Worley Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Travis Burleson
2 months ago
I recommend this shop for all your automotive needs. Full service shop. A+ DJ is an amazing soul. That truly cares about you and not just emptying your pocket. Hard to find family and church values in a business anymore. And glad I found Worley Automotoive

  smythe wilkie
10 months ago
This is the best and most reliable repair shop I have ever found. It is family-owned and operated from the front desk to the shop. I love the work ethic and superb mechanical knowledge Dennis Sr has instilled in his children and employees. Though I have since moved, I travel across town to continue having my cars serviced there. I have highly recommended them to extended family and friends to rave reviews from them all. Be prepared to probably be greeted by name on your second of hopefully many visits as the years pass.Services: Transmission, Electrical repair, Tires, Auto battery replacement, Auto water leak repair, General repairs & maintenance, Engine repair, Vehicle Inspection, Wheel alignment, Brakes, Auto tire replacement, Auto emissions testing, Vehicle safety inspection, Oil change

  Stan
7 months ago
I took my 07 GMC Yukon to Worleys for lifter replacement which requires the cylinder heads to be removed. The book says about 12 hours labor. There were also parts that are recommended replacement such as head bolts which I supplied ALL the parts. The head bolts were not replaced. Also a water pump was replaced and leaked before I drove the truck twenty miles. After a 125$ tow truck bill back to the shop...they stated I gave them a defective water pump saying the weep hole was leaking. This particular pump does not have a weep hole.I discovered a stripped water pump bolt as the problem. Yes it can happen I understand. But as a mechanic by trade for over 40 years I would have never released a vehicle without first insuring the work was correct by doing a test drive and being honest with my customers. A transmission service and engine oil change was suppose to be done..Parts and oil was also supplied...these oil changes were not done. All the supplied parts that were not installed nor they returned to me. Also they broke a tire pressure sensor while changing tires that I was billed for. Actually..I couldnt tell you what I was charged for...I never received an actual bill. I paid 2800$ for some shade tree work and ended up doing some of the work myself...which I should have done in the first place! Sorry guys you wont get another dime from me.

  Mark Weizel
2 weeks ago
Very good and very reasonable at what they do

  Astro Biss
a year ago
HORRIBLE guy, he's a thief and a will take all your money and give you your car back worse then it already was. He lies about everything and you would be better off repairing it yourself in your backyard with a peice of fried chicken and a rake and it would come out better than what he would do. If I could give him a worse rating I would.Services: Transmission, Engine repair, Auto body & trim replacement

  Andre Sanislo
2 years ago
Had a little tire problem from a screw that got lodged in the tire while travelling and was referred to this shop. Brought it up and these guys dropped everything and handled it in 5 minutes. Everyone very friendly and helpful. Good to see a place where service is top notch like that! I appreciate you all for the help!

  groucho marx
4 years ago
Best mechanics around for the best price. Ask for DJ to work on your stuff but really everyone there is just great. Extremely thorough and pays close attention to the little things and makes sure every detail you tell him is addressed and taken care of. He usually will give the courtesy of figuring out exactly what the problem/issues are and then calling the customer to explain said problems and make sure everyone has an understanding before the repair takes place. We all hate it when our cars gives us trouble but it's nice to know we have someone we can trust when it comes to fixing em. Thanks to all the friendly staff there.

  Evan Church
2 years ago
Dennis found the power steering leak in my car, did the repair for a good price, and got the car running great again. He even offered me a ride home while I waited. I would highly recommend their services.

  M L
5 years ago
Seems like only the angry people make reviews these days. I have been using Worley for the past couple years and have had NONE of the problems you see in negative reviews. I am not the best customer for these guys either. I stop in randomly and ask them to finish half the work I did myself, or for simple things like a stripped o2 sensor or alignment on tie rods I installed (I'm a DIY'er) Sometimes its hit or miss without an appointment but they have always treated me great and scheduled me a few days out when they don't have the time. I really appreciate these guys and they have never ripped me off or messed up a job. They are always busy and they seem to accommodate unpaying customers as half their lot is filled with vehicles. They could claim the titles on those cars in 30 days but they don't. These are local guys helping local people and they wouldn't be jam packed with jobs if they were criminals. Think about it. I will continue to take my vehicles here as long as DJ can put up with being overworked. Thanks guys!

  jesse proctor
7 years ago
Untrustworthy and did a poor job. First they told me my muffler was fine. I found out a week later that it was ripped to shreds and needed to be replaced when I went to a different mechanic. They failed to reconnect my fuel injection line and my car would only go 30 miles per hour until I finally forced them to take it back and fix it. That took a lot of arguing and they tried to throw in a fake charge for a part that I didn't need. They "fixed" my window and charged me an arm and a leg for it and then when it broke again a month later, said they would have to charge me 90 dollars for a part that I found out later I didn't need. My neighbor took his truck their and when his truck broke again and he took it to a different mechanic, he was told that the electrical work could have made his truck catch on fire. These people are shady, thieving, liars. Truly the worst experience I've ever had with a mechanic. They should be sued.

