British 4x4 Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Grey One
4 years ago
Great and knowledgeable independent Land Rover shop, they are the only ones that would take time to understand my needs in regards with modifications to my vehicle including a fully rebuilt engine stroked from 3.9 to 4.6 that has been trouble free for over 1 year including a crosscountry trip to Moab Utah. A fun bunch to go wheeling with. Highly recommend to anyone that needs regular maintenance or custom work on your vehicle (not just Rovers).

  Melinda Ghee
4 months ago
This place is great. Extremely knowledgeable when it came to my Range Rover. Fair pricing and service always done in a timely manner.

  Ana karina Jordan
a year ago
It is the only motor repair shop to fix all kind of Land Rover cars in durham NC. My husband has a old Land Rover and not other place would work in His car. Unfortunately they don t count with all the pieces for your car and sometimes they are really busy, which make you wait at least 2-3 day to get your car back.

  Richard Ezzo
a year ago
I recently purchased a high milage 2011 RR. I went to british 4x4 for a post purchase inspection. Andrew informed me that there was a cooling system issue that needed attention sooner than later. Sure enough, after about a month it was leaking coolant a alarming pace. I scheduled an appointment and dropped off the keys via a mail drop. After about 8 hours of work, it was ready to be picked up. Great job and will definitely bring my car(s) there in the future.Service: General repairs & maintenance

  Marisa Asturias
a year ago
Great shop! They always treat us well. They know Land Rovers. Land Rovers are expensive to repair, but this shop is definitely better than dealerships.B4x4 is clear and upfront about their estimates, and complete repairs as promised.

  John Crandall
3 years ago
Quick, upfront, informative and competitively priced service. Had an alternator fail which uncovered a faulty water pump on a 2011 supercharged Range Rover. All done thousands less than the dealer charges. Quality work!

  John Stephenson
7 years ago
Great service. They know their Land Rovers. I've had several minor problems with my '04 Discovery. Each instance has been resolved and at a reasonable price. Will always have my business.

  Juan Navarro
4 years ago
Andrew and the staff provided great service and generated increased confidence with his functional description care concerns, as well as, urgent work on my vehicle. In fact, they demonstrated extreme customer service by assisting my wife (new Resident of Durham, NC) expedite her tow and car inspection.As a whole, the group at British 4x4 are professional, efficient, effective, detailed, and affordable. The entire shop has a genuine passion for Land Rovers!If your within 50 miles Durham, you need to consider Andrew & BRITISH for ALL your Rover needs! A short ride from downtown Durham.

  Tim Farris
4 years ago
Larry, Andrew, Mark and team installed a 200TDI engine in my new Defender 90. They did a great job on the install and have stood behind their work 100%. I highly recommend them to anyone looking for an honest shop to have their Land Rover serviced or repaired.

  Leigh Rowe
10 years ago
Just moved to the area and had a few problems with my 07 LR3. Found Larry and British 4x4 on the internet so took a chance. I can't tell you how good their service and prices are. Have had to have my vehicle in twice in the last several months, and they are excellent. Larry, the owner, is a computer science major who found his love in working on Land Rovers. If you have a problem with yours do not go anywhere else. So happy to find someone who is knowledgeable about my car!!

  Ethan Palmer
3 years ago
I had work done a few years ago.. I kept my mouth shut. My reviews to myself. But I can t anymore. I am so glad people have had good experiences as I wish I did. But I did not.Everything I am about to say. I have documentation and evidence noted from certified Land Rover mechanics on every single one of the issues I am having- with the correlation from my receipt and work order.Everyone is very nice. Unfortunately, that was the only positive aspect of my experience. I had over $4,000 in repairs, transfer case, transmission, A/C, alternator, coolant hoses, and more. The truck felt horrible when I picked it up after hours for my 7 hour commute home. I took video and called the owner, who expressed the new atrocious jolts, knocks, and lack of shifting was normal for an old car .. no. I have owned 5 rovers. EVERY aspect of the work done has failed within 5k miles. It has taken this long to put in 5k miles because I could not afford to RE-fix all that this shop has done at once. The next shop I went to commented on the poor qualify of the work done. Incorrect gaps in trans, untightened cables and nuts, bad alternator, this list goes on. They lost my alt fan cover which resulted in coolant hose being cut. They never sent me my parts or warranty information on alternator after saying they would. Transmission kickdown cable was not installed correctly, transfer case was not rebuilt correctly, and now.. what finally made me write the review. The most expensive aspect of the bill.. the transmission. failed. All within 5k miles of normal road operation. At first the shop recognized the issues and where willing to make it right I was hopeful, though, as the list went on and I sought 2nd and 3rd opinions and relayed those diagnosis s contact with this shop stopped.After the first breakdown- I showed the shop my receipt- they took that and called me the next day and told me to sue this shop for the cost of the repairs because they were of such poor quality and neglect. (I did not do that) but this review. Though harsh. Is needed.Services: Transmission, Tires, General repairs & maintenance, Engine repair, Brakes, A/C installation & repair, Oil change

