Riverside Ford Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  tychell wallace
a week ago
Very nice and helpful service staff.

  Al
a year ago
Bill and Jake over at the service center were outstanding. Came in for a nail that I found in my EcoSport tire and even though the tire couldn't be repaired they prioritized getting my new tires mounted quickly at a very good price. Will be coming back for all of my service needs in the future.Service: TiresService: Tires

  Sammy Guthrie
a year ago
The service department really showed Christmas spirit!! Headed out of town from Morehead ~ and tire pressure lights came on~~ stopped in to Riverside~~ Jake was super cool and said no problem! Cody had my tires perfect in 5 min! Merry Christmas guys! Thanks you are awesome!Service: TiresService: Tires

  Tamera Roberts
2 years ago
I am very grateful for Bill, Richard and the service crew of Riverside. Bill especially went above and beyond in a challenging situation with covid shutdowns and delivering of Ford parts is non existent. I literally called every day to every other day checking on the status of my car part. Bill didn't give up. He was positive, supportive, compassionate and patient with me. Four weeks is a long time to go without a car. Though it was challenging for me to say the least. Bill and Richard were informative and on the status of possible parts. My confidence in a car dealer has increased 100%. I'm grateful to know that there are good service departments out there. Riverside service not only has my business but I will refer everyone I know to them. Honest customer service is extremely important to me. I don't just refer anyone.

  Cory Johnson
a year ago
If you need anything go see these folks. They are awesome. Fixed whatever I have needed done on my truck with no hesitation.

  Kendal Hinton
2 years ago
I haven't had a bad experience there yet, not at all. Thanks hopefully Lord willing I can afford to keep coming.

  Amaury Negron
a year ago
Experience with Service department was top notch. Thanks Jake and Richard.Service: Vehicle safety inspectionService: Vehicle safety inspection

  Eddie Arbegast
3 years ago
The service department is run professionally and the prices are within reason they took me in and took care of me and had me out in a speed manner

  Francis Mapili
8 months ago
Great service. Awesome to deal with.

  Bob Price
2 years ago
Richard took great care of my truck. ...friendly place to do business

  Kerry McGaughey (Kerry)
a year ago
Corey, Bill & Richard do a great job!

  Pamela Vogel
a year ago
Reasonable wait time and great customer service!

  Tommie Hopkins
5 years ago
I take my car in for service I enjoy the service I get there

  james tull
3 years ago
They're doing a great job.

  Willie Rose
2 years ago
Outstanding Service Department and associated personnel!!

  shontel acklin
a year ago
GreatServices: Tire rotations, Auto maintenanceServices: Tire rotations, Auto maintenance