King's Automotive & Accessory
4.5 (73)
2910 Archdale Rd, High Point, NC 27263
(336) 434-7278
kings-automotive.edan.io
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Victoria Sepuvleda
a month ago
Very kind and professional. Worked in a timely manner. When he couldn't figure out what was wrong with our car, he referred us to someone who specializes in our brand of car.
Wendy Terrell
6 months ago
This is my son's go to guy, we drove half hour to pick up his car and he was really happy with the service, the owner was really nice and professional. Price was good for all he had to do
Lisa Smith
9 months ago
My husband took his truck to Kings to have a light kit installed between the tail gate & bumper. And light kits installed along the running boards. Lights kits all privided by us. All light kits also have the turn signal indicators.He was told they would install them for $100.00. My husband also asked them to CHECK the air condition, due to it wasn't blowing as cool as usual. Image our surprise when he went to pick up his truck. They didn't install the lights on the running board and the back lights do not light up for a turn signal, only when you break! They charged $105.00 to install the back light strip which only half works. And said it took 1 hour and 56 minutes, you only have to plug them in to insure the turn signals are on the correct side, pull the paper off the Glue side, press on the body of the truck, put a very small brace on each side and plug up again! Them they charged $25.41 for ac part and $179.95 to repair the ac that we only asked them to check! And $14.38 for shop supplies! After being quoted $100.00, my husband had to pay $424.05! CAN YOU SAY RIP OFF ARTISTS!!! NEVER AGAIN! WILL NOT EVER RECOMMEND THEM TO ANYONE!
Bill
8 months ago
Clear explanation of the problem, accurate diagnosis of a somewhat rare issue (I'd never heard of it) and repaired on time. Very reasonable charge.Friendly atmosphere.I'll definitely return.
Tim Morris
5 months ago
Awesome people. Very honest and they do great work
joe colclough
2 days ago
Mark King is the best. Kings has always been very fair and great to deal with.
Karla Willey
a year ago
Great customer service and very friendly. Fast service as requested and they called with a complete quote and options for the work needed. They also drove me to work and dropped my car back off when finished. I highly recommend them.
Lori Waldo
a year ago
Tammy, Mark and daughter, Julie, are wonderful! Kind, friendly and knowledgeable! I trust them and their mechanics to take great care of my car! Was referred to them by a friend, and I couldn't be happier.Services: Brakes, Oil changeServices: Brakes, Oil change
Deterick Pea
2 years ago
Good, earnest, and reliable mechanics are hard to find..... the welcomed atmosphere and expertise shown by the Kings Automotive staff meet and exceed customer expectations regarding vehicle service. Please see them for your servicing needs if you're in the area or just looking for a trustworthy mechanic for your vehicle maintenance.
Shana Gray
a year ago
Took my car in Thursday night to get diagnosed on Friday. My car was shaking badly over a certain speed and after a good balance its driving better. Will need an alignment next. Thanks for the affordable service.
sara romanik
3 months ago
Great family business that can be trusted.
Lianna Blue
5 years ago
This place destroyed my car! They told me the problem was the radiator, which they replaced; they charged me over $400 for that and refilling with coolant. What they did not do is replace the transmission fluid they drained in the process. According to 2 other mechanics, the fluid would have drained out if they were not paying attention, or lines not reconnected properly, and there are no leaks to explain it any other way. Now the entire transmission needs to be replaced. The other issue, which I told them about when I dropped the car off, is that the radiator fans are not working. They still are not working, even after they 'fixed' the problem. Customer service was poor, which would not be a big deal, if they had done a decent job on the repair. Maybe they used to do a good job, but not anymore. They came recommended by a friend, so I expected them to know what they are doing. They did more damage to my car than they fixed, and I had no idea until it was too late. Do NOT trust them with your car, or get it checked by someone else, to make sure they actually did the work correctly.
Sue
a year ago
My family has used King's Automotive for several years. We received somewhat fair results with repairs and usually we experienced courtesy when speaking with management. Imagine our SURPRISE when recently a nearly $2,000 repair at King's resulted in a recently installed new axel being broken at King's which they quickly refused to own up to or repair. A brand-new axel installed at Toyota Dealership clearly was broken at King's when we took our car in for a different type of repair. Kings's management refused to accept responsibility for this brand new and expensive part being broken at their shop saying the problem I was experiencing with my car upon leaving their shop was something entirely different. The worst part of this bad experience was the yelling and abject denial of any responsibility as a vehement verbal attack ensued for merely suggesting that King's was responsible for the new part getting destroyed there. We were forced to pay for another expensive repair at a different automotive service shop to fix the new part they broke. We offered to take the actual part back to King's for them to see, but we were blown off like a dry leaf on a windy day. BE AWAREService: General repairs & maintenance
Shetland Commissioner
11 months ago
Very customer friendly and attentive to my vehicle needs. They don't try to upcharge you on anything.
Kathy Kindley
a year ago
Someone destroyed the gear ring on my axle in my Lexus suv. They sent me away with a diagnosis of my brake actuater needed replacing at a Lexus dealer for 3000.00 . When I had someone else ready to repair it they found the axle had been broken and the code read that, they did not know what was going on at Kings, but finally when the axle had been replaced the gear ring was able to do its job for the brake actuater to read from it. Wrong diagnosis from Kings . I called and spoke with Mrs. King she was adamant they did nothing wrong but when I left them I had no brakes but before I took it my brakes were great so Kings did not make it right !!! My advise would be do not take even your bicycle to kings for a repair you wont have brakes when you leave, I took it in for lower control arms and struts replacementService: Steering & suspension repair
Linda Dunstan
11 months ago
Absolutely the best place for car repairs. Nicest people and I recommend highly.
John Lyon
6 years ago
The King's are a great couple who I believe strive to do excellent work at a fair and reasonable price. Have had work done there many times and will continue using their services.
Joy Weeman
7 years ago
Great shop. The job was always done right. They are that good on what they do that ALL of my family comes here for their car service. Thank you Mark and Tammy.
Jerry Deardorff
a year ago
Very friendly people and they get the job done right!
Anne Izzard
3 years ago
They are very good in servicing your vehicle they're very thorough and they are very reasonable and they are wonderful I encourage people to try them out you would not be disappointed
Linda Lambert
5 years ago
No one could seem to figure out what was wrong with my husbands 86 Camry. Spent $700 at dealership for nothing. King's fixed it! enough said.
Josh Scheerer
3 months ago
Honest, fair, and friendly!
Daniel Lightfoot
a year ago
This place has always taken good care of me.
Julie Fox
7 years ago
They have always gone the extra mile to help me and make sure my car is in top shape! Very friendly.
Jason Smith
a year ago
Great owners and outstanding customer service!
dan loggins
4 years ago
Mark has kept me on the road through the years. Great, honest folks!
Joseph Baker
4 years ago
Great mechanic!! Very honest and very affordable! Tammy and Mark are the best!
Tim Boyles
2 years ago
Quick great service. Always very friendly!
Michael Wise
2 months ago
Wonderful people
Melody Sage Life
5 years ago
They always seem to go out of their way to help you. Honest, fair, and trustworthy.