  Lou
11 months ago
Called 2 days in a row just to get an estimate for a potential job was told both times they are just too busy to give me an estimate and to call back another time. Why even answer the phone? Don t waste your time, find someone else.

  Matthew David Albritton
9 years ago
Top notch Land Rover shop -- great customer service, Larry was extremely knowledgeable and helpful. Helped me do the CDL transfer case conversion I have been wanting to do for years. Won't be taking my Disco anywhere else!

  Fred Sessoms
5 years ago
Best, Affordable Land Rover garage in Raleigh, Durham, Chapel Hill surrounding areas! They keep my Wife 2006 Land Rover LR3 on the road and running well. No, Absolutely No, Check Engine or dash lights!

  Nolan Perreira
4 years ago
The people there were super nice and were surrounded by an absolute Herd of Land Rovers. When I asked about my Land Cruiser, they were very polite and very helpful. While the Stars and Stripes were nowhere to be seen, the Cross of St Andrew's was visible in several incarnations. Hail Britania .

  Jim Phillips
3 years ago
Since parts for repairs are about the same cost everywhere, it is the knowledge about how to fix your car that sets shops apart.The dealer could not fix my car and neither could another shop.Andrew had the diagnosis fast, and the repair was completed on the same day that the needed parts arrived.This cannot be topped, and I will return if another repair is needed. Thanks Andrew!!

  Dennis Fairchild
a year ago
My cars in the shop right now for the first time. Its amazing to drive up and see all these Rovers. Really fun place.Service: TransmissionService: Transmission

  Jonathan Heisler
3 years ago
I'd 100% take my truck back to British 4x4 Automotive in Durham,NC. These guys are true professionals in how they operate as a business, treat their customers, and the work they do. 10/10 would recommended!

  Leanna Mulcare
8 years ago
Larry is simply the best mechanic ever! Top notch service and quality work. No one will ever touch my Rover other than British 4x4!

  Carmin Kalorin
5 years ago
Great service. Very knowledgeable. They service my '69 Series IIA Land Rover and do a great job.

  Lisa L
11 months ago
Always intelligent and great service with our beloved Land Rovers.

  John Kelley
5 years ago
Awesome place. Andrew really knows his stuff. They took great care of me. Will be bringing my rover here exclusively from now on.

  Bruce Reese Sr
2 years ago
Great people very good work I would recommend your Land Rover repairs at this shop

  mignate
2 years ago
Very pleased with their customer service. Shop owners are great to work with and they are willing to do whatever it takes to make their customers happy. I highly recommend them!

  Katina Parker
6 years ago
Very knowledgeable. I love seeing what other people are doing to trick out their Rovers for off-road.

  Ralph Wallace
2 years ago
Great customer service, and the best technical Rover subject matter experts in the Triangle!

  Jay
2 years ago
Good folks and they know their Series Rovers. There is a reason they have such a loyal following.

  Zach Boylston
2 years ago
Great shop for Land Rover repairs, they really know their stuff.

  Robert Barr
2 years ago
Honest mechanics that stand by their work are hard to find. Larry and the guys will treat you like family.

  DAVID STINSON
a year ago
Found them from google search -These guys were strait up - they told me how much it was going to cost to do the work and how long it was going to take. I ll take my vehicle back