Quality Auto Service, Inc
4.7 (49)
5533 NC-42 West, Garner, NC 27529
(919) 771-2269
qualityautoservicerepair.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
drew Owens
7 months ago
Quality Auto Service has always treated me great. They are HONEST and TRUSTWORTHY. They have serviced many of my vehicles and I would not let anybody else touch them. Fair prices and unbeatable Service. Thank you Ben.Services: Transmission, Auto body & trim repair, Auto windshield repair, Air & cabin filter replacement, Exhaust, Tires, Auto battery replacement, Auto power window repair, Steering & suspension repair, Auto exhaust system repair, Auto glass repair, Auto water leak repair, Auto side window replacement, General repairs & maintenance, Steering & suspension replacement, Auto A/C recharge, Electrical, Auto engine diagnostic, Auto engine tuning, Auto brake repair, Tire rotations, Auto rear window replacement, Engine repair, Transmission replacement, Side view mirror repair, Auto A/C replacement, Auto exhaust system replacement, Wheel alignment, Transmission repair, Brakes, Auto battery maintenance, Auto tire replacement, A/C installation & repair, Auto emissions testing, Air conditioning, Wiper blade installation, Auto maintenance, Auto brake replacement, Battery, Oil changeServices: Transmission, Auto body & trim repair, Auto windshield repair, Air & cabin filter replacement, Exhaust, Tires, Auto battery replacement, Auto power window repair, Steering & suspension repair, Auto exhaust system repair, Auto glass repair, Auto water leak repair, Auto side window replacement, General repairs & maintenance, Steering & suspension replacement, Auto A/C recharge, Electrical, Auto engine diagnostic, Auto engine tuning, Auto brake repair, Tire rotations, Auto rear window replacement, Engine repair, Transmission replacement, Side view mirror repair, Auto A/C replacement, Auto exhaust system replacement, Wheel alignment, Transmission repair, Brakes, Auto battery maintenance, Auto tire replacement, A/C installation & repair, Auto emissions testing, Air conditioning, Wiper blade installation, Auto maintenance, Auto brake replacement, Battery, Oil change
carmen cruz
9 months ago
While on our trip down to Myrtle beach (from Philadelphia) we went over some debris in the road and started losing air in our tire. I got off at the nearest exit and found this place. I pulled in, asked the gentleman at the front if he could help a lady with a flat tire and he said sure and got me in and out in 20mins. I had a full car so we all got out, walked to cvs up the street and back and the car was done! Kids thought it was like magic. We got the tire plugged for only $25. The gentlemen was actually so nice if I was a local I would definitely be back to see him. I wish I had gotten his name, but I was so stressed I didn t even ask. But he made a stressful situation painless. Thank you so much!
Tessa Nicole McMillan
a year ago
As a single female, finding trustworthy people to work on your car can be a challenge. I read the reviews about Quality Auto Service and decided to give them a try based on another single female who had a great experience. I'm so happy that I did! They listened when I called them and they actually worked hard to fit me in the same day because my car had broken down and I was without a car. I had the car towed there and they looked at it right away. They called to tell me the problem with the car. Turns out it was my alternator, which I had suspected. I asked them to please fix it. They got the part in right away and had it fixed and back to me the same day before they closed! My car is running now and I cannot express enough how much I appreciate these people for being so amazing and helpful! Definitely would recommend this business! Five stars for sure!Services: Electrical repair, Electrical
adamog45
3 years ago
Richie and Dave,Thank you both Very Much for your Excellent Service and Repairs today. It means a lot to me that you understood my needs as an essential contractor and with owning only my truck, it is my lively hood. Without it I am done. You guys are Awesome and it is my Pleasure to have met you both and to thank you again for an outstanding job today. I certainly did Not expect for you to do the repairs immediately. As a self employed contractor for many years, I understand what you do each and every day as far as running your business properly. Service is Key in any business and I am your New Customer for life,And I am spreading the word to all. seriously.Thank you both Again,
Heather Martin
2 years ago
I am from another state, but visit this area often. As a single female, finding trustworthy people to work on your car is risky. A friend recommended this place to me while I was in town. Richie and his crew treated me fairly and were very kind. I have traveled twice now for their service and intend to keep coming back!! And my car is driving great, haha!! Services: General repairs & maintenance, Brakes, Oil change
shelby carroll
a year ago
I had a headlight restoration done on my car this past week and I cant say enough great things about QAS. Before now I was struggling to see at night but now I feel like I can finally see more than two feet ahead of me! Richie was very kind and helpful and I know that I will definitely be back for all my car needs!
Brian Roach
3 years ago
Quality Auto Service is great. They are honest and don't try to sell you on repairs that aren't necessarily needed. They also update you as needed. I trust them completely. Oh yeah, and most importantly, they are knowledgeable and do great work. I highly recommend them to anyone who needs work done on their vehicles.
Zonise Marshall
3 years ago
We were traveling thru NC trailering our motorcycle IN A DRIVING RAIN. When we stopped for fuel in Garner NC we noticed the bearing had separated from the hub on the trailer! We asked a local where we might get it fixed and he recommended Quality Auto Service which luckily was close. When we pulled up the owner Richie Kibler dropped everything he was doing to help us. He suggested where we could buy the parts locally so he could repair it the same day. The repair was made quickly and the cost was extremely reasonable. We could not have asked for more friendly, professional service. Thank you so much Richie!
