Clayton's Wrecker Service LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Marina Shehata
10 months ago
"My breakdown for only one night - car was dropped off around 5:30pm and picked up around 3:00 pm the next day at their storage - was $810!! They asked only for towing $400 for 20 miles and $225 for winching, even though the car is drivable and this service was not provided at the scene. In addition, I was charged $100 for two days of storage.When discussing the ownership of the vehicle, the representative mentioned that in order to avoid court proceedings, I would need to provide payment and the title. They stated that the vehicle cannot be scrapped or dealt with in court until the lien amount is higher than the value of the car. This implies that the vehicle would need to remain in their possession for at least three months.These new details further highlight the obstacles and frustrations associated with this company. It is evident that they are not transparent in their dealings and have created a complex process for customers to navigate. The excessive charges, lack of assistance, and unclear ownership procedure indicate a disregard for customer satisfaction.I strongly advise others to AVOID THIS COMPANY AT ALL COSTS, especially if your insurance does not cover their services or if the DMV has called them to a collision scene. Please be cautious and explore alternative options for your towing and storage needs.

  Dejah Brown
a year ago
Most inconvenient towing place a sheriff can recommend. I asked for assistance from a person that answered the phone thats very nonchalant to help me get my important belongings out the car. A constant ill see not professional at all. I pray that all my electronic belongings and baby stuff is still there. I will add an update once i find out :( heart broken

  Lindsey Fisher
a year ago
I needed to rent out a uhaul car tow and Christi (my apologies if I spelled her name wrong) was absolutely wonderful and a major help! She was empathetic and made my entire day when we straightened out a few issues regarding the rental. I appreciated her customer service and will keep this business in mind the next time I need help. Thank you!

  Linda Sheets
2 years ago
Imagine it is 2am in the morning and you somehow got yourself stuck in the mud. We had been moving when suddenly it profusely started to rain. This is when it became difficult to get out of the driveway. It was like driving across a swamp. We were so buried in the mud in a 15ft box truck, that we could not believe that there was a way out.. Thanks to Bobby Clayton our hero for the night. He was so kind to us and caring. Clayton's Garage & Wrecker service was definitely a plus with a 10 star rating. Very caring and thoughtful I will say that the experience was the best service that I think that we have ever encountered. Thank You Bobby Clayton for the peace of mind that you gave to my husband & myself. Thank You, Thank You, Thank You **********Services: General repairs & maintenance, Vehicle wrecking

  Kimberly Scarey
5 years ago
I've been doing business with Clayton's since 2010. Both my business and personal vehicles are serviced at Clayton's.Recently, the business vehicle had a blowout on 70. Called Clayton's and they responded immediately. Employees and the owner are courteous and respectful. Always get an honest answer with Clayton's cost and timeline.Always a pleasure to do business with them!Kimberly Scarey

  Suzy Robertson-Blomberg
4 years ago
Brandon is absolutely fantastic. He was very friendly, helpful and fast in helping me with a disaster tow at 2:30 am. The first tow company (Dusty s wrecker company) was flat out lazy and left me stranded after waiting 2 hours for him to come, and didn t help me while stuck in a garage at 11:30 at night. I will use Brandon and Clayton s Garage and wrecker service again in a heart beat. Brandon was very competent and professional. He even took the time to text me a picture of my car once it was up on his tow truck, great guy to have come and help you.

  Josh Shrader
6 years ago
state trooper called them after an accident to tow my car. service was rude and unorganized. charged 3 days storage when the car was in their possession < 48 hours. charged like $100 for 'cleanup' when they did nothing to clean up the site because i'd already done it. thieves and criminals when it comes to billing for services. i guess if someone else's insurance is paying, no one pays attention, but i would not recommend for anything else. all totaled charge $380 for a tow and 2 days storage.

  Jay Whitfield
4 years ago
Bobby Clayton & his staff are on point and very knowledgeable when it comes to the towing industry. Mr Clayton has a state of the art fleet of service trucks that can surely take care of any recovery and clean up effort. Please don't take my word for it give them a call today and let them prove my words to you.

