Metrolina Tire and Auto

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Daniel Judah
a year ago
Excellent service, excellent team members, excellent customer service. My truck got its air conditioning blower broken down and they repair it promptly. The price is excellent, it is a very reasonable price. The customer service representative is excellent, she is very friendly, helpful, and very knowledgeable.The service is quick and they did it without much hassle. One of their team members, which I presume to be the owner, is extra friendly and points out things that may be miscommunicated by the team members.Excellent place to fix your car.

  Paul Crawford
8 months ago
I chose this business because of a recommendation.I purchased 4 tires and was encouraged to get an alignment which I did. My wheels came back dirty and I thought that when I get home I would just rewash them. Turns out all 4 wheels have been scratched. I contacted them about the complaint and was told " i will send it on to Mike." Well it has been 2 days and I have heard nothing. Whoever done this KNOWS what they did. I don't expect anything at this point...poor business practice. Word of mouth goes along way. A final note..my tires are supposed to be at 33# and all 4 were at 40#. inexcusable. I went on a trip and my car was handling poor, so when I got home I decided to check the pressure...so sad. I just wonder if they torqued my wheels to the specified 83#???

  Tanner Gullick
a day ago
These guys helped me when Discount Tire and Firestone turned me away. Skip the big guys and go to Metrolina Tire. You wont be disappointed!

  Cab Dial
6 months ago
Metrolina saved my day!! I took my fairly old front tires in to have them rebalanced due to vibrations, and it was found that one was out of round, i.e. no good. Since both were worn pretty well, they both needed replacing anyway. Only problem for me was...I needed to have them no later than the next day due to travel commitments. And even though they didn't have my tire size in stock, they were able to order the the tires, have them delivered, mounted, balanced, and ready to roll in 2 hours! Two hours...simply unreal. And their pricing was very competitive with the big box and online shops. It's great to see and experience a business where customer-first type service still exists!

  T B
11 months ago
We have used Metrolina Tire & Auto for nearly 20 years. They ve given our vehicles all the basic maintenance services, tire changes, and major repairs. We drive away knowing our vehicle received excellent care. Every single visit is greeted with a smile and fantastic customer service. The team at Metrolina Tire & Auto is second to none. After all these years of coming to Metrolina Tire & Auto, I finally write this rave review from their lobby. I have witnessed humbling experiences they ve offered other customers as I ve awaited a basic oil change before. Now I sit here a humbled customer myself with a major repair need and can honestly say (as the daughter of a truck driver and mechanic!) I have never felt so thankful and appreciative for the level of customer service this crew extends to their customers! We have and will forever recommend Metrolina Tire & Auto to anyone asking for a mechanic recommendation!!Services: Air & cabin filter replacement, Tires, Auto battery replacement, Auto water leak repair, General repairs & maintenance, Auto A/C recharge, Electrical, Auto engine diagnostic, Auto engine tuning, Auto brake repair, Tire rotations, Engine repair, Vehicle Inspection, Auto A/C replacement, Wheel alignment, Brakes, Auto battery maintenance, Auto tire replacement, Auto emissions testing, Air conditioning, Vehicle safety inspection, Wiper blade installation, Auto maintenance, Auto brake replacement, Battery, Oil change

  Justin Norman
a year ago
I have been coming to metrolina for a couple of years now. Great service, friendly, reliable, fair. Mike is the man!Services: Carburetor cleaning, Auto body & trim repair, Auto windshield repair, Air & cabin filter replacement, Exhaust, Auto battery replacement, Steering & suspension repair, Auto glass repair, Auto water leak repair, Auto side window replacement, General repairs & maintenance, Auto A/C recharge, Electrical, Auto engine diagnostic, Auto engine tuning, Body & Trim, Tire rotations, Vehicle Inspection, Side view mirror repair, Auto A/C replacement, Auto exhaust system replacement, Auto sunroof glass replacement, Brakes, Auto battery maintenance, A/C installation & repair, Auto windshield replacement, Air conditioning, Wiper blade installation, Auto body & trim replacement, Auto brake replacement, Battery, Oil changeServices: Carburetor cleaning, Auto body & trim repair, Auto windshield repair, Air & cabin filter replacement, Exhaust, Auto battery replacement, Steering & suspension repair, Auto glass repair, Auto water leak repair, Auto side window replacement, General repairs & maintenance, Auto A/C recharge, Electrical, Auto engine diagnostic, Auto engine tuning, Body & Trim, Tire rotations, Vehicle Inspection, Side view mirror repair, Auto A/C replacement, Auto exhaust system replacement, Auto sunroof glass replacement, Brakes, Auto battery maintenance, A/C installation & repair, Auto windshield replacement, Air conditioning, Wiper blade installation, Auto body & trim replacement, Auto brake replacement, Battery, Oil change

