Brown Brothers Body Works

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Diane Birkel
4 days ago
I am so grateful for finding Brown Bros. for repairing my car. They proved themselves to have integrity and they are among the nicest people I have ever met. My repair bill came in under estimate and they were very quick and efficient.

  Mark Bozymski
a month ago
Bobby Redford and his team at Brown Brothers did an excellent job on an older model car I own. It was looking rough and they brought it back to shiny newness at a great price and on time as promised. They taught me a lot about the process as well-hopefully won t need body work any time soon but if I do I ll be going back to see them!

  Russ S
2 months ago
My 2019 Highlander was damaged due to a someone that was asleep in drivers ed class when they were discussing yielding the right of way to on coming traffic, we took it to brown brothers and when we received it back it looked better then before the damage. Outstanding quality work, very professional and our car was returned quickly.

  Ashley Clarke
a year ago
After a fender bender in the high school parking lot where my daughter was backed into by another student, I visited Brown Brothers and worked with Bobby on an estimate to repair her rear bumper.I was extremely pleased with the fair quote and quick work that they completed for me. Hopefully there will be no more incidents, but if so I will be heading back to Bobby. Highly recommend! Photo of the bumper, before, and another of the car, it looks good as new.

  Jim Jackson
5 months ago
Professional, friendly and courteous staff. They factored in that I was on the road traveling from out of state. My rear window was shattered and because the rear door was also damaged they had to replace the entire rear door. They provided multiple estimates that allowed me to choose the best option for me. The work was done quickly, cleanly and professionally. The charge was very reasonable and I was very satisfied. This is an excellent auto repair business and I highly recommend them.Services: Auto body & trim repair, Body & Trim, Auto body & trim replacement

  Teri Olivier
4 months ago
The team at Brown Brothers were amazing! They helped me with an emergency repair on a Friday afternoon when I really needed to get back on the road! Am so grateful for their willingness and kindness as they helped me out! And they were affordable, too!

  Brian Blater
4 months ago
My 2000 Mustang GT was hit in June of 2023. It was not my fault, so I was having to deal with the other insurance. None of their shops would even touch the car as there was no OEM rear quarter panel available. After fighting with State Farm for several months (by the way AVOID State Farm like the plague - they are terrible to deal with and I never did get the full cost paid) I found Brown Brothers on a recommendation from so other in the car community. They were easy to talk with and discuss what was needed. Even though using a "used" rear quarter was the only way to get my car fixed, they understood what needed to be done and were willing to do it, whereas the many others I called or visited wouldn't even consider it. They were able to get me in the shop in a reasonable amount of time and then kept me updated on its progress. They paid close attention to the details during its care and went above in many areas. They will be one I will recommend and go back to should the need ever arise.But I cannot warn you enough, stay far away from State Farm. They are crooks. I had to pay $1k out of my pocket for an accident that was not my fault in any way. They nickeled and dimed everything in Brown Brothers quote and went as far as to bad mouth Brown Brothers saying they weren't doing the best work.*Remember all statements are my opinion and my opinion alone.

  Bridget Dean Wamsley
6 months ago
From the first interaction I had with Brown Brothers, my expectations were exceeded. Each employee was professional, thorough, and genuinely thoughtful. Having been rear-ended by a tractor trailer, the work on my vehicle was fairly significant, and it was completed one week ahead of schedule. I cannot recommend Brown Brothers enough and feel very fortunate to have worked with them.Service: Auto body & trim repair

  Mindy Neale
3 months ago
I cannot rave loudly enough about this place. AWESOME! The people are the best kind you want working to restore your car to its former self after being ravaged by an idiot driver. So nice, friendly, helpful. Their work is impeccable! Frankly, they need 10 stars! Do NOT go anywhere else! This is the best you ll find anywhere.

  Bill Barefoot
4 months ago
Despite the misfortune of experiencing 3 recent fender benders with our cars with no injuries our family has had the good fortune to utilize Brown Brothers for the repairs. Their service is efficient, communication is a priority, and the completed body work is impressive. I would not hesitate to recommend their services.Services: Auto body & trim repair, Tires, PaintingServices: Auto body & trim repair, Tires, Painting

  Melina Selent
3 weeks ago
Brown Brothers were recommended to me by Milex and did not disappoint! They were always available but still gave me space after my car wreck. Would go again for any future car issues.

