Kia of Kinston

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  April Rose
5 months ago
From the moment I inquired about a vehicle, to the moment I drove it off the lot, everyone was so nice and helpful! I never felt pressured into buying a vehicle that was outside my budget, or buying a vehicle in general. The process went very smoothly. Thank you Sarah, Jaison, and Danny for making this purchase a great experience!

  Mercedes Desere
a month ago
They always have exceptional customer service. I am extremely impressed on how my car is driving after oil change and engine filter replacement. It s driving like it s in sport mode . Ms. Dail is super friendly. Thank you Kia of kinston for taking care of my baby

  Andres Lavin
5 months ago
Bought a 2023 Kia Forte from Sale Kia all the while from the comfort of my home in Panama City, FL. Process took no more than 5 days to complete. This is my 3d time purchasing a vehicle from another state, let alone another city, and this was by far the simplest process by far! Dylan Garvey - sales rep - was easy to communicate with and was upfront about everything. If you're going to Sale Auto Mall, look for Dylan Garvey!

  Mary Beth VanAnden
6 months ago
Jaison was absolutely wonderful to work with. He did not make me feel pressured and worked with me as I changed my mind a million times. He and all the other staff at Sale made my experience so enjoyable. I will be coming back to the Sale team and will be referring anyone who is interested in purchasing.

  Makeeba Williams
8 months ago
My husband and I was excited to finance a Kia. We received our approval and I asked what our interest rate would be. I have excellent credit, so I was looking into all options. Once I asked for the rate, the seller came back and said I wasn t approved anymore. That took us back, and I knew at that moment I didn t want to do business with them anymore. The manager came out and asked if he could find an interest rate that we would be happy with, will we still be interested? He said he would give us a call the next day. We didn t receive that call. Very unprofessional.

  BRIAN BAKER
2 years ago
Roni T my sales person and her boss Dave bent over backwards to help. Found just the SOUL I wanted and at a better price then I expected. I strongly recommend Roni at Sale Auto Mall.

  Roy Wagener
9 months ago
Had a very good experience with sales rep. Kyle Lowe. We were able to make a deal we were comfortable with in a very difficult market. This was greatly due to Kyle's amiable personality, knowledge and professionalism. Sale Kia is a car dealership like most others, they have the upper hand in today's market. However, Kyle made the process as painless and straightforward as possible. I have nothing bad to say about Sale Kia, the staff is good, the dealership clean and atmosphere not pushy.

  brittany hales
6 months ago
Buying my 2024 Kia Carnival was such an easy process and a great experience! The price was 10k less than what my local dealer would offer. Highly recommend!

  Renee Walton
10 months ago
The most AMAZING experience ever in buying a car. I drove in from Jacksonville and it is mostly definitely worth the drive. They made the process so easy and got me into my new vehicle! Highly recommend

  Amy Mewborn
6 months ago
Sale Kia was a great place to buy my car. They had great selection. I love my new car! Bruce was a great salesman.

  Toni Atwell
11 months ago
Fantastic experience all round. Rio is wonderful, he answered all my questions and made the buying process super easy. Tony in finance is awesome and incredibly easy to work with. Very happy with my new car!

  cheyenne powell
a year ago
Me and my boyfriend went to check out a car I seen they had on the lot. We were approached my a gentleman Mr. Jasion Dove. He was very knowledgeable about the cars he was selling and very very kind. The whole experience of buying a new was so great due to Mr. Dove and everyone at Sale Kia. If you need a new car I would highly recommend Sale Kia and there automall. Ask for Mr. Jasion Dove!!!!

  Julian Tilghman
2 years ago
Everyone that works in the parts and maintenance Department went above and beyond to take care of both of my car and myself. I was very pleased from the very beginning with the easiness of scheduling my appointment online through their website all the way to the end of my service. They even went what I like to call above and beyond by providing me with a detailed list of parts and maintenance fees of work I'll have to have done at a future date. I was even provided with prices from the most it would cost me to have these jobs done to the least it could cost me to have these jobs done so that way I might be able to budget accordingly I would like to say thank you Kia of Kinston

  Racheal Rogers
2 years ago
I take my car here like clockwork for regular maintenance. They call every time there's a recall and don't mind working around your schedule. The service is fast and friendly!! Ask for Gayle! She's amazing!! She goes the extra mile every visit!!!!

  Shanice Perry
7 months ago
I m very happy with my car, Derek made it happy for me and I will definitely refer him to anyone

  Jorge Villalobos
2 years ago
Love the car I bought at Sale Kia. During negotiation they were very responsive and helped me out with financing. Big thanks to David in sales who always was willing to answer my inquiries and Steve, service manager, for caring and checking on my satisfaction with the service provided.

  Hannah Roupp
2 years ago
Dale went out of her way to help me in a time of need. Her customer service skills went above and beyond! I will forever be grateful for her reassuring words and quick action. Hands down best experience I have ever had with a service department!

  David J
3 years ago
Edited because I was able to text with the owner and work out a deal the next day. He was very prompt and bent over backwards to make it work.Worst experience I have ever had.$5000 of factory incentives and they told me for an hour that $5000 under MSRP was " the best they could do"I asked numerous times to see invoice and all i got were bogus numbers on a breakdown sheet... none of which showed invoice.I have bought 8 cars in 20 years and never paid over invoice, yet these guys swore up and down they couldn't budge from MSRP.Wasted 3 hours of my life driving there, sitting through their excuses, and driving home.I blame the manager since our salesman was new and was basically asking advice. It wasn't hard to notice that he had never really had to negotiate with a knowledgable customer. He said he had been there 3 months.The only thing worse than their service is their commercials.

  Richard Powell
8 months ago
Great people to work with. Saved money buying cars from them . We have bought 2 Kia's from them.

  Jenna Shuler
3 years ago
Very poor service in more than one way. I purchased a brand new car and they left the sunroof open. My roof was completely saturated. No one cared to help make the situation right or even show any remorse. Do not purchase cars from here!!!

  Amy Perry
4 months ago
Ghosted by dealership bc I wanted answers in writing & the math for the added fees.

  Bobby Young
3 years ago
Awesome! Sales team were wonderful. Dedicated, knowledgable, and trustworthy. Emad and David are true proffesionals. Chose Sale after our local dealer requested a "market rate adjustment" of a $4Kplus markup above MSRP on our Telluride. No such nonsense with Sale and Emad's team. Terrific experience.

  Wen Dee Herr
2 years ago
I love my Kia dealership. They are always so courteous and gracious. I travel 30 minutes from out of town, but worth it for such great service.

  Ronna Motroni
5 months ago
They went out of their way to help me get into the vehicle I d been looking for for almost a year.

  Betsy Hill
2 years ago
I had the best experience with everyone at the dealership and Ron Trull was excellent to work with. It was a pleasure to work with her and we would recommend the dealership to others.

  Ashley Humphrey
6 years ago
I LOVE my Kia Sorento! Michael Humphrey and Ryan Carter were super helpful with my new purchase. I highly recommend them to all our family and friends!

  Crystal Dixon
a year ago
The staff made my car buying experience easy. Thanks again Mr. Dove for finding the right car for me!

  Lee Thomas
7 months ago
Did not give me no Bull on the price no add-ons to the price, very happy with the experience.

  Kelly McIntyre
2 months ago
Great car buying experience

  Shanetta Wallace
6 years ago
Kevin/ Bubble whom I wld like to personally thank for putting me in a brand new Kia today who thought I come in for an oil change n drive off the lot with a different car thank u so much I wld recommend u go see him....THANKS AGAIN KEVIN/ BUBBLE