle and my wife's vehicle and they definitely took care of us. They provide fair prices and top notch automotive repair services. I highly recommend Shepley's Automotive for all of your automotive repair needs. I trust them with my vehicles as long as they're in business.
Edward Brooks
5 years ago
I just had a repair done on my Subaru, it was quick, cheaper then quoted at the dealer and the staff was fantastic in keeping me updated with the timeline and prices. I HIGHLY RECOMEND GOING TO SHEPLEY! Very satisfied with them and will bring all my future automotive needs to them.
Carole Johnson
a year ago
Called to gwt my car worked on. Car has no tags because it was just bought and the Leanne lady who answered said they would need to look at it. Ok no issue but the car has to be towed in. She again repeated herself after pausing. Kids in the background loud and unable to hear her well. How do you run a business and not know what work your mechanics can do?! I will find a place that knows what the can do and is more professional.
Clinton King
7 years ago
Great people! Great service!I had work done to my car at a different auto shop and something felt off. I took it to Shepley's and they found that part of my suspension was not tightened down. They tightened up the bolts and also discovered I had a bad Shock. They, are well priced and they work pretty quick compared to most auto shops I have had experience with. I would recommend Shepley to anyone!
Lantresor
5 years ago
They figured out the cause of my vehicle not starting and quoted me a reasonable price to fix it. I couldn't be happier with the overall experience and will return if I need work done. Very friendly service!
Aron Briggs
4 years ago
Shepley's is reasonably priced and they have a knowledgeable and friendly staff. They are always kind and will greet you with a smile. If there is anything they do not usually do at their location they will refer you to someone who does do it. I used to get serviced at a dealership, but there I was just a number and would wait (forever) being completely ignored. Here they will converse with you, they are usually really quick, and if there is even an issue that delays your service they will supply you with constant updates.
Dean Rose
7 years ago
We have used Shepley's for several years now and they have always been upfront and honest with us. There have been times they have recommended added work - and times they have advised the no work was needed and why. Their prices are par for the course these days but not excessive. Having someone who has proven to be trustworthy in the auto fix it business is very valuable to us.
Michael Trainer
a year ago
Shepley automotive is simply the best and most upfront people that I have ever taken my car to most places want to charge me for things I don t need Shipley make sure not only do I get the things I need, but I don t pay for things I don t
Amy R
5 years ago
Their service is absolutely phenomenal, and most importantly they are honest. I had to get my CV axle replaced and they found out after they changed it(when they test drove my vehicle), that the part they had put in was defective. They took the time to order in a new one and replace it(an extra hour and a half of labor for no additional charge). I have dealt with a lot of places in the past that will mess up something and they won't tell you, just so you have to come back and they can charge you more money. It is absolutely refreshing to find such an honest auto repair shop! Also, the receptionist is very sweet! God bless them!
Alex Jacobs
6 years ago
This is a family owned business . I've always been treated very nice and with respect. Everyone is always very nice and willing to answer any questions I have. I have been back customer for little over 3 years now. Getting my oil changed and minor things fixed on older car I have . There prices are very reasonable as well. I'll continue to be a customer for years to come . Thank you