Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Julia Koloski
2 years ago
More than happy customer: I had the BEST experience here. I got a flat tire due to a bent my rim on my 2013 VW Jetta, had to get it towed to a dealership to get the locking lug nut removed and get the spare installed. After getting my car back, Alan (the owner) was able to order me the rim and tires and install them for HALF the price the dealership quoted me. Alan was so friendly, professional, and did amazing work for more than a fair price. I recommend him for any work you need done with hard to find VW part replacements. THANK YOU ALAN, I will be back!Services: Tires, General repairs & maintenance
Peter
7 months ago
Absolutely THE best for any VW owner. Fair prices, great service, and he definitely knows what he s doing! Will continue to be a loyal customer as long as I have my carServices: Air & cabin filter replacement, General repairs & maintenance, Auto A/C recharge, Auto engine diagnostic, Tire rotations, Vehicle Inspection, Brakes, Auto emissions testing, Vehicle safety inspection, Auto maintenance, Oil changeServices: Air & cabin filter replacement, General repairs & maintenance, Auto A/C recharge, Auto engine diagnostic, Tire rotations, Vehicle Inspection, Brakes, Auto emissions testing, Vehicle safety inspection, Auto maintenance, Oil change
Troy Hensley
3 years ago
I would recommend this place to any Volkswagen owner in the Triad. Throw the dealerships out the window. Alan is a very friendly guy and goes above and beyond with his work. He s also very knowledgeable, honest about what he can do and what needs to be done, and is great at keeping you in the loop with your vehicle. I went in after I discovered a wet spot on the ground under my car (VW CC), and when I arrived, Alan came outside with me, popped the hood, and quickly identified a few places the leak was potentially coming from. He was very keen to give me an idea of what he d be working on. Very open and honest. Bear in mind, I had contacted about 5 other shops before this, and none were willing to work on my CC. He explained to me the problems he discovered after looking it over, and got me out at a very fair price for the work he had to do. He also came in on a Saturday to get it finished before I needed it to go to work the next week (sorry to cut your weekend short)! I took it in on a Thursday, and it needed a fair bit of work since the previous owner had neglected it, but the wait was totally worth it! If you have a Volkswagen and are in the area, don t bother going anywhere else. Alan is the guy you want. Der Wagen Haus has my business from now on!Edit: At the time of writing this (3/20/2021), his schedule is pretty full, but if you can work with him, and you can work it out with your own life, I promise it ll be worth it.Services: General repairs & maintenance, Oil change
Joshua Hutchinson
2 years ago
Exceptional. Trusted. Top tier service. Remarkable care. These are just but a few of the many positive descriptors that I could use to describe Der Wagen Haus. I recently had some major engine troubles with my 16 Tiguan and was trepidatious about the repair process but Alan explained everything plainly and gave the utmost care to my vehicle. For the first time in my life, I felt comfortable with leaving my car with a mechanic and knew that I was being given a fair opinion without any unnecessary repairs being pushed. DWH, you have gained a lifetime client and I will be using your services exclusively going forward! I highly recommend utilizing their services for your car needs.Services: General repairs & maintenance, Auto engine diagnostic, Engine repair, Oil change
Erin Morrison
8 years ago
The front desk staff and mechanics are all competent and friendly. I've taken my car other places where the mechanics tell me I need to fix things that aren't really wrong but they never do that at Der Wagen Haus. Every time I've taken my car here (small problems, oil change, inspection) they are able to take care of everything really quickly. Great customer service and reliable-- Definitely would recommend them!!
Mike Browne
3 years ago
Expert service for German and all cars. Very fair prices and gives me confidence everything is done right. Alan took the time to take me through what he did and why, show me the repairs, and then even show me the old parts. Also walked me through what will need to be addressed in the future but also why it can wait. Car is running like a top thanks to him!
Adam Kenny
5 years ago
I was referred to Der Wagen Haus by one of my clients and have taken my vehicle to Allen a few times. I have had to have a couple pretty major repairs which I am sure would have been much more expensive at the dealership. They are competent and honest which is hard to find in a repair shop. Their communication is always very good. Do not hesitate to call Der Wagen Haus!
Matthew McKenzie
4 years ago
The best VW Mechanic in the Triad. Very reasonable prices for all the services that I have had done here compared the the dealership. I have a 2015 Passat TDI and have always had same day service for all of my regular scheduled maintenance. This shop is a pleasure to work with.
Jonathan Dantzler
4 years ago
I do most of my work on my 2007 GTI myself, but when I need an expert, Der Wagen Haus is the only place I trust. They have very deep knowledge of German cars and all their weird quirks. DWH has done exceptional work on my car multiple times for a fair price. If you own a VW in Greensboro, your car should be serviced here.
Heather Platz
5 years ago
Honest, efficient and fair. I took my 2003 Passat here and I ll never go anywhere else. Going on 6 months after the repair and timing belt, radiator, thermostat all working great. Thanks!
Larry Pierce
2 years ago
The owner was very disinterested in helping me on several occasions. He had an attitude when asked for a simple quote. A completely unpleasant experience on two different occasions. I would not recommend this shop to a diverse crowd if you understand the implication.
Tamara Jones
5 years ago
Scammed me out of thousands in 2017 with my Jetta. Took advantage of a young college student. Never recommend this place again. Went in for one repair, one month later another major repair had to be done because they damaged something else purposely. Took my car to a different mechanic and he told me the last peeople who worked on the car trashed it even after i had major repair work done & paid MAJOR MONEY.
Mingyan Li
2 years ago
Nice owner, I did my car inspection there last year and just did my oil change there. The owner was willing to help when I asked about different questions about my car.
Dammika KD
4 years ago
Excellent service, He is the best mechanics in Greensboro, very humble man I have ever seen. He try to give his best works for every customer. Thank you.
Richard Spivey
2 years ago
Very knowledgeable on Volkswagen and Audi. Allen was extremely helpful and friendly. A great place for your German car
Destin Ballard
2 years ago
Having a VW has been a very expensive thing to own for repairs but here I get very good pricing for phenomenal workServices: General repairs & maintenance, Wheel alignment, A/C installation & repair, Oil changeServices: General repairs & maintenance, Wheel alignment, A/C installation & repair, Oil change
Rica Boo
a year ago
Slow but great service he s a one man band better prices than vw dealership
grayson jolley
5 years ago
The lady upfront was nice and considerate and the mechanic manages to work squeeze me in for a standard inspection. Quick and fast and easy to work with
Adam Williams
2 years ago
I have been here several times for state inspection and have always received excellent service
Joshua Morton
4 years ago
Best shop in Greensboro. If you need an honest, fair mechanic... This is your shop
David Evans
3 years ago
Alan is very meticulous with his work, and I believe gives great value for the money.
Harry Lucas
6 years ago
Great service! They actually call u when your car is ready!
Denean Ward-Jeffries
3 years ago
I have been a faithful customer for over 25 years and I have never been disappointed!!
Lily Phillips
4 years ago
Excellent establishment. Very accommodating. Prompt service.
Donald G. Holmes
2 years ago
Good service and fair prices.
Dave Smith
6 years ago
Good honest mechanic, hard to find now days.
Joseph DiBacco
5 years ago
Excellence for over 10 years plus.
Sandra Dishman
6 years ago
Honest, polite, efficient, low cost.
Les
6 years ago
Only place I'll take my car to