Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Dale Pernell
5 months ago
Absolutely the worst auto repair! The biggest group of liars I have dealt with! Over 800.00 for the first brake service and no call to get approval or to even let us know the vehicle was ready to be picked up. Scum of the earth!
Tay Marie
5 months ago
Usually I like coming here so I can get some shopping done at Food Lion while I wait and they are pretty fast. I usually only go for inspections but have them a chance to do more. I needed an oil change and my car hesitates to start especially when it s cold so I asked them to look at it and fix it for me if possible. I was gone to Food Lion for A HOUR. Got back and they said they start my car so they did nothing. I had to start it and to get the oil change done. They said it may be my starter and I may have a leak but didn t confirm after asking me if I wanted them to. Charged me $50 for the oil change only for a 2004 Honda Civic, Walmart has $29-$30 oil changes for the same thing and I can shop there also. Lesson learned.Service: Oil change
Robert Tippett
2 months ago
This place is great. Always friendly and take pride in whatever they have to do for you. Highly recommend
R Tippett
a month ago
Friendly staff, we get our car inspected here. The process is quick and easy.
Matthew huff
a week ago
Spent $800 dollars for a brake pad and rotor replacement only to get the pads replaced. Absolutely terrible
Katelyn Closs
9 months ago
Got an oil change and a little while later the car never cut back on and was told by the Kia deadlier ship I need a new engine. Took them to small claims court and won and they appealed and want to go to a jury. I will never recommend or take another car to them again. I even had to get a new car. They even went as far as to take a random oil filter and say it was mine but the last place that gave me an oil change didn t even use that manufacturer for parts. This place is the absolute worst!
Destiney Allgood
4 months ago
Great place to go get your car fixed, ask for top mechanic Chris!!!
Antonio P. Burwell
7 months ago
Great customer service,great people,,great atmosphere and convenient to anyone coming off interstate 85 from out of town to have their vehicle serviced and maintenanced.
Christopher Dean
a year ago
Was charged for a extra day when I try to return the truck but the place was closed and had no power on or no indication of a open sign of was unable to use app do to lost of power during a hurricane finally a friend told me to just drop keys in lock box. Manager at locations was very rude and wasn't apologetic and didn't try to help resolve the problem since I wasn't able to contact anyone due to lost of power and the location wasn't able to check the truck in until the next business day it ends up charging me for a extra day when I should have been refunded a fee for not using all the estimated mileage. Very disappointed and wouldn't recommend this location for uhaul rental for anyone
Kaine Riggan
8 months ago
Beware new owners H.L. Wheeler... charged $499 for labor-only and the same problem occurred at pick up. Would not offer a refund or a fix and became confrontational in public. Shocking customer service and poor quality work.Service: ElectricalService: Electrical
Cathy Thomas
a year ago
Maurice, the mechanic is fast, reliable and personable. He is always available to discuss and explain problems and solutions. Counter staff is fairly accurate in predicting wait times. Service us on a first come - first serve basis. Come early on Saturdays for oil changes, they work half-day Saturdays.
Nicola Dobbs
4 years ago
Excellent customer service. They gave us advice on the best truck to rent for our move. They walked us over to the truck and explain everything about the truck. We would definitely recommend using them. This is also where we do our oil changes and inspection. Mr. Brown is awesome.
Lawrence Wayne Hendricks
4 years ago
Great service at a fair price. Never felt I was being overcharged or charged for parts @I didn't need. Been a Customer for well over 10 years. Like any auto repair, sometimes you have to wait or arrange for ride home. They will try to work with you. I would recommend.
Kirsten Ellis
a year ago
I have been going to this place for a little over a year for oil changes . Recently, my check engine light came on in my car. My car was shaking horribly. I took my car to another place in Durham to get it checked out. 500$ worth of damages to my car later, they tell me whoever has been changing my oil has one, been putting the wrong oil in my car and two they have been putting bad oil filters in my car I m extremely upset about this and they will not be getting my service again. They told me if I would ve gone a little longer it could have completely fried my engine.Service: Oil change
Ciera Lyn
5 years ago
Great experience. On my way home to VA my car s radiator hose blew. Had my car towed there and they got me in quick and fixed my car. It was affordable and they let me pay over the phone so i could pick my car up after hours since i lived two hours away. Very nice customer service.
Chelle Williams
4 years ago
Rip off. I needed a new transmission. So I bought my OWN transmission, transmission oil, and transmission filter. I was informed that if i brought all that in my price would be cheaper. These people charged me 974, I could be wrong but that was a bit pricey when I included everything they needed. I can understand labor but it didn't take that long to put in. I had good experiences with the people but they over-charge for nothing. I WILL NOT RETURN!!!!
