BMW of Greensboro Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Michelle Befort
10 months ago
I had the best experience while at this dealership. The employees are extremely polite & very professional. Customers are treated very well. There was a safety recall for my car. I also received a list of repairs that my car needs. When my car was ready, an employee came to get me, he walked me to my car & opened the door for me and closed it. What a gentleman he was. Thanks again BMW of Greensboro.

  Anthony Funderburk
2 months ago
Andrew has been a great help today hopefully my mother's dream car will be fixed soon

  James Dick
5 months ago
The service was great and fast. Service guy was very polite and helpful. He did a wonderful job!

  Paul Garst
11 months ago
BMW Z4. In for pcv replacement. Also new Continental tires, alignment.Service writer Tyrone exceptional. Requested a ride home. When no driver was available, Tyrone took his lunch break to drive me home!83, walk with a cane! What an outstanding person you have!Reward him!!Services: Wheel alignment, Auto maintenance, Battery

  Bianca Graves
8 months ago
Had an appointment but running behind which is understandable. It can happen. Andrew worked with me and made sure that I was comfortable as I went through the process of having my car serviced.

  Chris Arena
a year ago
After waiting nearly 9 hours for a repair that I was quoted 4 hours when I dropped off at 8am, I was hit with a surprise $150 diagnostic fee at pickup. When I told Tyrone that this fee wasn't communicated to me in the morning or I wouldn't have had them quote me on the other work, his response was to ask if I was "questioning his integrity".He continued to escalate the situation and ask me inappropriate questions in response to my clear statement that this fee was never communicated to me. "What do you do for a living? How much do you charge?" How is that any of your business or have anything to do with this?Then he asked if I wanted his tech to not get paid. I said of course not, I just don't want to pay this surprise fee I never agreed to. I asked him to meet me halfway and at least discount it 50% but he refused that too. It was now past 6pm and I was frustrated, angry and just wanted to leave, so I paid.This was the single worst customer experience of my life. I will never bring my car here again and recommend the same to anyone else reading this.Service: Body & Trim

  Jay W
a year ago
I had a mysterious issue with my car that even a BMW expert at another dealership couldn t solve. I took my car to Crown BMW and they figured out what it was! They thoroughly reviewed the cost to repair and I thought the pricing was very fair. I will always choose this dealership for my maintenance needs.

  A A
6 months ago
Sent title after 40 days of purchasing car. No follow up. Very poor service.

  Gwendolyn Johnson
10 months ago
Good service. Tyrone W is my go-to guy and he always makes me feel comfortable with my service.

  Joyce Hand
7 months ago
Not sure yet. Under new owners.Not happy with them years ago. Maybe they are better. I hope so.

  Garrett Hintz
3 years ago
I recently bought a used 2013 Bmw, had a battery and air leak issue. Went in and saw Jamil to get everything looked at and fixed, he was very professional as well as making sure everything could be done based on my time constraint. After finding the issue Jamil came out to show me exactly what was wrong (never had a service tech at other dealerships do this before) I was not expecting this but was pleased to know what I was paying for instead of just seeing the bill and trusting the issues were there. Would recommend going in to see Jamil for any Bmw issues, he ll take care of you without any hassleServices: General repairs & maintenance, Engine repair

  Robert Harris
2 months ago
Go see Mike Green. He's my guy.

  Marcus Lewis
a year ago
My car has now been in service for NOW more than a week and still waiting. Not sure when I will get it back after I have approved their sent repair bill.

  Lidia Starr
2 years ago
Great experience with this BMW service center. Tyron was professional and polite and my car was ready just in time. Highly recommend!

  Tom Byrne
7 months ago
Ed and Brian always do a great job for me.

  C L Moncrief Sr
6 months ago
The Service Department is wonderful with excellent treatment.

  Thomas Redfield
2 years ago
Will never go back. Second bad experience at BMW when my car was serviced at two different locations. Would not recommend to anyone. Overpriced for low quality work

  Mamdouh Almalki
2 years ago
I bought my car from them in Christmas and I didn t get My license plate and title until now!!!!!!!the date today is 19th of March.They don't have good after sales services

  christina malachi
2 years ago
Great customer service,gave me a ride back home and picked me up to get my car

  Jo Ann Edwards
8 months ago
My ride was short but the driver was friendly

  sourabh dutta
a year ago
Friendly staff, good quality work.

  jimmy harlee
3 years ago
Cha ching

  John Burgess
a year ago
Great service