Dale's Auto Services

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jim Campbell
a week ago
Dale's stood behind their work. I'll certainly have them work on my cars again. :)I had an intermittent problem with the engine occasionally not cranking and sometimes misfiring. Dales' replaced the starter motor and sparkplugs. After almost 5 months the starter motor sounded loud and different. Dale's replaced the motor with a new on at NO CHARGE!!! I love companies that stand behind their work.

  madison mckenzie
a week ago
Had my car towed to this shop, and it was looked over and fixed, ready to go when they opened the next morning. Best experience I could have asked for. Thanks!!

  Laurie Baker
5 months ago
Dale's is THE best place in all of Hendersonville NC to get your vehicle repaired or inspected. Friendly, kind, knowledgeable folks. Don't take advantage of you at all and are reasonably priced. Never had an unpleasant experience with them yet. 90% of their customers are deeply loyal to them and for a reason, they're THAT enjoyable to work with. If they can't do something, they say so, and maybe have an a suggestion where to have it done. Just good, good people...

  Designer Window Fashions
2 months ago
Dale and his crew have been great! Thanks to the whole crew who worked hard to get me on my way. KUDOS. I can't thank you enough, Brenda N

  Steve Jarrell
3 months ago
Very professional and competent work, friendly customer service, work is performed when it's promised and their prices are very fair and reasonable. I've dealt with Dale's Auto Services for years and I couldn't be happier. Highly recommended!!!

  Elizabeth Wilson
3 months ago
Joe Villanueva was professional, knowledgeable, and didn t beat around the bush. The turnaround time was fast and the team was very efficient. I would highly recommend Dales Auto Services!

  Aimee Johnson
7 months ago
They have worked on all 3 of my cars, foreign and domestic. Dependable, honest and fair prices!

  Kristina Papke
4 months ago
DO NOT USE!!! THEY TAKE ADVANTAGE & OVERCHARGE! They prey on old women and younger aged women. They wanted over $2,000 to fix an oil leak for an elderly woman that s a friend of mine and after getting a second opinion the oil levels were not low and there wasn t a leak!! Please do yourself a favor, save money, & go elsewhere or at the very least get a second opinion!

  Tj jackson
6 months ago
Will never take out cars to dealerships again for maintenance. After being quoted $1500 in URGENT repairs, we took our truck to Dale's and that found nothing wrong! They could have easily agreed with All the repairs and had the extra business but couldn't in good faith do that. I've always been told to take your vehicles to someone you can trust.

  Sam Justus
3 months ago
Very professional, always upfront with any thing that you are having done. Have used them for many years. Dale,Doug and Joe do a wonderful job. Thanks so very much.

  Daniel Climenhaga
a month ago
Whata great place too have a vehicle serviced , finally found a really good shop too take my vehicle too Awesome mechanics and really good people too deal with .

  Sue Victor
6 months ago
Great pricing and services. Very efficient, knowledgeable, and through. We take both our cars to Dale s, and I would not take them anywhere else! Thank you!!Service: Oil changeService: Oil change

  Jeannie Honeycutt
a year ago
Dale and his team took such good care of me and my car needs. They got me and appointment quickly and gave my car the overhaul it needed. Efficient and reasonably priced. I will only be taking my car here. A big thanks to them for being the best! I highly recommend.

  J C
a year ago
I was a loyal customer to another auto service center nearby for many years until sketchy things began happening. A good friend recommended Dale's. So I took my car there and got nothing but quality in every aspect. The front desk folks were very welcoming, everyone there was friendly, they diagnosed my issues, told me what was going on BEFORE proceeding and then solved the problem. Their mechanics are all CERTIFIED, very well experienced and know what they're doing. And they didnt try to price gouge me either. With everything inflated, they arent. I highly recommend Dale's Auto Services!!

  Alberto Berrio
5 months ago
Great place to take your vehicles. We use Dale s Auto to service all AS Appliance Repair trucks.

  Royal Southerland
4 months ago
They are very experienced and helpful finding out what's wrong with your vehicle! Need something fixed on your vehicle see them!

  Bobby Mcpeters
4 months ago
My experience here is hard work making the best to make sure our customers get the best quality of work possible!

