Henderson's Paint, Body, Detail & Towing

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Rachel Katz
5 years ago
I hope anybody looking at the reviews has the sense to judge that all the negative reviews are from people who had their cars towed. Nobody likes it when their car gets towed.As a body shop, this place is as good as it gets. It's locally owned, cheap, fast, and they do a great job. I went to get my bumper, fender, and headlight repaired on a basically brand new car, and they did it in 3 days. The paint color is not a common one, but they matched it perfectly. I got 3 estimates before this one and it was the best price.

  Andre D. Liles
a year ago
My friend Big Ant always on point & looks out!! Everytime l have a body issue with my cars l call Ant and he says: Bring it on down l got you!! Reasonable prices that won't break the bank!! I recommend this body shop....fast turnaround!!

  Kasie VanVianen
a year ago
Don t let them tow your car if you re in the Durham area!! They charge way more than competitors for storage and other various fees. They are crooks.

  Gil Golden
3 years ago
My experience: The personable men at Henderson s know what they are doing and take pride in doing quality work. The autobody and repair work I needed was done to perfection. Anthony Jr. made sure the communication was good from beginning to end.My only complaint is that their credit card machine was down. Based on previous reviews, I believe that this is a chronic..errr... perpetual, problem. I have experienced this many times at establishments where you buy a sandwich or a coffee, and one can t help but think it s on purpose, but these kinds of repairs can run into the thousands of dollars. I believe the reluctance to take credit cards, possibly, could be dealt with in other ways, such as offering a cash discount, while still preserving the convenience for those who desire it or need it.Note: I did not get multiple quotes. I decided to try out Henderson s because it is a local, family-operated business. I was hoping they would do good work and I would not be disappointed (note: I wasn t), but if it s the best price you re after, I cannot speak to that.Bottom line: I would not hesitate to use them again or to recommend them for autobody work.Extra: The gravy is that they returned my car to me only after giving it an unexpected mini-detail, inside and out. Now that I know they also do detailing, for sure I will be a return customer. I left happy and grateful.Services: Painting, Body & Trim

  Joanna Gaughan
4 years ago
Please avoid this place! When the car was dropped off they said they accept credit cards, but when it was time to pick it up they said their credit card machine was down and would not be fixed for at least 2 weeks, so we would have to pay cash. It was a real hardship coming up with thousands of dollars cash like that, after being told we could pay by card. Work cost a lot more than they had said, took twice as long as they had said, and they would not provide an itemized receipt (which is illegal under NC law) so we had no idea where this increased price came from or whether it was legit. Shady - stay away!!

  Supritha Dugyala
4 years ago
Quick and courteous service. Took my car in to fix a dent in the door and the owner quickly gave us a quote and in 1 day I had my car back. It took less time and money than any other quote I received for the fix. Cash only.

  Juanita Collins
4 years ago
I trusted Henderson's to do a good job repairing my vehicle. The repairs were substandard and careless (installed parts were misaligned and not tightened, noticeable paint scratches that didn't exist before were apparent, a broken air duct was not replaced, bolts were in the wrong places). And I was totally dismissed when I asked about repairing some broken air conditioning slates. Honestly I don't know how some black-owned businesses manage to stay in business.

  Just NessaTenee
6 years ago
After towing the vehicle we were informed that they only accept cash. This was not explained during the call for the tow or when the car was picked up. When talking to the owner about it I was told to not "act like I know what's in other people's pockets". Predatory practices and rude customer combined with exorbitant prices does not make me want to be a repeat customer.

  Alfred Solomon
3 years ago
Henderson's will not be the best kept secret for long. They stand behind their work! If you want it done right at a good price, come here and tell them Solomon sent you!Service: ElectricalService: Electrical

  Louis Finger
7 years ago
In an area unknown to me and my car shift breaks leaving me stuck in middle of the road. I called the nearest repair and towing service to me. Henderson's auto quickly towed the car to their repair shop and repaired the shifter and had me on the road again in three hours. The cost was in line with this type of repair. Very friendly owner.

  Gregory Pratt
a year ago
My whole front end was damaged and when they finished my car it looked like it was never damaged I highly recommend this body shop for anyone that wants a good professional job

  Gabrielle
a year ago
Got towed off campus. Cost $160 to get it back but they do good work efficient

  Peggy Mansperger
4 years ago
Love these guys. They've helped me out ton. They are quick and friendly. They took really good care of me and my car.

  sandra watkins
a year ago
Great body shop and there for all of your car body work!

  Don
11 months ago
Big Ant go take care of you!

  Tanisha Layne
6 years ago
I highly recommend this shop, I'm very pleased with the outcome of my car.

  yvonne vallier
3 years ago
If you are looking for a Auto Body Repair in the heart of Downtown Durham, This is the place!

  Alan Curtis
7 years ago
Incredibly unprofessional. Dropped my legally parked car in their filthy gravel lot.

  Jedadiah Dumas
10 years ago
Wife parked in the wrong spot. $150 to get the car back that was moved two blocks.

  Amina Weathersbee
9 months ago
Great price great workService: Body & TrimService: Body & Trim

  Joseph Doan
a year ago
tax fraud they only take cash

  Brenda Phillips
2 years ago
Mr. Henderson was very helpful with my needs.

  the furry kid
a year ago
Excellent Customer Service and Support

  Boyd Pettiford
2 years ago
Number one body and paint shop in Durham

  Dr. M. Franklin Joyner
4 years ago
Has done great work for me.

  Coach Parker NC High School Football Analyst
4 years ago
Very nice

  Gregory Shaw
4 years ago
They're very helpful

  Leah Harris
9 months ago
Y...

  Luis Antonio
2 years ago
Great costumer service

  Ronald Mangum
4 years ago
Nice place for car repair