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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Dean Smith
3 weeks ago
Recently went here to get my oil changed, new tires and brakes. Ray was very helpful answering any questions I had and was able to get everything I needed for a very reasonable price. They had very good customer service and had a relaxing waiting area to sit while your vehicle is being worked on. I would definitely recommend bringing your vehicle here for any of its needs.
Mike
2 weeks ago
This place is awesome. My lug caps were left off and they had them and held onto them. The manager is so polite and awesome. I did my other brakes here and will definitely be bringing my business back to them from now on. If I could give more stars I would. They also pointed out a mistake that Firestone did and i appreciated it and the time and professionalism they have there.
Katie Clark
a month ago
This location has exceptional customer service, I'm always greeted with a kind smile! They're always happy to help and exceed my expectations. Service is quick Im always in and out compared to other companies. I appreciate the dedication to customer satisfaction. I highly recommend this location, this is the only place I've brought all my vehicles to for the past three years.
Erin O'Dell
4 months ago
I had a slow leak in my tire I took it back to Mavis Tire and Justin was very helpful and very customer service oriented. He went above and beyond to take care of the issue. Thanks Justin
Ashlea Calgin
a month ago
I had the BEST experience here at this Mavis! I was initially scared to give them a call because I m from Florida and the Mavis locations down there take DAYS to service your vehicle I was in an emergency situation where I needed a tire ASAP, and no other place was open. However, they had one of my tires in stock and put it on for me right before they closed- it only took 25 minutes! Jacqueline behind the counter is such a sweetheart, and took care of us really well! I highly recommend them. They are awesome people!
Sophya Charles
a week ago
I couldn't be more happy. I was such a displeased customer because of NTB in Hickory. NTB gave me such awful service that I had to call corporate and they recommended I go to another location. I was so frustrated I had to do that after spending 2k on tires. But once I went to Mavis everything changed. Jacqueline was such a pleasant lady from the moment I came in. She listened to my whole issue and was eager to make it right. NO questions asked. I was just blown away. THANK YOU JACQUELINE SO MUCH!! Also Buddy did an amazing job fixing my truck. They both made my day!
Jennifer Beard
3 months ago
When I separately took my car for an oil change at a different place, they noted that my brake fluid was extremely low but they couldn t take care of it. I went to Mavis, they quickly identified that issue and replaced back brakes while I waited. My first time there but I was pleased with the quick, helpful service.
Amanda Hallman
3 months ago
Staff was patient & understanding of my situation & gave a discount on a tire replacement while assuring my safety. The store/lobby area is clean & spacious with plenty of seating & charging stations for smart devices, too. Definitely a positive experience for me & my elderly mother, as well!
Andrew Helms
5 months ago
Do not go to mavis tire they suck bad. I go up there Saturday the 14 to have tires mounted on these white 18x9.5. They pull car in to do the job then the guy comes to me and says there not going to work it s fitting sway bar link. I told him they will work (as you can see in pic) there not fitting anything because I test fitted them before I came up here. He said well let s throw a tire on there and see. Then they come back to me 25 to 30 minutes later saying we can t get the tire on. I said ok whatever I will go somewhere else. So I gave a friend a call that owns Howell Motorsports in downtown hickory to see if I could use his tire machine. He said yea man come on so I go get them on and on my car and go back to mavis on Sunday to get them balanced they supposedly did it and on way to work this morning it shakes on hwy.
Cass
9 months ago
Highly recommend this place!! 10/10 all over service and attitude in this place is amazing. They have the best customer service and they are so helpful with their service recommendations. They won t overcharge you, or push ridiculous services just to get your money. Very honest and trustworthy people here. Specifically spoke to a gentleman Marcos, he s who I spoke to on the phone and he is who was helping figure out my issue on my 2020 Toyota Camry. The other guys are all so helpful and nice too. I called about an hour before closing and I HATE doing that to anyone but they were able to see me and they didn t make me feel rushed or like an inconvenience to their schedule. I will always take my car here from now on!!! Oil changes, alignments, balances, tires anything! This is the place!***If you ve made it this far into the review, thanks for reading this review it s long but they are SO worth it!
Louis Zollo
5 months ago
Justin is a great manager did my tires himself because I showed up at 530 balance was perfect , highly recommended!!