  Trev Hollifield
8 months ago
Was told give them a minute so I sat right outside and after they was thru with the customer I waited and made eye contact several time before I had to walk in and ask if they were ready. I guess it is a lot to signal or even for them to take a couple steps to make the next customer in line aware that they re next. I d go elsewhere just as I did

  Daniel Shirley
a year ago
Sunday night my car broke down on the side of the road. Monday morning it was towed here, taken in quickly, and the issue was fixed before lunch. Not only was it fixed quickly, but they explained to us what happened to the car, what was being replaced, and how they were going to fix the issue. They were friendly and even offered to drive us to lunch if the car wouldn't be fixed before then. Highly recommend Dales.Service: Brakes

  susan ward
a year ago
Dale's came recommended from a friend who had been going to them for 10 years. They are super nice, honest and trustworthy. We've taken two Subarus to them already just since the recommendation from our friend a couple of months ago. :)

  Linda Lamphier
4 months ago
They go above and beyond to make sure that your vehicle is safe on the road.

  Jackie McManus
a month ago
Always good service and Dough and Joe are extremely helpful

  Page Wright
a year ago
I called to see if I could bring my truck in on the first of September. They said bring it in on the seventh. Everyday they said they were about to get to it. End of story it s the 17th and they never looked at it. I went and picked it up. They could be honest about when they would get to it. Now the breaks are all the way out and I have took some else that would have looked instead now having to tow. I would advice not taking it to them unless you don t really care when you get it back because they surely don t like to be honest of get to them in a timely manner

  Matt Freisleben
a year ago
Our minivan stalled on the freeway back to Wisconsin. I found Dale's and they quickly identified the issue and made a temporary repair that got us safely back home. They were great and I was unbelievably appreciative they stopped their day to help me.

  Bryan Glover
4 years ago
I ve used Dale s twice very recently (somewhat new to the area and went on a recommendation). In both instances I was extremely happy with the way my repair was handled and with the quality of the work done. Both times I was pleasantly surprised by the communication, timeliness and friendliness of the shop and everyone involved in comparison with other shops I ve used in the past. At no point was I ever sold anything or pressured to make any purchases/repairs that weren t completely necessary (even though there would have been ample opportunity if they were so inclined). They addressed my issues professionally and communicated during the entire process and made sure I was comfortable with any repairs to be made before they were done. The best part is that the repairs were done right the first time and they had me driving away fast without having to worry about any issues. I will 100% use Dale s going forward and have no problem referring any of my friends and family over to those guys. Great work!

  STEVE JESPERSEN
2 years ago
I ve had 2 of my vehicles worked on at Dales .. I dealt with Joe .he was great.. . they did the repairs in a timely manner and they went above and beyond ,by replacing a second part on my Mustang , but kept the original quote amount .. I would highly recommend themService: General repairs & maintenanceService: General repairs & maintenance

  BritStyle Company
4 years ago
Over 1 year now with going to Dale s. Great Service with unmatched Professionalism. Kind and respectful staff. Honest mechanics are very rare. One my second vehicle going to Dale s. Very Dependable Place. Thank you Doug, Justin and Dale with all the right guys working there! Well done! Elle T.

  Brynn Pickett
2 years ago
I came all the way from Greer SC to get my brakes fixed here! I drove up and noticed about 13.6 billion cars in the parking lot and thought no WAY am I getting my brakes fixed today! But I went inside anyway and told them what was up and they asked for the keys and said they would see what they could do . I ll admit, I didn t have high hopes and I waited with my not-even-two-year-old daughter expecting them to say they could get to it in 4 hours after all these other folks, but I didn t have anywhere else to go without my car. Well I was pleasantly surprised when they came back and told me what it needed, what it would cost ($300 cheaper than what I had been quoted at NTB in SC), and said it would take an hour to an hour and a half, tops. I waited with my little girl and they came back in 40 minutes and said it was done! I didn t properly thank the thin young man with a fresh trendy haircut for recognizing my situation and getting me in on such short notice. It really meant a lot to me! So if any of the employees reads this and knows of a man who matches that description who remembers helping a young mom with a young daughter, please thank him for me as I didn t catch his name!Service: Brakes

  Casey Corbin
5 years ago
My boyfriend and his Father have been using Dale s for quite some time and have always had a good experience. If they weren t satisfied with the outcome the first go around they would bring the car back and in and figure it out timely and at a great price. I recently took my 4Runner there with some knocking noises that could have been put off on very expensive repairs but they simply redid the rear brakes and tightened control arms for a great price. Nice people, nice work!

  Buddy O
8 months ago
This was my first visit and the technician explained what he was going to do beforehand. The price was equal or lower than two or three other shops.