Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Michael Fox
2 weeks ago
Had a great experience at Browns Automotive.Great customer service. Great communication. My vehicle was repaired the first time. Thank you. I will be back. This is how it should be!
Mary Popio
10 months ago
Absolutely horrible experience today. My inspection failed for a license plate light and not only was I charged $12.75 before my key was returned, when i was upset and didn't understand why i was being charged when no other center would have, the owner "doesn't have time to deal with this. If she doesn't pay you, don't give her the key."I now understand why they had an immediate appointment available when no other center in kinston did. Clearly, people already know what the owner of this establishment is really all about. And it's not customer service or satisfied customers that want to return in the future.
FAP3
8 months ago
Honest, thorough, friendly, dependable service. Always been pleased with these fine auto techs.Highly recommend Brown s for all auto needs. By Francis PerryServices: Transmission, Tires, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Auto brake repair, Tire rotations, Engine repair, Vehicle Inspection, Side view mirror repair, Wheel alignment, Brakes, Auto battery maintenance, Auto tire replacement, Vehicle safety inspection, Auto maintenance, Oil changeServices: Transmission, Tires, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Auto brake repair, Tire rotations, Engine repair, Vehicle Inspection, Side view mirror repair, Wheel alignment, Brakes, Auto battery maintenance, Auto tire replacement, Vehicle safety inspection, Auto maintenance, Oil change
Heather Reynolds
a year ago
Only place in Kinston I will take my car. Browns has true honesty employees working for them. And even if u take your car in for one thing. He will tell u if something different is wrong with it. I recommend you take your vehicle here
Robert Goff
4 years ago
I took our van in to the dealership for routine service and inspection. I wasn't expecting the news that they could not inspect the vehicle until I put a set of tires on it. They gave me a fair price but I decided to shop around before deciding. My research led me to Brown's Automotive where I found friendly, professional service. I purchased four new tires, alignment and inspection for a price with which I could not happier. I have another van that will need tires and service in the future. I will be going back to Brown's Automotive without hesitation and recommending them to others every opportunity. They provided a service and price that are difficult to find. Thank you, Mr. Brown. I appreciate you.
Therese Dove
3 years ago
Called Brown's Automotive to get a quote. He told me to bring my car in the next morning. So I was lucky. He got me in there fast. Fastest Automotive shop I ever been at. Great reasonable prices I must say and friendly customer service.
Debby Barwick
5 years ago
Great Service. Very knowledgeable about your vehicle and always friendly. If you want good service and don't want to get ripped off, go see Ronald Brown, Owner of Browns Automotive and ask for Lenny Spence for your service tech. He knows what he is doing.
Cameron Hatfield
2 years ago
Took one of the work trucks there and though maybe it might need a new engine they towed the truck and had it fixed the same week wonderful service called me and gave me updates was fair on price and received the truck back in better running shape then before we had issues ! They used quality OEM parts will use them again!Services: General repairs & maintenance, Auto engine diagnostic, Engine repairServices: General repairs & maintenance, Auto engine diagnostic, Engine repair
Felicia Powell
3 years ago
The staff was friendly and polite. They took care all my car concern and need. Explained everything before hand and the price. They gets a thumbs up....Good Job Guys. I will definitely be back....
Start b
8 months ago
Had to get a new tire( no appt) took an hour and half. I was glad to wait. Thank you for the new tire
Candy Jones
4 years ago
In reference 2003 Beetle.This place should be a shame of the amount they charge for piss poor work. A job that should have been a $100 at the most cost almost $2,000. Taking advantage of my friend and me because we are females, the fact that it was a VW beetle, and can't do the work ourselves plus we are both on disability. If the guy didn't want to work on it he could have just said so and we would have went to a different company. What happened to good people in this world?
Shirley Smith
2 years ago
Mr. Brown was very pleasant and easy to talk to he gave details of the job he was going to do was very professional gave the price before the job was done was the same when it was finished did a very good job on my grandson's car and I would visit his shop again with no hesitation
Olivia Rouse
4 years ago
Man at front desk was kinda rude and their prices are very high. He failed to tell me that they test drove the trucks before doing a front end alignment. When guy left with my truck he nailed it when he didnt have to. No respect for my truck or myself at all.
George Kivett
10 years ago
certainly not a crook. May not have the cheapest labor rates but the place is clean, neat, and the people are very courteous and willing to explain what needs to be done and why. I have only been there twice but both times were the same.
Nita D
7 years ago
Ronald is honest as the day is long. He takes care of my Mom's vehicle and I know I don't have to worry about her on the road. Highly recommended!!!!
Shawn Ayers
6 months ago
Great service! Honest mechanic!!
Jeb Griffib
4 years ago
Great service, great staff. Makes you feel like family. Trusting environment to work while vehicle is being serviced.
Raime Hamm
2 years ago
Went there to get brakes done. They did a good job. I will be returning if I need something else done
Cecil Sutton
3 years ago
Best place for good mechanical help on your vehicles. These guys are 1st class.# 1.
Dewayne Garrick
9 years ago
The price is high but the quality of work is well worth the money he gets the job done the right way
David Porter
2 years ago
I deliver auto parts to them. They are fast, friendly and knowledgeable about auto repairs
Michael Went
5 years ago
Straight forward honest service with no bull thrown your way. Top notch work.
Michael Poirier
3 years ago
Very friendly, great service, and reasonable.
Denise Jenks
4 years ago
Great service & very reasonable cost
Angel Herring
6 years ago
Very honest and does a great job
Glenn Batten
4 years ago
Service by professionals. Great place.
lyn turner 111
8 years ago
Always had great service there
No Name
4 years ago
Excellent service by ultimate professionals.
REO Realty LLC
3 years ago
Great
Lisa Outlaw
4 years ago
ok