  jeff Stewart
5 months ago
Brown Brothers has done an excellent job with my 2003 Acura TLS. Its an older car but in very good shape. I wrecked in recently when I hit a tree in the road after a storm. Because of the age my insurance come totaled it out and gave me a payout. I was able to work with Brown Brothers on a complete repair that brought the car back to its earlier beauty. That then led to me having them paint the car and complete other long overdue body work. Again they did an excellent job and their estimates were right on the mark with only a few changes and updates.Services: Auto body & trim repair, Painting, Body & Trim, Auto body & trim replacement

  Wylia Long
6 months ago
Brown Brother's is the go to place for your collision repairs! They are extremely good at what they do. Got me in quickly and had my car done in 3 days when we expected it to take a week. Super nice and professional.Service: Auto body & trim repairService: Auto body & trim repair

  Miriam Saavedra Gonzalez
2 months ago
Highly recommend! I was amazed by their incredible work. I love talking to Christie, she was awesome and super helpful! Thank you to the whole staff for the wonderful job done on my RAV4!

  Gabe Menelik
4 months ago
First time at Brown Brothers and was in need of quick bumper repair. Overall great service and went above and beyond for me. Definitely will come back if I have any other body repair needs!

  maury klein
7 months ago
This is my second, outstanding experience with Brown Brothers. They worked with me and the insurance company flawlessly -- and completed the work on my car 3 days ahead of schedule. It looks great, really like brand new. I totally recommend this company for any of your car body repairs.Service: Auto body & trim repairService: Auto body & trim repair

  Whitney Johnson
4 months ago
Bobby is the best! He is honest and has your best interest at heart!I have always had a wonderful experience when working with Brown Brothers Body Works. I would highly recommend this business to others!

  Khaninder Kommagoni
2 months ago
Loved the work they did on my Subaru WRX. Very professional and genuine estimates. Would definitely recommend them.

  Stewart Graham
8 months ago
Take your car here for sure. I have worked with 2 other shops in the past year and Bobby s team at Brown Brothers is by far the best. From the moment I walked in Bobby made me feel safe and confident. He answered all of my questions, did the work faster than I thought possible (when compared to others) and provided me with realistic expectations. He and his team were able to fix a serious leak in the trunk of my 2021 Lexus IS 300 that was caused by sloppy work from Modern Collision in Burlington. Thank you so much Bobby!!!Stewart :-)

  Christian Lucas
a year ago
Brown Brothers did a great job repairing my mustang, the paint was matched perfectly and it had a spot on alignment.

  Ronald King
4 months ago
Easy to talk to, worked with me on price (had no insurance) and did a fabulous job on the car. Seemed like a nice group of folks

  Therese Shafer
5 months ago
I incurred a BIG, DEEP, GRITTY scratch on my bumper on a parking lot. They did a superior job removing this ugly, I was astonished and made me smile when I saw their handywork. Highly recommend this Body Shop to anyone.

  KGLG
a month ago
Impressive service, speed, and results and an adorable little waiting room. Brown Brothers is a great body shop

  Tyler Thompson
6 months ago
I've known Tommy Nicholson personally and through doing business over the years and brown brothers is top notch body shop can never go wrong with the quality of work let alone customer service.unfortunately i've had to do business with This body shop quiet a few time (my clumsy driving) but everytime i end up getting service from brown brothers the work seems to be straight from the factory.

  Jennifer Stanley
a year ago
This is the second time we've used Brown Brothers to repair one of our cars, and I wouldn't go anywhere else. It's upsetting enough to be involved in an accident, and it's a relief to know that Bobby and his team will not only restore your car, but they will communicate every step to you and work with your insurance company on your behalf. Timely, courteous, and skilled. I highly recommend this company.Service: Auto body & trim replacement

  Paul Harris
5 months ago
Brown Brothers does excellent work and the price is very affordable. They are polite and professional. I am glad I chose Brown BrothersService: Auto body & trim repairService: Auto body & trim repair

  The Bryk-McGinns
5 months ago
They were clear about the scope of the work, they did a great job on it, and dealt with our insurance company without incident.Services: Auto body & trim repair, PaintingServices: Auto body & trim repair, Painting

  Art Creidler
2 weeks ago
Great people and top notch work. Best in the Durham/Chapel Hill area!

  Jo Lule
2 years ago
I highly recommend them!!!They worked on my vehicle after an accident. I am very pleased with the job they did on my vehicle. It turned out awesome.They took care of everything; working with insurance company, scheduling repairs, and regular communication.The people here are great individuals and very friendly. Each of them are highly skilled in their respective roles. If needed in the future, I would definitely return.Thank you very much, Brown Brothers!!!!

  Pauletta Bracy
4 weeks ago
Outstanding customer service and excellent repair work. Wholeheartedly satisfying experience.