Tunes Car Stereo Concord

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tom Greco
5 months ago
It was a privilege to have Andrew replace my 1994 Mustang's nonfunctional OEM Mach 460 head unit with an modern Alpine single DIN.The goal for my 100% original, 13k mile time capsule was to have an updated system which did not alter anything about the cars dash or wiring. One of the 3 amps was not working so the incredibly skilled Andrew built a custom wire harness so I can have my music playing as I carve the country roads of North Carolina. Even with the OEM speakers, the system sounds great and now has a little more bass and volume. The best part is that once I have my original head unit/cassette deck, bad amp and separate non-working CD player repaired, I can easily return it to stock if so desired.Being a long time DIY'er and needing some help with this upgrade, I did not know who to go to for this work. I researched reviews and once I met Andrew, I knew he was the guy I could trust to work on my baby. Tunes is a local, small business and Andrew is an absolute professional. I would not hesitate a second to highly recommend him and will definitely have him work on all my upcoming projects.

  Aiden McNulty
3 months ago
Great experice with Tunes in Concord getting a Compustar remote start installed on my manual transmission vehicle. Not only did they beat everyone else in towns price, they squeezed me in last minute before I went back to school. Amazing customer service, answering all questions I had. Would recommend 110%!

  Scott Davis
8 months ago
Andrew was very helpful in getting the installation completed in my son s car. Any questions we ve had, Andrew was extremely quick to respond. Great service so far.- Update: my son was having trouble with his car that we thought may have been related to the install. Contacted Andrew on a Sunday afternoon and he gave great support over the phone, and when we couldn t fix it from the discussion, he met us at his location and he ran through every scenario we could think of.Andrew spent the better part of an hour on a Sunday, his own time, making sure that my son could get back to college in Raleigh. We eliminated all the things that would point to the issue being caused by the install.I offered to pay him for his time and he refused, he said he was glad to help. Unmatched customer service. People just don t seem to help like this any more, and it s great to see someone making sure that a customer s needs are taken care of.I would highly recommend Andrew and Tunes for automotive needs. Thanks, Andrew.

  Yolanda Diaz
4 weeks ago
One of my drivers was in there earlier today, the gentleman that helped him was very nice and helpful. Fast and knowledgeable service!!

  Jay Myers
6 months ago
Did and awesome job developing a custom solution for my brand new, redesigned model-year vehicle. Fit, finish, and function all are perfect. Highly recommend.

  Nick
a year ago
Tunes Car Stereo has great customer service. Andrew the owner was very detailed in explaining what I was getting done to my car. He also follows up with a call later to make sure everything is working correctly and to ask any questions if you have any. His work is very professional. I definitely recommend this place.

  Alexis Arden
11 months ago
Honestly some of the best customer service i ve had. Not only did he help me out big time by getting my Radio fixed last minute before I had to leave for a trip but he was fair priced and did an exceptional job. I will definitely be back. 10/10 recommend if you need good work done!

  Lusuli at LichinaOrganization
a year ago
I had a very positive experience with Tunes Car Stereo Concord right from the first call. Andrew not only sought to just do what I asked about but he offered to help me make the best decision for my problem. I d highly recommend this place for any auto audio/video, remote start security, radar detectors, smart technology integration, or safety upgrades. I have to say that I am very happy with Andrew s work. I d describe the work and the customer service as flawless. Love it. Thank you, Andrew.

  Jennifer McCarthy
a year ago
Andrew did great work installing my new remote starter. It was very easy to make an appointment and he fulfilled the work in the 2 hours as promised. I would definitely use Tunes again in the future!

  Edward Santiago
a year ago
We had a great experience with the team at Tunes Car Stereo. Knowledgeable and friendly staff. They helped us save a ton of money compared to having work done at the dealership on our XM radio.

  karmos king
2 years ago
Went to Tunes to get my wife a remote starter for Christmas and Andrew who took care of me was very knowledgeable of the products and gave me the best options available. Went with the option to use with phone app since she works in a hospital that had lots of thick walls and worked like a charm. Price was very reasonable. Super happy with their work and the fact that his labor is guaranteed for life gives me piece of mind. Will definitely recomend to family and friends and will come to Tunes for future work.

  Phillip Williams
2 years ago
Flawless service and installation with genuine courtesy. Price point was very reasonable. Andrew's patience and understanding was above and beyond the norm. I to cancel and reschedule a few time due to weather and a busy schedule.Andrew was gracious and understanding.As the installation was completed everything worked like new.*SRX Cue Replacement touch screen.Phil Williams- Winston Salem, NC

  Kevin Amey
11 months ago
They did a really good job and I'm happy with the product they installed

  JK78
a year ago
Extremely knowledgeable and courteous. Clean shop, with real fast turn around. Already referred a co worker here.

  Samuel Stanton
2 months ago
Fantastic experience all around - Andrew is excellent.

  Wilbert Lane
a year ago
Andrew is the best! Very professional and fair. I love the sound of my new speakers. I'm going back to him for sure

  Brett Blackmon
9 months ago
Good communication prior to installationInstall was professional clean and neatCompleted as promisedReviewed install, tested new Cue screen with me before leavingGreat experience

  kasai casey
a year ago
Received nothing but great customer service. The tech was very informative and even showed me what was wrong with my sound system. I definitely recommend.

  ann cowan
a year ago
Very knowledgeable and helpful. Andrew went above and beyond to get my system working correctly. I would highly recommend Tunes!!

  Vonda Little
2 years ago
Hello my name is Vonda and I have a 2013 ATS Cadillac and my cue system was bubble up and it was a touch tone so I Google where I can fin someone to fix my cue screen it was like frozen so tunes popped up in my Google search and I called them and told them about my situation with the cue screen and I actually talked to Andrew he was so nice calm and told me what was going on with my screen and I told him I want a appointment to get it fix he said he could fix it for me so I took it to him and he did a amazing job I was overwhelmed he knows his work and I will be sending him customers because he is the best and I love my new screen a very satisfied customer Thanks Andrew you re the best

  Konstantin Zhukov
8 months ago
This guy know exactly what he is doing! Helped me with failed remote in minute.. highly recommend

  Carmelia Owens
a year ago
Andrew was so sufficient at his work. He was quick and the wait was short.

  Cheryl Bundy
a year ago
Had a project that we needed a little help on. Andrew got us right in and on our way again in record time.

  T Vinson
2 years ago
Awesome Customer service, Awesome technical service SMH Overwhelmed with gratitude.I highly recommend this company you can trust with all of their services.

  Oscar Proud
2 years ago
Was stumped on a Pioneer double din wiring, took the unit here and got it all wired up in 5 minutes!!! Completely took my headache away thanks a lot!!!

  michael barnes
2 years ago
Very knowledgeable and quick clean work