Town & Country Ford Collision Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Vanessa Zuviri
a year ago
I want to give the biggest shout out to town and country for the amazing job that they did! The wait was roughly close to about 2 months but good work isn t rushed. I can talk all day about the good work that they did but the pictures speak for themselves. I am truly thankful. Thank you again!

  Mark Watson
6 months ago
I had extensive body damage to my F150. Town and Country did a great job of repair. They stayed in contact with me throughout the process, kept me updated on progress, and let me know when work was interrupted (insurance issues). I can t say enough great things about the staff there. Even though Mike was my primary contact, I worked with a several different people at other times when he was out of office. I was treated like their very own client each and every time. Many kudos to all of you, and thank you for getting me back in my favorite truck of all time.Service: Body & Trim

  Hamilton Boyd
a month ago
Collision Administrator Laura Williamson provided exceptional customer service.

  Sveta Maydanyuk
a year ago
A different car dealership damaged my car during service and this branch fixed the dent and paint damage to my car. They did a great job with the service and it was done within 2 weeks. Also, Shanon was great to communicate with!Services: Painting, Body & TrimServices: Painting, Body & Trim

  Chris Mack34
3 years ago
A few weeks ago my wife took her car Ford Fusion through a car wash, & the automatic brushes cracked her driver side mirror. Once we go approved to get it fixed, we took it the Collision Center and it was a great experience. Glenn was my point of contact and from the beginning to end he & the staff was great. My wife had to bring the car back after the part was ordered and even she was talking about how great the service was. Thank you so much for making our experience a great one. If I have anymore body work I will come back if needed. Big thumbs up to Glenn and his crew, from the front door to the back. Thank you!!!!!!!

  J. Ray
a year ago
Subpar. Needed front end repair and repaint. Paint and all is subpar. Kept my car for months and called to say ready. Paint chips. Missed spots. Bent and crooked upper grille insert install. Didn t put the lower grille on. Left off stuff. I was expecting better from a factory dealer. I had Miracle Ford body shop repaint my hood before (same car) and the work at Town and Country doesn t even come close to being as good. Looks horrible and unprofessional. Dissatisfied. Charged for things they didn t install. Didn t even put the factory emblem on. Was told don t worry we will find everything wrong and fix it because that s what we get paid for but that was far from true. Unfortunately, I have to send it back *out of my spare time* and be without the car, again, because their work is unprofessional and the manager doesn t keep his word. Over 10k in work but doesn t even come close to looking as good as it did pre-accident. I loathe the fact someone hit my car and the fact it wasn t repair up to standard.

  Matthew Gilley
3 years ago
Phenomenal experience all around. Shannon and Bryan were first class. Their team fixed our rear ended vehicle earlier than expected, and went above and beyond making it look like a brand new car. I'm glad I drove out out of my way to visit them based on a recommendation.

  Kathy Wallace
3 years ago
Words don t do justice to the amazing work that Glenn, Brian , Shannon, Frank and the whole team did on my car. Amazing! Super friendly and efficient!! Highly recommend!Services: Painting, Body & TrimServices: Painting, Body & Trim

  Bill Brock
3 years ago
Bryan T. and Shannon E. have been extremely helpful, courteous and professional in my several transactions with their business. Nobody wants to be fixing damage, but they make it as painless as possible. Thank you for your help during stressful times.

  Jane Johnson
4 years ago
Took my car in for service - had nothing to do with "collision". Very satisfied, nice waiting area. If you have an appt (which I would recommend), how long you have to wait depends on what's being done to your car.

  Emily Fisher
3 years ago
Go see Rene! Unpretentious, cool, professional, smart and never pushy....just the kind of person you want to work with...the anti-sales guy. Buying my second truck from him!

  Brian Chamberlain
3 years ago
Great service. Great staff. Thank you, John, for making my truck beautiful again

  Kieran Smyth
3 years ago
Shannon and Brian were very professional and the truck came out perfect!

  Phillip Black
3 years ago
Was very pleased with my experience from start to finish. Will take all my future body work business to this location.

  David Garlinski
2 years ago
Very happy with our repairs after a car vs. deer incident

  DJ
3 years ago
Incredible work, but you gonna pay. Insurance paid in my case.

  Douglas Emerson
4 years ago
Good Service. Great team

  Timothy Robinson
3 years ago
Awesome service