James K
4 years ago
We have been going to Quality Auto for well over 10 years now. First and foremost, they are very honest and will never try to sell you on something you don't need! Richie and David are top tier mechanics and get your work done when they say they will. These basic things are difficult to come by these days. What more can you ask for? 5 stars across the board !!
onefast96svt
7 years ago
David and Rich are good people and true honest business men. They do great work no matter the issue. My father in laws company uses them and they treat me the same way even though I have 1 truck compared to a big company!
Daniel Jarrup
10 years ago
As a high end appliance sales representative at Garner TV & Appliance, its important that I refer my clients to the best in the business. If you want professional results and quality work, I highly recommend Ritchie and David!If you want to actually "Trust" someone, you can start with these guys, they have always been honest and fair with me. They explain the problems, recommend solutions and perform their work as true professionals.
Debbie Palmer
4 years ago
My 19 yrs old daughter needed alot of work done on her car before she went back to work. Not only was the price amazing but he also had us in and out within a day. Amazing customer service ; I would highly recommend. I have found my new mechanic ^.^
Mike Keen
5 years ago
Dave and Richie are very knowledgeable and most importantly, easy to deal with. I have had only good experiences with them. They are honest and reliable, which is hard to find these days. I have recommended them to several people and have heard positive feedback as well.
Laurel Streng
9 years ago
Excellent service, know their stuff, honest guys and true professionals. These guys are great.David diagnosed and fixed my car in no time.A friend referred me to Quality Auto and I absolutely recommend them.
Tom Bailey
6 years ago
I am very pleased with the service I received from David. He is personal, caring, response and trustworthy.He saved me 45 percent from a quote given by another highly respected service company.Thanks to David for getting me back on the road so quickly. My hat is off to you.Tom
Dr. Michelle Elliott
2 years ago
What a little gem tucked in the Peddler s Village! They did a great job fixing my car in no time. If you re looking for fast, friendly, and professional service, this is the place to go. I ll definitely be back.Service: General repairs & maintenanceService: General repairs & maintenance
Rick Cortopassi
3 years ago
Quality Auto Service has worked on my vehicles for several years now and it has been such a blessing to do business with them. Fair, honest and professional, i highly recommend them to anyone looking for someone to work on their vehicles!Services: Transmission, Electrical repair, General repairs & maintenance, Engine repair, Brakes, Air conditioningServices: Transmission, Electrical repair, General repairs & maintenance, Engine repair, Brakes, Air conditioning
Michelle H
6 years ago
My friends, family and I have been going to Quality Auto Service for a few years and they have been nothing but professional and honest. They don't recommend services that aren't required, they don't overcharge, and the quality/honesty is of the highest importance. Found them after another shop started overcharging and creating new things to fix.
Scott Haddock
5 months ago
Always trustworthy and prompt. That's why they're always so busy!!
Amber Surles
3 years ago
Very nice and honest. Walked in unclear about check engine error message. Guy that assisted me took the time to look even though he said they were booked until Tuesday. Assisted me and reminded me that it is very important to keep oil change up to date. Paying more attention to it of today !! Thank you sirService: Oil changeService: Oil change
Laura White
5 years ago
Most amazing service from Ritchie when we made an emergency stop at Quality. He stopped what he was doing, put his computer/sensor on our car, and sent us on our way. Can't say enough good things.
Alissa Owens
3 years ago
Called to have some work done on my truck. Scheduled a work date and the truck was in and out on time and the work was exactly what we spoke about. Ben was more than pleasant to deal with and took the time to speak with me about everything. They will be the only shoo that works on my vehicles.
Sean Burke
6 years ago
Honest shop...brought my car in for brakes as I thought I heard some noise. They called me and told me I didn't need new pads. They honestly could have just replaced and done the work and I never would have known. Being relatively new to the area they just earned my trust and business going forward. Thank you
Kyle Perrin
4 years ago
Called in and spoke with David. Had brakes and rotors replaced the same day. Quick turnaround. David was very personable. Will use them again in the future.
Sabrina S
3 years ago
These guys were great. Straightforward, honest and did not try to upcharge me. They did what they said they would do and more. I would recommend this repair shop to anyone looking for a local business to support.
Steve Csermak Jr.
3 years ago
I am a mechanic, no longer working in the industry. I only bring my vehicles to get serviced when I don't have the tools to do do. With that said, the owner was nice, knowledgeable and honest.
Liberty
a year ago
Thank you for helping us with our GMC! We unfortunately bought a lemon and they helped us out diagnosing our failed engine!
Marijo Thompson
6 years ago
I can't say how terrific these guys are. Honest which is everything in car repair. Reasonable price. I will not take my car anywhere else!
Michelle Deyo
5 years ago
Great place to get your vehicle repaired. Dave and Rich are professional and have looked out for all of my vehicles for years.
Rob M
5 years ago
These guys are the best mechanics that I have ever been to, NO ONE works on my vehicles except David and Richie!!