Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Francis H
3 months ago
This is my first time using this shop. I had my alignment checked on my 4Runner and the price was great. I was sitting in the lobby and one thing I noticed was the genuine concern of the wellbeing of the customer coming in and out. I ve been in the shop repair business for 40 years and these days that s in short supply.
Graham P. Clark
a week ago
Brandon and his team are awesome! They will tell you what you need and nothing you don't -- you can trust that your money is well-spent, which we all know is not the case everywhere you go. Keep up the awesome work! So thankful for your shop.
Jennifer Fortune
a month ago
My family and I have been coming here for years and we will never go anywhere else. The service is great and I can trust them to take care of our vehicles while offering competitive pricing. They stand by their work and we have never had anything but great interactions at this store. I cannot say enough about the quality of the work and the warm welcoming environment that the people who work there create.
L Brantley
3 months ago
After only using the dealership for service on our old Hyundai and having issues with the last couple of service visits, we decided to look for an independent mechanic. After a lot of review reading we decided to contact My Honest Mechanic and we are so glad we did! Wonderful people who provide excellent communication during the service experience from beginning to end. Prices are fair and a problem left unaddressed by the dealership has now been corrected ! Thank you! We will definitely be returning for other service needs for our vehicles.
sa smith
2 weeks ago
I highly recommend Honest Mechanics. I left the dealership where I bought my car and to have my car serviced at Honest Mechanics. The ladies in the front are very friendly and helped me gather my belongings out of the car to customer waiting room. They are Honest and and great place to do business. Go check out for yourself.
Nate simpson
3 weeks ago
Another great job . Another shop told me I needed way more work than I did . I took my vehicle to my honest mechanic and they called me and asked me why I wanted parts replaced that were in good working order . I explained that another shop had told me that the parts were bad . My honest mechanic could have just replaced the parts and took my money but they guided me to less work and saved me a ton . This is by far the best shop and their name is absolutely true .
Sean Ross
a week ago
All around great mechanic!! Any issues I've had, they been quick to fix. Appreciate all the work they do.
Brevon Littlejohn
6 days ago
Dee Dee, Grace and Jeff have always been super professional and friendly. Repairs are done on time every time. I absolutely love this shop.
Eric Smith
a month ago
Excellent service from start to finish. The ladies in the front are very friendly and the shop foreman kept me informed on all details during the service. Highly recommend this place. Top notch. The name says it all!
Chuck Pesta
3 weeks ago
Thank you so much my Honest Mechanic! You have resolved an issue with our family vechile that has been unfortunately an issue with Ford to fix! You have fixed it with in two days! Thank you guys! Class Act!Update 2024: Just another great experience again!
Amari Wooden
7 months ago
This place needs a higher rating than just a 4.8 stars. The woman in the front is too sweet. I had come here to get my window propped up. And another place was charging me over $500 to get my window fixed. I just needed it propped and the lady has asked if $50 was okay. These people are so considerate and sweet. I m not from NC. I was visiting family here from WV and needed this before i went back. They are so patient, sweet, understanding and more. I wish we had this back in WV. Highly recommend coming here! Amazing people, fast work and reasonable pricing!!! 11/10 Must recommend to everyone!! And that is my honest opinion . Get it Honest Mechanic! Anyway, but yes, come here! You won t regret it!
Melissa
7 months ago
Safe location, super friendly office staff, clean and comfortable waiting area, explain everything, they truly are honest and make sure they are giving you great customer service. Not only did they address the problem I came in for but they also did a 27 point preventative maintenance check at no charge. They let me know what to keep an eye on and when to come back. Oh and there is a $10 new customer discount! This is a great place for everyone but especially if you don t know a lot about cars and are afraid you will be taken advantage of.Services: Air conditioning, Oil change
Ben W
6 months ago
Don t even bother! They ve refused to do business with me twice. Once on the phone and once in person. They re always ridiculously backed up. Guessing they don t need new business. I was promptly told I had zero chances of getting any work done on my vehicle. Thank God this is America and we have choices and can go spend our money on places who value doing business.
ugochele65
a month ago
Jeff was great about explaining things and answering questions. Ladies at front desk were very nice and helpful.
Sanjay Patel
4 months ago
We've been taking all of our cars here for some time now and have always received great service
Eric Neff
8 months ago
I needed a mechanic to look at a used car I was purchasing an hour away from home. I called and explained my situation and they agreed to accommodate me on short notice. The service I received exceeded my expectations and was very reasonable from a cost perspective. I would not hesitate to recommend this shop.
Greg Liddle
3 months ago
Always great service. I feel like I can trust them to tell me what is actually wrong with my car.
jasmine rainey
8 months ago
I wanted to just take the time to leave a review for Brandon. I was broken down in a friends car in the middle of the road he took the time to not only go buy jumper cables but jump the vehicle. He was a lifesaver in this heat! Will definitely be checking in out for all my mechanical needs in the future!