  Lashon Perry
2 weeks ago
The best ppl I've been going for several years.

  Logan Carter
7 months ago
Absolute excellent mechanic. Every issue I brought to them they have decisively solved without destroying my bank account to do so. There staff is very knowledgeable and consistent.Services: Electrical repair, General repairs & maintenance, Auto engine diagnostic, Vehicle safety inspection, Battery, Oil changeServices: Electrical repair, General repairs & maintenance, Auto engine diagnostic, Vehicle safety inspection, Battery, Oil change

  Jack Brosch
4 months ago
Mike will take care of you, give him a chance for personal service beyond the norm!!

  DJ XX93 (Dj)
6 months ago
Since I moved here, I let them take care of my car whenever it needed something, and they have done a great job every time.

  Matt
10 months ago
Awesome folks here. They do good work quickly and at a fair price. Jacquline up front is an excellent communicator and keeps everything moving smoothly.

  Alexandra Dickerson
11 months ago
Went above and beyond helping me with a leak that took out my AC right before a spring break trip. Didn t charge extra, even though they absolutely could have at my behest. They were super professional but also kind.

  Denise Scarboro
a year ago
I had a low tire pressure and walked in the door of their business w/o an appointment. Even though they were very busy I got my tire looked at within an hour and a half. Found a screw and repaired it. Very friendly people! I am grateful since I have to drive two hours tonight. I now have peace of mind thanks to these great people. I will be back!Service: Tires

  Racquel Bryant
a year ago
Took my vehicle to this place about 14 days ago due to my car overheating. They stated that I needed a radiator cap, water pump, and antifreeze. No problem I paid for it. 8 days later the car began to overheat again and the rep came to me and told me that I needed a thermostat and a thermostat gasket and they added more antifreeze. Fast forward two days later, it s running hot again. I finally took the car to my dealership and they told me that the entire radiator needs to be replaced. I basically spent almost $800 for nothing in the span of two weeks. It s ridiculous, I m not sure why I wasn t told this the first time that I came. Won t be back to this shop!

  La-Sonja Murray
a year ago
I have been coming here since 2007. The staff is exceptional! This is the only place besides the dealership that I will entrust with my vehicles! Kudos to Mike and the entire Metrolina Tire team!Services: Tires, General repairs & maintenance, Tire rotations, Vehicle Inspection, Oil changeServices: Tires, General repairs & maintenance, Tire rotations, Vehicle Inspection, Oil change

  Kelsey Romney
2 years ago
I have used Metrolina Auto & Tire a couple of times since moving to Charlotte and I am very impressed with their service! They were able have my car completely repaired on the same day that I took it in for very reasonable prices! I also appreciate that they take the time to explain to me exactly what the issue is and what I am paying for. I would definitely recommend them to anyone who needs auto repairs!Services: Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, General repairs

  Maureen Tulloch
a year ago
they told me i needed a throddle sensor. Took it to a different mechanic shop. They hooked up their diagnosis machine to my care and told me nothing was wrong with the sensor. They also was charging double price for the parts (sensor, sparks plugs/wires). Called Auto Zone and their price was much much less. will not be going there again.Service: General repairs & maintenance

  Robert Hill
6 months ago
Very nice and courteous gave me some air in my car Offer to pay said no worries