Sherry Austin
2 months ago
Great service,was not pushy to get my business. Very professional. Im thinking we have a new tire & mechanic place. Price was reasonable. Highly recommend.
Andrew Harding
a month ago
Been to other Mavis s and they are not like the Hickory location. Knowledgeable and friendly staff. No pressure sales and willing to help anyway they can. Highly recommend Hickory Mavis!!!!
Louise Maguth
3 months ago
Great place for car service and car inspections. I tend to take care of these things at the last minute and they have ALWAYS made time no matter what. Very friendly and accommodating!
James Crotts
5 months ago
They did a great job with checking things on the truck and making sure they figure out the problem for me. Justin was very helpful to me with making sure I get my problem fixed with my suspension on my truck. They charge fair and will match any prices on the website or other places. The mechanic was willing to test drive my truck to make sure the suspension is the problem.
s Pad4
5 months ago
Just left this shop. I highly recommend this them. Great people. I had just bought a set of new tires from walmart. Two weeks later I get nail on the in side-wall left rear tire, not repairable. Mavis helped me out with getting a new tire with a great price.
Xavier Wilson
2 months ago
Justin and the crew hooked it up! My tire popped on 40 heading to a meeting in hickory and I was in dire need to get back to Statesville. Fast, easy, and pain less. This is the kind of service I love, and always still to. Thank you again guys, you guys are awesome!
Justin Chester
3 months ago
Highly recommend they done a great job for us when we had a tire come off the rim. Fast and friendly service!!! They jumped right on it and got it fixed in a very timely manner!!
BABY BLUES
a month ago
Jacqueline and Justin always take such great care of me and my husband. At the last moment I called today to see if they could put sensors on his tires. Jacqueline, told me to bring the Jeep on in and he was all set. They guys in the shop are fabulous, they took the time to help figure out if or what else may need to be done before winter gets here. These guys ROCK they will actually take the time to listen and talk to you.Thank you all for being so awesome! The big beast is next lol
Christopher Hetkey
4 months ago
Best guys on planet Earth. They have on multiple occasions fixed what was messed up at other shops(even the dealership). When I get my car inspected here, if something is wrong they fix it on the spot and save me a lot of hassle and red tape. Seriously, any one of these guys can date my sister.
Stacy Calhoun
4 weeks ago
They have the best customer service,always do a great job. And the fact they do inspections is a great plus.
Harold Dufour
4 weeks ago
I had a flat tire with a broken stem. The guys fixed it for me in 5 minutes. Great service! I will be sure to go back.
Natasha Ruiz
4 months ago
Wonderful people,very friendly staff. Great help from. Jacqueline and Justin. Thanks for all the help. And quickly getting it done. Highly recommend.
Steve Coughlin
11 months ago
Let me tell you - I am a former dealership mainline technician, and the whole crew at Mavis on North Center Street is Top Notch. They showed a great level of detail, knowledge, and quality craftsmanship, with great pricing. Best yet, 45 minutes to close they didn't hesitate to pull the truck in and get me back on the road fast.These are the ONLY guys I can confidently say I would trust working on my truck other than myself.These guys will do it right the first time. Great team, great service, great craftsmanship.Thanks!
Patricia Solitaire
2 months ago
Very helpful and curtious. Helped us out tremendously with our ties. Customer service was excellent. Would highly recommend.
Aspen Rose
2 days ago
These guys done it again they was busy but still found the time to get me in fast for oil change and rotation!!! Justin and Andrew yall guys are great thanks!!
Lauren Brisben
2 months ago
This mavis location was so helpful and the customer service was great! Very reasonable pricing and quick service.
Lumina Nyx
4 months ago
Fantastic! Got me in as soon as the guy came in, got out within ten minutes. Super helpful and friendly, definitely coming back again!
meretye
9 months ago
Josh Hunt is truly a hero in my book. I recently had major back surgery and my tire pressure light came on, knowing full well I cannot bend to assess my issue I went straight to Mavis Tires. Even though they were obviously busy, Josh was quick and courteous and had someone checking my tires for me in no time. Thank you Josh for saving the day and my back! 10:10 I will be returning for future service.
J. Rogers
10 months ago
Josh was extremely knowledgeable and kind while helping me select tires for my wife's car.Fast, efficient, customer oriented and friendly. Store was very clean and plenty of waiting room and seating area.Will absolutely go back for all my tire and brake needs.