Overdrive Rebuilds Inc
4.8 (122)
3535 US-601, Concord, NC 28025
(704) 782-5557
overdriverebuildsinc.com
Claimed
Accessibility
- Wheelchair accessible entrance
Introduction
Overdrive Rebuilds Inc is a truck repair shop located in Concord, NC, providing a range of services for medium and heavy-duty transmissions and rear ends. With a focus on customer service and quality workmanship, they have garnered positive feedback from many satisfied customers.
Services offered: Transmission rebuilding, rear end rebuilding, transmission and rear end parts sales.
Overdrive Rebuilds Inc Reviews Summary
Pros
- Fast turnaround time for repairs and rebuilds.
- Excellent customer service with knowledgeable and friendly staff.
- High-quality workmanship with attention to detail.
Cons
- Occasional miscommunication or oversight in the repair process.
- Limited availability on certain parts.
Suggestion
Improving communication with customers regarding the repair process and ensuring consistent availability of parts.
Positive Words
knowledgeable, friendly, excellent service, quality, fast turnaround, helpful, fair, professional, clean
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
GSR Trucking Inc.
3 months ago
Brandon and all of the guys in the shop are top notch. I dropped my 8ll transmission off Tuesday around 3pm and he called me Wednesday (the next day) at 1pm and said it was ready for pick up. All new internals, new bell housing, new yoke, shifter bushing, air lines in the shifter, air fittings, clean up and paint job etc etc etc. Couldn t ask for a better experience. Thanks again guys.
Ariel Garrett
7 months ago
These folks are really good to work with. Quick at answering the phone and they have what you need IN STOCK!They got me a transmission for my 2000 Peterbilt the next day! Highly recommended.
Green's Mobile Repair
2 months ago
Very knowledgeable group, excellent product, excellent service
Kenneth Laws
3 months ago
Great place, friendly people with great ,quality service
Ron Buchanan Jr
a year ago
Very easily accessible with friendly knowledgeable staff that is willing to be problem solvers. In the times in which we live it's rare to find people that enjoy their job and is concerned about customer service but that was my experience with these folks
Doug Basden
3 years ago
Great folks! Very good customer service 1st class.Always helped us anyway possible. Very fast on parts delivery and availability. We've put 5 of there rear ends in our 3 dump trucks and never had any problems with them. Great bunch
Ron Buchanan Jr
a year ago
Easily accessed very knowledgeable and courteous staff that is willing to do their jobs. They are also open and honest about lead times and what to expect so you have no surprises
Joe Schmo
3 years ago
Hey I'm Troy with Troy's Hauling and I just wanted to come through and give the guys at Overdrive a 5 star. I came in Tuesday morning and they had my transmission redone by the end of the day. I was able to take it back home with me. Brandon had Great customer service and at a good price. I will refer to anyone looking for good , fast, service. Thanks Guys...
Jeremy Stiles
3 years ago
Couldn't be happier with the customer service.. Brandon was there for all of my questions.. Really nice people run this establishment.. Also, the transmission was dropped off and picked up next day all clean, painted and in excellent working condition.. If you have a medium or heavy duty transmission don't take it anywhere else but here...
Wesley Orellana
2 years ago
Always good people to deal with. Very helpful and fair. I will definitely continue to due business here and hopefully send business their way
Eddie Baker
a year ago
Awesome people to deal with. I already have one of their tranmissions I'm running that I'm satisfied with. Just picked up a front differential that I'm sure I'll be pleased with too
arvin Itwaru
5 months ago
Very helpful. Knowledgeable.
Richard Hodgkinson
4 years ago
Sometimes, things just happen. I can't say enough praise about Overdrive. I purchased a major drive-line component from them. I was impressed with their operation from the get-go. I then experienced a failure with that component. I presented the problem to them along with well kept maintenance documentation. They took care of me. They didn't HAVE to, but they did. That's integrity, plain, pure and simple. I won't go anywhere else for my drive-line needs. I highly, strongly, fervently recommend OVERDRIVE REBUILDS, INC.. - A 30 year+ Motor Carrier
Todd Rennix
6 years ago
I've been in the trucking business for 18 years. We switched to Overdrive last year after our old gear shop let us down. This company is by far the most professional and cleanest gear shop we've ever dealt with. We have bought 2 transmissions and a rear end so far with absolutely ZERO complaints. We will happily continue to be customers.
ed Kost
a year ago
Was told my cam bearings were replaced, that it was sanded down & that it was pressure checked. When we got back to the shop my mechanic and I looked at ABSOLUTELY NOTHING WAS DONE WITH IT..
M&m diesels repair
2 years ago
Great turn over time dropped it off late Thursday and it was rdy Monday very reasonable on price the staff very friendly and helpful definitely will be using them from now on
Dwayne Owen
6 years ago
They have rebuilt an 18 speed, and rebuilt and changed ratio on a front and back rear for me with zero problems. They will get all my transmission & rear end work going forward, great folks, way better than the previous vendor I was using.
Michael Holland
2 years ago
Best service I've seen in a good while. They have all of my business. Mike from BaltimoreService: TransmissionService: Transmission
Goss Brown
2 years ago
Quick turn around of parts knowledgeable and friendly people was looking for a set of 44000lb locking rears they had them with no problems
Aaron Christy
a year ago
Great people been working with them for 20 plus year never a problem they can't fixService: TransmissionService: Transmission
Will Hege
6 years ago
Some of the nicest most honest people you will ever do business with, they do and will go above and beyond to help you out in any way possible they actually do the rebuilds in house , give them a call they ship nation wide on a daily base
aarron shilliff
3 years ago
Always great people to deal with, pricing is very competitive, and they have a lot of units in stock ready to ship out
Burt Reynolds
3 years ago
Great people and very knowledgeable! They got me in and out pretty quickly and done great work.
Alonzo Wilcher
4 years ago
Brandon is a awesome guy.I would not hesitate to work with them again at over drive.At the end of the day ,The people at Over drive are just simply good people.
Bobby Whitt
5 years ago
Purchased 2 differentials & several transmission rebuild kits & hard parts. Brandon & Chase are the best. Great people to deal with!
mark cash
4 years ago
Customer service is second to none and the work they do ain't bad either!! I highly recommend this place and their products!!
Derranged Gadgeteer
2 years ago
Great people! Friendly and easy to get along with. Pleasure doing business with them!
Luis Gutierrez
3 years ago
These guys are awesome I drove 3 hrs just to get a front diff rebuilt and I was highly satisfied ,theses guys know their stuff!!
Etienne Vandenberg
a year ago
They know their sh�t. I can definitely work with them
Robert Gary
11 months ago
Great experience, in and out very fast!