  Jason Hand
4 years ago
Over $1600 worth of work that was supposed to be done, including ball joints and a water pump. Also said the track bar was bad and universal joints were bad. After truck was "finished", it still had the same problems. Had another mechanic look at it and he said that none of the work that was paid for had been done. Still had the original track bar and water pump. One of the ball joints was actually welded! Don't get scammed by this shop!

  Yukon Biker
6 years ago
We had our Tahoe towed to Worley's by Triple AAA for a blown heater core hose. The service provided as definitely 5 star and above. The hose was repaired quickly and at very fair price. I moved here from Eastern North Carolina and I would not hesitate to go back to this location.

  Janet Greene-Woodard
3 weeks ago
Love DJ and his wife

  Lewis Woody
8 years ago
I have three vehicles, a 1997 Ford F350 Dump truck, a 2003 Ford Expedition and a 2005 Ford 500. Worley Automotive on Cane Creek road have been maintaining my vehicles for three years. Each and every service has been spot on, from brakes, air conditioning, misc electrical, tires, servicing, including transmission and many other types of repairs. I recently decided not to upgrade the Expedition due to how well it is running after Worley's gave it a going over. I also took my son's 1999 Toyota truck to them to 'bring up to standard' before he traveled across country with his wife. They made it like a new truck. They replace the rear springs, serviced including the transmission, repaired the AC, and a bunch of smaller things. My son and his wife traveled the southern route to California then up the West coast to Seattle without a single mechanical issue with his old truck. I will not let anyone else work on my vehicles. Highly suggest you take the negative comments posted here with a grain of salt or maybe a couple of grains. Worley Automotive on Cane Creek Road, Fletcher, NC has my business and recommendation. Regards.

  Natalie Engle
6 years ago
A month ago today Worley told me it would take 3 days to fix my transmission. I'm still waiting for it to be fixed. Every time I call, they tell me they will call back and never do. Like I said I was originally told 3 days, then a week, and then it just became "We'll call you when it's ready." That was 2 weeks ago. This is my only car and everyday for a month now I have had to walk 8.5 miles to work and 8.5 home. I had to miss my vacation because my car wasn't done. I just want answers. They refuse to tell me what's taking so long every time I call. If I had another car to drive there and speak with them face to face I would, but my only mode of transportation is still in their posession. So frustrating. DO NOT give them your business. I can assure you I never will again.*Update: It's been another 3 weeks and I still don't have my car back from them. They have told me "it will be done tomorrow" SIXTEEEN times now and every time I've stopped by to get it, it's still not done. It hasn't moved from the spot it's in and my window has been down for weeks. They have had my car for a total of 7 weeks now for a job I was originally told would take 3 days. Seems extremely sketchy and shady.**Update: it has now been 9 weeks. Still not done. Still being told "tomorrow" every time i ask when it will be done. This is ridiculous.

  Alex Newman
5 years ago
If I could give them negative stars I would. I took my car in to simply replace the tires and repair some minor damage. The mechanic took my car for a test drive THIRTY MINUTES from the shop. Kyle Ledford (a mechanic who works there) then CRASHED my car (he was deemed at fault) and it was totaled. Then the owner and professional con man, Dennis Worley, refused to hand over his insurance information even when my insurance company sent him multiple letters and attempted litigation. He took absolutely no responsibility even though money is no issue to him as he just spend over $100,000 on home renovations. On top of this he and Kyle attempted to lie to me about what happened saying Kyle wasn t at fault. The police report proved him wrong and identified that Kyle had completely ignored a yield sign and plowed into merging traffic. I am not the only one he has wronged. He basically screws people over for a living. DO NOT GO HERE. I don t even think he s legally allowed to call his shop a business... Oh and PS. the reason Dennis Worley is so callous about robbing people blind is because he has been friends with the Buncombe county sheriff for years and has him wrapped around his little sociopathic finger.

  Nick Sellers
a year ago
I had tires and an alignment done on my hot rod I love driving it more now than ever before . Dj and his wife are the best !

  John Calhoun
2 years ago
This is one awesome family owned shop! Excellent work, very fair prices. It's one of those places you could send your grandparents to and know they're in good hands.

