Berry's Auto Clinic

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Karen Johnson
3 years ago
This family is hands down the most honest and the best in concord! I went in after I purchased a used car because is was shifting hard. They kept my car for two days trying to figure it out. After all said and done they told me everything was perfect! If I had went somewhere else I could have been easily ripped off. I highly suggest if you want honest people to look at your transmission these people are the ones! Thank you berry and family I will be back for anything I need!Service: Transmission

  Ron Jackson
2 years ago
Wonderful local business. Very kind and polite people work at Berry's. I'm usually in and out very quick for state inspections and oil changes. Regardless of how long the job takes they make sure they get it right and they are able to explain everything well.

  Julia Wheeler
6 years ago
Honest, ethical and capable. I ve taken my and my parent s cars there for several years and have been delighted with the courteous and prompt service. Many times they gone above and beyond to address an urgent issue, which has always been handled. I trust their judgement and guidance, and hope they stay in business for many years to come!

  Lauren Evans
6 years ago
We use Berry s for all our vehicles. They are quick, do a great job and for a reasonable price. There have been a couple of instances where I ve stopped in to have a strange noise checked and they ve been able to resolve the issue quickly and completely. We ll continue to use them!

  Emily Wright
7 years ago
I walked in and told them about a problem I had and that I wanted them to diagnosis it. They told me they could diagnosis it the next day for $45, so I came back the next day and sat in their office. 30 minutes later they came out and told me they figured out the problem and that it would cost $145 to diagnose and replace the part, they'd just have to get the part, and I asked how long that would take and they said about 30 minutes to get the part and 30 minutes to install it, and that's exactly how long it took, and I drove away with it fixed an hour later. A week later I brought it back to be inspected, and they remembered me and followed up on it and went and inspected it and ten minutes later I had my car back. Would recommend to anyone, very friendly and lightning-fast, reliable service.

  Kay Johnson
6 years ago
Absolutely the Best! I have been a customer of Berry's Auto Clinic for over 20 years. It means something to be able to put your trust and faith in someone to take car of your car while not taking advantage of you. It doesn't matter how big or small the job is, Berry's goes above and beyond in service. You can count on them to be more than fair and reasonable for the cost of repairs on parts and labor. That kind of commitment to excellence is hard to find now a days but you will find it at Berry's.

  Joseph Stanish
6 years ago
This is the most dishonest shop I have ever dealt with. They promised a free estimate. They never provided an estimate. I never authorized any work, but they "repaired" the vehicle anyway! They charged me $945 which is $300 more than average, based on estimates from other shops, and returned the car broken. The car now has difficulty going into reverse. AVOID THIS SHOP AT ALL COST!

  Angie Kiker
11 months ago
Knowledgeable, friendly, and very reasonable pricing. You also get the bonus of giving a belly rub to their beautiful dog.

  J Mullis
9 years ago
I went to Berry's a week ago and had a repair done. They worked me in their schedule that day and got it taken care of. Great people to deal with and very efficient. I was happy with the courteous service I received. Check them out with all your auto repairs.R Mullis

  Zeke Sanchez
4 years ago
I m under my boyfriend account but this place is amazing and beyond helpful, and professional! Robert answered my phone call, answered all my questions, gave me so many options, and helped me as best as he could! Came by today and end up finding out something that all the other places wouldn t tell me. He was honest and helped me save so much money. Very worth going there and will be back if I end up with any other issues. Not to mention everyone else there were super nice! Thank you berrys auto! Y all are awesome!

  Mary P
9 years ago
I have been going to Berry's Auto Clinic for over 25 years. They are experienced, professional, and trustworthy. They have kept my 2002 Jetta running in tip top shape and I expect to get many more years out of it with their expert care!