Justin Walthall
a year ago
Wow. Incredibly amazing and awesome service. Hands down the best mechanic in the area. Knowledgeable staff that truly lives by the name. Check in process is simple and smooth. Mechanic will talk to you about your situation and help you understand.I have several company vehicles severely lacking in maintenance due to being taken advantage of from previous mechanics. I'm so happy to have found my honest mechanic and I'm actually looking forward to working through my vehicles and getting them all running great again.
Jeff Purdy
5 months ago
One of the best Mechanic shops in the Charlotte area ! You will want to bring your vehicle back for all your service needs .
Linda Johnson
a year ago
I am so happy and relieved. Darrell fixed a minor problem that was a MAJOR problem for me because I didn't have a 10millimeter tool to finish a job. My family and I will be switching to My Honest Mechanic permanently. I've been looking for a good mechanic in an honest business in Concord ... and I've found it.
Randy Bass
7 months ago
My Honest Mechanic has always been truthful with feedback concerning my cars. They do not try to upsale into something you don't need.Services: Transmission, Air & cabin filter replacement, ExhaustServices: Transmission, Air & cabin filter replacement, Exhaust
Geoff K
10 months ago
I can t say enough good about these guys. I have had a multitude of work done and have never had an issue. I am also a hard customer to deal with and they always take the time to walk me through stuff and answer all of my questions. They are upfront about repairs and cost and have never misled me.Services: Exhaust, Tires, Steering & suspension repair, Wheel alignmentServices: Exhaust, Tires, Steering & suspension repair, Wheel alignment
Hanna McRae
2 years ago
I have been taking my car to My Honest Mechanic for years. I continue to go there because they are extremely efficient and do a great job no matter what the issue. Also compared to an dealership and other shops the pricing is very low or at least lower. I trust them when they tell me that something needs to be done. It is a great feeling to trust someone that works on your car nowadays.Services: Transmission, Auto engine tuning, Brakes, Oil change
Camille Nunnally
11 months ago
I had to take my car somewhere fast as it started acting up on my way to work. They sorted it out quickly, gave me advice for the issue in the future, and were so friendly. I'll definitely be returning here next time I need a mechanic!Services: Tires, Auto engine diagnostic, Oil changeServices: Tires, Auto engine diagnostic, Oil change
Bullseye Concrete Coatings
3 years ago
The team was great. They were completely booked up and couldn t get me in for a used car inspection. But they were able to at least get a John (one of the mechanics) out with a flashlight to look over everything. Good to get a second opinion. And I appreciate them doing that even in their busy schedule. Brandon (the owner) was chatting with me and told me he runs his business not about the bottom line, but about the people.Service: General repairs & maintenance
Sherod Dixon
a year ago
I was referred to My Honest Mechanic by a friend a few months ago and after scheduling an appointment for an oil change and tire rotation. I requested to have them look at what I thought was a wheel bearing as well. After waiting for my car Brandon came and informed me that he found nothing wrong as far as the wheel bearing so I kept driving. So after a few months of driving I started hearing a noise and because I was due for another oil change I figured I would give My Honest Mechanic another chance. So I scheduled an appointment which I had to wait a week. I dropped my car off the night before so it would be ready for them to get to 1st thing on Wednesday the 18th. I received a phone call from Brandon stating that after looking at my car...again they found nothing wrong again. So after arriving at the shop Brandon agreed to take a ride with me and after a short 5 minute ride he all of a sudden hears a 'faint' noise that he agreed sounded like a wheel bearing. After returning to the shop he told me I could bring it back to him so he can figure out what is wrong but he would need to put it back on the lift. He never offered an apology for my time and I found his behavior to seem quite disingenuous and he gave me the feeling as if he did not want to perform the work but he didn't want to flat out tell me to my face. So if Brandon's goal was to run a paying customer off...he definitely accomplished his goal! My buddy said he did not receive this type of service...I am just confused as to why ASE certified mechanics had such a difficult time fixing a wheel bearing that I initially thought to be the problem. Service: Oil change
Stephanie Ann
2 years ago
The mechanic who answered the phone was very polite. I took my car in to have my brakes checked before a road trip. The mechanic said my brakes were good and did not try to sell me on any unnecessary repairs. I really appreciated the honesty. Plan on bringing my car there in the future when I do need maintenance done.
JS Ham
2 years ago
Dee, Jeff, and the team here are all stars. Really affordable diagnostics. Great quality work. Honest feedback. Really quick turnaround. Just had my third job done here and can't recommend them enough! Make sure to call beforehand to make a reservation
Madison Morris
3 years ago
I chose My Honest Mechanic because of all of the excellent reviews and they were not wrong. The lady at the front (I wish I knew her name) was so sweet and super helpful! As a female who knows very little about cars, I'm always a little apprehensive when I have to get work done on my car but that wasn't the case here. I felt at ease. Everything I needed to have done was explained very thoroughly and the sweet lady in the office even printed off a safety recall from Toyota for me which further proved to me that they really do care about their customers.Not to mention that I was having a bad day but just speaking to the kind lady in the office made my day better. I don't normally write reviews but this one was well deserved. 10/10 recommend them!