  Brian Weatherley
9 years ago
Took my car to them because it was running hot. I could not hear the fan running and told them I think the fan is the problem. They assured me that no, the fan was fine and I had to replace the water pump. So they did that, charged me. I took it home and less than a week later, the car overheated, steam spewing from the front, rusted water dripping out. Towed it back to them, and they said the fan needed a sensor replacing. Another charge. Assured me my water pump was bad and they could show it to me (as if I could verify what they showed me came from my car). They kept it all day to replace the sensor. I called several times and he said he would call me back. I took off from work and told them I needed the car in the morning. He said he would get it done early and get me to work. So about 15 min before I needed to be at work, it was ready. I got in the car to rush to work, but before I left their lot, I noticed the service engine light was on. It was not on before I left it. He looked at it right quick and said it needed another sensor and to bring it back the next day. I drove around that day and also noticed the thermostat was not working (they had replaced that with the pump supposedly). He said that some "module" was bad and that was gonna run me another $400. I told him I would not pay for it, because this module was fine when I left it at his shop. He got angry with me, but then told me to bring it in on Saturday. I did that, but the place was closed, nobody was around. I am still trying to get the module replaced but they keep putting me off. Once I can get this rectified, I will not be returning to this shop.EDIT:For the past month I have been trying to get him to to fix his shoddy work. After the July 4th weekend when he told me to come in but then didn't show up, Dennis has been avoiding me, and putting me off every time I called. Yesterday, July 19th, he told me to call him the next day, Sunday, after church at 1pm and he would come in to the shop and do the work personally. I started calling at 1pm, and no surprise his phone is off and goes directly to voice mail. I left a VM at 1pm and again at 2pm. I have been calling every half hour, and his phone goes directly to voicemail. Well not actually, after I left the 2, now it says his voice mail box is full and just disconnects me. It looks like I am just going to have to take the car to another mechanic and then take Dennis to court for my costs. I cannot stress just how much I would advise you to NEVER take any business to this man. His work is shoddy and you cannot trust him at his word.

  sandy rosinski
9 months ago
Excellent service in a timely manner. Staff is very helpful and friendly. Repairs are *****!Services: Tires, General repairs & maintenanceServices: Tires, General repairs & maintenance

  Marina Yazell
4 years ago
Took my 1995 Honda in because it was leaking water they charged 225.00 to replace radiator hose!It was still leaking water,and my heater was not working properly it only came out on Defrost.brought it back at least 3 times! I had to keep putting water in then it overheated and destroyed the motor.I spoke with at least 7 people who told me their cars were destroyed after they brought it their. One said their car still sitting in the lot.Looks like a junkyard of poor peoples cars and trucks lost to them!They are crooks!

  Chip Feazell
3 months ago
Always professional friendly and reasonable!

  Edwin Bloodworth Jr.
5 years ago
I went in to have a tire plugged. I don t think they even made an effort. They didn t charge me but they didn t fix it either. Had to take it somewhere else later in the day. Weird. A1 in fletcher is where I would recommend going.

  Barbara Lundberg
4 years ago
Took my car there last November and paid $500 up front, now 10 months later and I STILL DON"Y HAVE MY CAR!!!!!! Deadlines have been promised, broken and they gave me bologna for months. I saw my car the other day, with the way it looks after being in their lot all of this time I don't want it back. I realize I have no other recourse but to start a law suit claim for money and value of the car. DO NOT TAKE YOUR CAR HERE E V E R!!!

  Christian Borja
a year ago
Fast customer service very friendly, pass my safety inspection. And was done like 123 go.

  Lori Reed
6 years ago
They drove my car used over a quarter tank of gas left it in 4-wheel drive and left breakfast rappers and the front seat and also had a dog in my car while they were four wheeling will never go there again I took it to have a sensor replaced nothing to do with 4 wheel drive no need for them to drive my car so much or leave it trashed ,

  Brenda Messer
10 years ago
I took my Jeep there to be worked on, not only did they fix the problem, they picked up my car and delivered it back to me. They were very professional and helpful. I would recommend them hightly!

  brandon bryson
8 years ago
NEVER take your car to Worley automotive, I took my car to them to fix the window and to put a ball joint on the front, they had my car for nearly two months, they put around 800 miles on my car and didn't fix a thing on the car. they lied over and over about how long it will take to fix it and then charged me for work that wasn't done. and they wont answer my phone calls. This is scam garage.

  Stanley Merten
a year ago
Great service with excellent prices! Fast service and honest work DJ and his wife are the best!Services: Air conditioning, Vehicle safety inspectionServices: Air conditioning, Vehicle safety inspection

  S Grooms
7 years ago
Looks very busy at glance but they had my car in and out fast. Runs good second visit inspection done in a snap. Very friendly too.