Ada Terry
a year ago
The absolutely work experience ever!!! Please be careful when they tell you what is wrong your vehicle. Check behind them when they quote you a price. Not honest people!!Service: BrakesService: Brakes
C Pace
2 years ago
Had an Uhaul reservation but when got there was told in a snotty way that nobody delivered any trucks and was told to call the 1800hertz number. Was on hold for 18 minutes and was told to go to another Uhaul 31 miles away. On my way there I called the Uhaul I was headed to and they told me they did not have a 20ft truck either. I had to go to another Uhaul place in Wake Forest where they were nice and got me a 26ft truck. Laurie the scheduling person was good and nice but the Uhaul system stinks. We spent 2 hrs driving and 4 hrs of lost time. We were stressed because we didnt know how we were going to get back home. We finally got the storage unit cleaned out in which was back near EZ Car Care. Waisted time and money!
Tiffany Parker
2 years ago
2 hour wait on oil change, all customers that came AFTER me lefted BEFORE me, bad plug on oil gasket so no other auto shop would change the oil due to the gasket being plugged incorrectly. Strongly NOT recommended. Not worth the wait time or poor quality.Service: Oil changeService: Oil change
B B
2 years ago
Friendly staff. Lady very helpful. Uhaul is THE WORST COMPANY EVER, but it s not the fault of the helpful staff of EZ Car Care. They tried their best to be helpful, despite Uhaul lying repeatedly about their available trucks and sending allOver 2 Counties. And trying to send me to a 3rd to fix their lame business shameful practice. Again, EZ Care was helpful to the degree possible.
Julie Booth
3 years ago
Great service, fair price. Got me in and out for Oil change. They've pulled nails out of my tire on a Saturday at noon and other services that most centers wouldn't take time to do.
Markeith Ragland
6 years ago
Highly dissatisfied with my first time service with this place. Went to get a oil change and unfortunately they didn t screw the bolts back for my dust cover which is connected to my grill on the front lower end of my car & my dust cover, so i had to find out the hard way by driving down the highway and listen to my dust cover dragging the road. Call the person in charge to get it fixed and address to them on fixing it yea they fixed the dust cover but pulled my whole grill off. NEVER GOING BACK & DONT RECOMMEND THEIR CAR SERVICE VERY UNPROFESSIONAL. IF YOU CANT KEEP MY VEHICLE IN THE SAME CONDITION AFTER SERVICE LOSE MY INTEREST REAL QUICK. I Recommend the Toyota place for service for all Toyota owners
Tia Dixon
4 years ago
My mother brought her car here for her air pressure to be checked in her tires because it kept going low and to repair her brakes. Brakes was repaired no problems as of yet. But her tires was not properly checked the service guy didn t see if it had anything in the tire they only checked the air pressure and took air out of the tire cause they said it was too much air in the tire and it will do this cause of the cold weather (I didn t know 60 degree weather was cold) and it looked fine. Key asking what do you mean by this same answerDid Not check all of the tires just looked at it and said it was fine 3 days later she on the side of the road at 5 am with a flat tire took it to another service shop where they actually took all four tires off and checked them the service tech told my mother she needed new tires thread was gone. Will not have my mother go back to EZ Car Care anymore!!!! Poor service and unprofessional team.
Teresa pruitt
3 years ago
Oil changed there three weeks ago, keep smelling burning oil after driving the car, and guess what they didn t put the oil cap on after they filled it up.Sloppy service. And now there is oil on the drive but mainly splattered all under the hood. I do not recommend this place.
Andre Chiasson
5 years ago
I do not recomend this place unless you dont need your car !! I went for a simple oil change and they cross threaded a bolt that holds the splash pan on causing the corner yo break off and left my oil filter loose so i smelled oil burning so i took it to anotjer place for my next oil change and they showed me the loose filter and the bottom of my car soaked in oil !! After callimg the owner she promised to call me back and instead she had someone else call me back and all he said was she wanted me to tell you shes sorry ? Thats the resolve ????? And i have an appointment at kia as the cars still under warranty so i wanted them to look at my car for this oil leak !! Surely had i not went to get my oil changed at a reputable garage i never would have known this and inevitably my warranty would have been voided due to faulty repair work performed by EZ CAR CARE !!! BUT THEY ARE SORRY SO ???? NEVER GO THERE !!! BEWARE !!
Wighty Groove
2 years ago
Well today was the worst day at EZ Car Care for me... I got there around 11:15 for a "OIL CHANGE " and they didn't even touch my car until 12:30 after I said something to the lady at the front desk... Ima give them one more try on my next oil change if I get the same I got today ima find another spot sorru...
Anthony McKinnon
3 years ago
DONT DO IT!!Plugged tire and charged me $25.Needed a headlight put in on a 08 tahoe, they stated it would cost $45 for a 5 minute job
Michael Smith
3 years ago
The folks there were very honest and didn't lie to me,or try to take advantage of me ,and took care of my automotive needs in a fair and professional manner.
Amanda
a year ago
I only take my vehicle to EZ CAR CARE. They are very professional, fast, and give wonderful service.
jamey owens
a year ago
I called to get quote. Individual that answered phone accused me of calling earlier for another job. Refused to give quote over phone. I would never recommend this place. Phone service was terrible, can only imagine service.