Crescent Ford, Inc. Service
4 (5)
100 Old Winston Rd, High Point, NC 27265
(336) 869-2181
crescentfordinc.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Michael Evans (Mike)
10 months ago
TLDR: beware. You'll be sucked dry without an adequate resolution - led along to be charged for more and more "repairs" only to be gaslighted and told that a new problem suddenly started right after the previous "fix".More:Spent multiple thousands of dollars trying to fix a rattle with our new Ford Expedition. After several attempts and complaints that it wasn't ever remedied and being told to "wait it out" and "it's normal" - took it back for them to recheck their work as the rattle continued. After the most recent reevaluation, was told that it was a different sound now - that the two previous fixes were different rattles and now it's the resonator (instead of the cam phasers and catalytic converter). Told them that it seems weird not to have ever resolved the rattle, but that a "new" rattle would start after spending thousands of dollars on the previous repair. Had to finally cut them off to get a second opinion, but they kindly charged another "diagnostic fee" for the gaslighting. My wife has been working with them since we've had the vehicle, has used them exclusively for all repairs and oil changes thus far. When she tried to dispute the diagnostic fee, was denied and told that the manager wouldn't approve that and the "new sound" was only noticeable now that they've "fixed" the other problem. Sounds like a good old take advantage of the uninformed who just happens to be a woman. Thanks, Crescent!
Stanton Miller
2 years ago
Did good!
Gene Tuttle
2 years ago
Great service