  Willie Davis
2 years ago
Five Stars to Chris with Clayton's Wrecker Service for coming to get our Bon Vie Mobile Cigar Lounge/Bus that had broken down on a trip from Greensboro to Raleigh. He was professional, friendly, and really knew what he was doing.Service: Vehicle wreckingService: Vehicle wrecking

  A Metcalf
2 years ago
They were the 4th towing company that I called and the 1st one that could do the larger job that I had. They were absolute professionals. I recommend Clayton's towing anytime you need anything towed, especially a bigger trailer or heavy equipment.

  Jennifer Mitchell
6 years ago
these guys were phenomenal I came out to get in my van to go to work and I had a flat I called them and they were here in no time. The gentleman that came was so nice and kind offered if there was anything else he could do wanted to make sure I had someone to fix my tire. Clayton's Towing went above and beyond I don't think there's anyone else I would call

  Kaitlyn Parker
6 years ago
Horrible company. State trooper called them back in September when one of our cars was totaled and they stole stuff out of the car.It was just a car phone charger (the base) and a $10 roll of quarters but it drives me crazy. I grabbed the cable out of the car before letting them leave so I saw the base was still plugged in and since the car was already partially lifted I saw the quarters but couldn t reach them.I know you re not supposed to leave anything of value m in the car and I know it s less than $15 stolen from me but it makes me mad to know that in such a stressful situation they would take advantage of us like that. Plus since it wasn t of much dollar value I didn t think they would be so petty as to steal from us.

  Matarsha Branch
4 years ago
Camper was acting funny and roadside assistance dispatched them to tow to camping world. The service was prompt and professional. Appreciate them coming out on a Sunday and holiday weekend.. The driver even called me to confirm drop off at location

  johnny carlo
6 years ago
They are absolutely the worse towing service I have ever dealt with. After towing my food truck from a wreck there driver drove through a 6 foot wide lane with an 8 foot wide trailer. After wedging my truck between 2 steel posts and bending 4 rims and ripping off the axle the driver was mad at me? Took them 3 hours to get my truck out! Then they bailed me thevtowing even though they trashed my truck. Told me to deal with his insurance lol. These guys are rude, and not that bright. Save yourself the hassle and hire real tow truck drivers

  Eileen Dalton
6 years ago
I have had my vehicle not only towed in. But also repaired. Excellent service and great prices!They where so thoughtful that because I let them fix my car they waived the tow.

  Shelicia Dixon
5 years ago
I wish I could give them a negative star. They are the worst towing company ever. They damaged my car more then my accident. They only reason they still on business is because of the state troopers calling them. Don't spend your money here.

  Isai DuBon
7 years ago
Worst service ever left my truck for starter change they put a reman one only last about week so had to buy one from Napa did the job myself try to get my money back for the starterAfter 100 calls they never retur the stater or the money so they can keep itAnd that job wasn't cheap either $600And that not all he wanted to junk my truck hahaha.

  Claire Blossom
6 years ago
Such an amazing tow company! Super helpful and got to my car as quickly as possible! They really saved my life!

  Accounting Kenna
5 years ago
Bobby is great. He has values and heart I recommend them for tow and garage bases on amazing personal experience!

  Patricia Knight
4 years ago
The highway patrol called them to come tow away a car that we already had towing insurance for they went and got it and tore it apart more than accident did worst service ever do not use state troopers are scam artists getting kickbacks.

  yolanda mcneill
6 years ago
They are awesome. Prompt, extremely helpful, all around great job. I would recommend to all my friends.

  Maria Ferrell
5 years ago
The staff is very helpful, responsive and active in regards to seeking and/or providing information from insurance adjusters.

  Dee Man Rider
a year ago
Gracious phone rep, great price, quick service, will do again...

  Saw Mya
4 years ago
the guy who tow my car and ask the key and gave him the i had two witness .when i pick up my car they don't find my key

  Brett Rosenstock
8 years ago
By far, the rudest operators I've ever dealt with. Is rather sit on the side of the road or walk home than use this company.

  Eric Turner
4 years ago
So far everyone has been kind and committed to customer satisfaction.

  John Brown
3 years ago
If you need someone to help you in your needs Mr Clayton is the man to call.. He has always been a fair man.

  Shelia Fowler
4 years ago
Brandon Watson was a blessing courteous polite and honest

  Todd McLamb
4 years ago
They have some really good cheeseburgers!

  Helen Flowers
2 years ago
Good service but the owner should answer the phone