  Missy Morris
5 years ago
After a horrific experience at the Uhaul place on Concord Pkwy I was sent to Barry's to pick up equipment they didn't have. I believe it was Gigi working the front desk, she went above and beyond to make sure I was taken care of and got what I needed. This personal service says a lot for the kind of business they run.-Side note, never use the uhaul on Concord Pkwy for anything!!

  Charles Hendricks
3 years ago
Robert and Dave are the best. I've been turning wrenches for almost 25 years and they are one of the few I trust. Very rarely do i have someone else do my work, but when I do its them...

  Corey Hendrix
7 years ago
My Xterra started with a clicking noise up front and with research I determined it to possibly be the u-joints. I took the X to Wilmars who said there was a loud noise coming from the rear end and the u-joints were fine. They then referred me to Concord Auto Repair off old Charlotte road. They looked at it and drove it and told me they didn't even hear a noise and never even mentioned the u-joints when I clearly told them that's what I thought it was. They were convinced that they needed to open up the rear end to diagnose this issue. I Didn't fall for that so I ended taking the Xterra to Barry's after I knowledgable conversation over the phone in which they were certain it was related to the u-joints.Long story short, I dropped off my Xterra and they assessed the parts and labor for both u-joints for $190. Finished in a couple hours and I couldn't be happier with the parts and service. I will be back for any future maintenance on my vehicle. Great job!

  Cheryl Killian
a year ago
Website says open 0800 to 1200 on Saturdays. Wrong. Dead wrong. Wasted my time because I want to buy a trailer. Went somewhere else to purchase.

  Bobby Kidd
4 years ago
Reserved a u-haul at another location and at the last minute was redirected to this location. The staff was helpful and courteous, uhaul seems to be the problem in most every move I've made. Seems they know they have cornered a market and know it.

  Shelby Weathers
7 years ago
Went in for a break light bulb change was in and out in less than 3 minutes. Young man was beyond nice and double checked it was working properly. Amazing prices I'll be back! :-)

  Lois Morris
6 years ago
Excellent and fair service! I have been a customer for many years along with every other member of my family. We totally depend on Berry s and are always completely satisfied.

  SUSAN Guzman
6 years ago
I ve been bringing my cars here for years They do quality work they are are very trustworthy and Honest. I highly recommend them for all your Repair needs from small jobs to overhauls

  Harry Surry (Not laughing)
2 years ago
Been going here for years. The owners Gigi and Dave are great! If your looking for basic maintenance or repairs on your vehicle stop by and see them!

  Jim Quick
6 years ago
Barry's Auto Clinic is the only place we take our cars. Dave is honest and has always repaired and maintained our cars with integrity and good service. Never Disappointed!

  Chad Bonds
3 years ago
Great auto repair shop in Concord . I've been bringing my vehicles to Dave for over 10yrs and only trust Berry's Auto Clinic to work on my Cars and Trucks .

  Glenda Goodman
2 years ago
Great people to deal with. Always shoot straight with you regarding repair needs and follow through with great service. Highly recommend them.

  Milton hackett
3 years ago
They said I needed wheel bearing an all I needed was rotors, an they tried to tell me it was going to cost $1300 to fix.I would never take my car to these people again, got my car fix for $300 bucks. What a trashy business

  Teresa Eudy
6 years ago
These folks are fast, dependable, reasonable and most of all very clear about what my vehicles need and how much it will cost. I have used they services for years and will continue to do so

  Donald DeBerardinis
3 years ago
Our first time there and we will definitely be back . They we honest and didn't try to upselling us . Very friendly and great service. Thank you again

  Angie Olear
6 years ago
Efficient, experienced and professional. I've been a customer for 20+ years. I do not trust anyone else to work on my vehicles.

  Retired in Concord
3 years ago
Berry's always has given great service at a fair price, the folks there really know their stuff.

  Cathy Smith
2 years ago
Always great customer service for any auto repairs or state inspections!!

  Kenji Gauthier
a year ago
Best place anywhere around to get your stuff fixed!! Honest and talented to say the least!