Sam's Club Tire & Battery
3.6 (7)
4005 Durham-Chapel Hill Blvd, Durham, NC 27707
(919) 489-8160
samsclub.com
Claimed
Service options
- In-store pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Michael Nowicki
5 years ago
Buy your tires from these guys without hesitation. Best price around, best warranty, and quality ethical and knowledgeable staff(John, Yaseen, and Chris) Bought tires three weeks ago and got a flat last night. Was out on the road late on a Sunday, and had my wife and kids with me, had to plug it myself. The manager told me this would normally void the warranty, but he replaced it free of charge as a courtesy. Nice to see a company that stands behind their warranty and goes above and beyond to help the customer. I honestly don t know why anyone would buy a tire anywhere else. This is my third set over 5 years, will never go anywhere else.
Sonya Mcquaig
2 months ago
You change tires but not lug nuts.. make it make sense
Minh
3 years ago
For one, they NEVER pick up their phone, and even if you leave a message, there is absolutely no attempt to call you back. It s impossible to get an appointment unless you walk to the back and catch them looking at the glass window.The customer service is also so unprofessional. Given that I came in for a tire change, I asked them how long will this service take. Their response was 45 mins to 1.5 hrs. I sincerely wished at the very minimum they could ve given me a heads up if the service will take much longer than that. Sometimes there are mechanical errors or delays that can t be helped, but letting the customer know would allow them to WASTE LESS TIME and to plan around the service more. This section should be better staffed as it seems like no one is ever in the front to help customers and we, the customers, should never had to walk to the back to grab a staff attention every single visit.
Harvey Painter
5 years ago
The most reliable, honest auto shop I've ever done business with. Will definitely return with my business!!
Jeff MacIver
8 years ago
Perfectly serviceable tire center.