  Kimberly Buck
6 years ago
Friendly, knowledgeable, honest, reasonable prices, does good work

  Terry Baskin
11 months ago
Professional, efficient, and price worthy! Love these folks. They will be my auto works for all of my vehicles!

  gabriel henriquez
a year ago
If you care about your car please don t take you vehicle there I took a brand new car to just get a simple inspection and 30 mints after I dropped the car off got a call from them that someone had hit my car. I had to deal with the incident myself since they didn t do nothing about it even though they were responsible for my car they just stepped out of the situation and just pretty much let me deal with the issueService: Vehicle Inspection

  Jim Hammond
7 years ago
Mike and his staff simply do exemplary work. We have been taking our cars to him for everything (inspections, tires, service, etc.) for over ten years and cannot think of one time that we were not satisfied. He is honest, fair, and actually cares about his customers.If you are looking for a mechanic that you can trust (and aren't we all?), this is your place.

  Sarah Kutcher
4 years ago
I'm a procrastinator. I needed an inspection. After making an appointment and being told for the second day in a row at a big-name car shop that it would be over an hour, I stopped at the first place that said R U DUE. I'm so glad I did. The vibe when I walked in was like a cool lounge. Vintage signs and interesting decorations everywhere. The best part was they got me in and out in 15 minutes, but I would have gladly stayed longer. The people were great and the service was incredible. I'll definitely be back.

  Jim Larson
6 years ago
For the second time I had Mike & crew at Metrolina Tire do work on my 2013 Sonata. First was very well priced tires, and this time an oil change & front brakes. And for the second time I know why they do the work on my car & many other dedicated people.Mike & staff are very knowledgeable and trustworthy along with easy to talk to. Great job guys!!!

  Leslie Runfola
3 years ago
My entire family has been bringing our vehicles to Mikes since he opened. Mike resuscitated Old Blue for 13 years past her prime with a smile on his face saying I don t know if it will work but we will give it a shot because he knew how much I loved that van. He has worked on over a dozen vehicles for my family over the years and saved us money by making suggestions we hadn t thought about. Mike has proven to be a rare gem in his industry. If you don t check out Metrolina Tire & Auto you are just throwing your money away!Services: Transmission, Carburetor cleaning, Electrical repair, Air & cabin filter replacement, Tires, Steering & suspension repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Engine repair, General repairs, Wheel alignment, Brakes, A/C installation & repair, Air conditioning, Battery, Oil change

  Eric Miller
5 years ago
Had some wheel work done (nothing to do with tires). They were the only place out of 8 to actually give me a quote over the phone, and it seemed reasonable considering the labor that would be involved. I had to supply my own parts (they confirmed over the phone) which was fine because I'd already bought them. Service was quick and as expected. They honored the phone quote even though I'd spoken to someone else the day before. Zero complaints.

  Zuzu Madanat
3 years ago
Went to 2 big box chains and I'm so glad that I can here. Saved $200 and had the best experience. Service was wonderful and I didn't feel like I was getting scammed with needless add-ons and extra fees. Just one clean price and lifetime tire rotation on top of all of that!

  David E
3 years ago
If you are looking for a shop to maintain your vehicle, Metrolina Tire and Auto is the place to go. They have performed several major services for me over the past several years, saving me hundreds of dollars over Dealer Service prices. They are a Professional, High Quality, Customer Friendly, Honest, and Dependable Family owned business. Before you buy give Mike a try !Services: Steering & suspension repair, General repairs & maintenance, General repairs, Brakes

  Brad Smith
4 years ago
My wife and I have been coming to Mike s shop fo nearly 20 years. He handles all of our car repairs at half the price of a dealership. An honest mechanic is like gold. Luv these guys...

  Ashlee C
4 years ago
It's rare that you can find an honest mechanic, but this place is it. Mike and his entire team are trustworthy and focused on fixing what is wrong, not trying to add unnecessary items to my bill. I've been going here for years and will continue doing so as long as they're in this area.