Thompson Small Engine Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ken We
5 years ago
I will never come here again. I waited for 20 minutes just to speak with someone about my lawnmower while they talked about who they knew & did not know. The lady said I will be with you in just minute. She went right back to talking about everything else except business. The customer service sure wasn't in this business that day. If I didn't have to give you 1 star. I would take that one back. You won't receive my business neither will I ever direct someone to this business.

  Derek McIntyre
a year ago
This was my first time visiting even though I have passed by many times. I usually pick up mower parts from other local places because it's convenient and I'm already in the store. I was having a hard time finding parts to a 1967 model Briggs & Stratton engine and tiller. I really needed a place where I could bring the old parts in and get someone to match them up. That's hard to do with on-line ordering. After multiple attempts trying to find parts on-line with "should be compatible with your engine" I decided to try Thompson's. They were able to get me everything I needed to rebuild this old tiller that had been sitting with rotten gas in the tank and carb for 20 years. These were OEM parts - not the junk knockoffs. They also had good quality mower blades which I also needed for a push mower. I usually expect small town shops to have a little higher price, but they were actually better priced than the big box stores on a lot of their parts. I am glad I stopped in. This will be on my list of go-to places in the future.

  Miguel Gonzalez-Hernandez
7 years ago
Mr. Thompson has worked on several machines for me over the years...chainsaws, push mowers, riding mowers...and I've even purchased a chainsaw from his shop when he offered me a deal i couldn't refuse. His work is excellent, and depending on the job, his turn around time is within a week (he's always got plenty of machines to work on.) Best of all he's easy on the pocket. If he realises the repair is something small like a missing pin or small wire come undone, he's more liable to charge you mere cents for the work done than try to price gouge you like other mechanics would. Much respect for Mr.Thompson, class act all the way.

  Mark Watson
4 years ago
I carried my mower there. The guy that dooes the work on them ask me what was wrong with it. I told him the blade PTO cuts on an off. He looked at it an said a wire was shorting out. That I needed a PTO wiring harness. So I ask the man an woman in the office to call me an let me know what they had to do to it an how much it would coast. They didn't call me They just fixed it an called me an said my mower was ready. I asked the man why didn't they call mme like I asked him to an he said they don't call they fix it then call you. So they charged me 116.00 to run a 6 inch long wire.an put 3 blades on it. If you ask the man to call you an let you know how much Its going to be to fix it they should call you. They don't have to worry about me going back

  David Dixon
5 years ago
Very good service will go the extra mile to help you will use them again thanks!

  Marty Pulley
3 years ago
Brought in a broke pull string and coil and was fixed Johnny on the spot. Excellent service and reasonable cost!

  Cynthia Alford
6 years ago
Professional, courteous environment. Service always timely with an explanations of repairs performed. Highly recommend.

  Larry Williams
5 years ago
Good service reliable repair William Thompson is the owner have bought several Snapper mowers over the years would recommend

  Hunter Norris
5 years ago
Great place with great employees. Does good work and was #1 Snapper dealer

  Isaiah Guyton
6 years ago
Friendly, courteous service and they have a good selection of parts andequipment on hand to sell..

  Natale Butler
4 years ago
They always have the part you need & if they dont they will the next day. If your lawnmower wont work they will fix it for you

  Jay Lampe
4 years ago
Great place ! Very helpful and knowlegable I staff ! Great service !

  Linda Transou
6 years ago
Friendly service at affordable prices. Clean and neat.

  Donald Strickland
5 years ago
Excellent service and parts and repair owner is friendly with public

  tom flowers
6 years ago
Friendly helpful service and good price

  Rebecca Barrineau
7 years ago
Very clean and customer service is outstanding!

  KIMBERLY MCKOY
4 years ago
Quick service,great work

  William Roberts
6 years ago
They do great work

  Larry Griffin
6 years ago
Fast and friendly service.

  Stanley banks
5 years ago
Always good service!

  Robert Cousin
3 years ago
Great customer service

  Sonya Elliott
3 years ago
Lost my chainsaw and replaced it with a spare

  Olen Parnell
6 years ago
Good repair service,

  Charlie frieda
4 years ago
Excellent service

  Cole Young
5 years ago
Great customer service

  Darryl Smith
4 years ago
Good service

  Joshua Tatum
5 years ago
Good prices

  James Darnell Lewis
4 years ago
Awesome workmanship

  Lorine Davis
3 years ago
Looking for parts

  Trenita Raney
5 years ago
Financing available