Luis Auto Center
4.6 (77)
9903 Albemarle Rd, Charlotte, NC 28227
(980) 224-9449
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Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Carlos Ramirez
5 years ago
I have been here a couple of times, the first time was for a tire and got great service and great price. The second time was for my 2nd car to get the state inspection. Great service will definitely make this my only place to service my car
RUFUS J BANKS
a year ago
Experience was very good. The mechanic dropped some knowledge on me about my vehicle and he worked with two young ladies, who were hands on during the inspection. I was very happy see this.
Call 1 Home Repair
a year ago
I thought they did a great job getting me in and out for a inspection. The mechanic was great! The girl at the front desk may want to be a little more friendly...
No Juan
a year ago
Called in regards to getting a new tire, the person on the phone was nice and said she was going to the back to check if they had any. I was on hold for 45 minutes until THE OTHER PERSON hung up, i tried calling back but nobody answered. i have no idea what the customer service is like in store nor do i plan on finding out. Don t waste you re time here since they won t make any for you over the phone.
David S
a year ago
I came in for an alignment and they didn t complete the whole job. They didn t reset the traction control module (not sure if that s the name). So the light popped up on my dash, and I had to take it to another shop to get rid of it
Dead Deaddawn Dawn
9 months ago
I had my jeep towed there late at night. They called me early in the morning, told me what was wrong, fixed it that day and i was on my way.
ughmas
4 years ago
Luis was awesome, I came late on a Sunday and he mounted and balanced two tires for me right away and cheaper than the chain shops. His shop was very clean and he knows what he's doing! I will be back in the future.
Sondra Bryan
4 years ago
I too, found Luis through Groupon. He had some happy folks that I read from reviews. They were awesome. Just such a pleasant experience. Thank you!!
Erika Root
3 years ago
Very friendly workers. I purchased a Groupon for oil change and tire rotation.A week later I noticed my car shaking terribly and took it back in. They told me I needed new tires, breaks, and had an oil leak... mind you my car did not have this issue before. I decided to take it to two other shops and found out all I needed was an alignment from having my tires rotated... be cautious especially if you re female they will try to say more is wrong thinking you ll just fork over money
Chi Ngo
4 years ago
This honestly is THE BEST experience I have had at a car shop. It s a local business. The customer service is above and beyond. The price is very reasonable. They are not trying to sell like most shops. They give their honest feedbacks/suggestions about the car.
Charlie Fiorillo
4 years ago
got an oil change/rotation groupon. definitely the fastest i have seen, and they didn t try to add on any gimmicks (air filter/fluids/etc) like many other oil change places do, which is nice.i hope to be back!
Joe Ayers
4 years ago
Great service and their prices are extremely competitive. They give honest opinions too, and don't try to talk you into work you don't need. They're great!
Guillermo Palacios Jr.
4 years ago
Transparency in business will always translate to faithful customers. Luis has been nothing but professional and informative. we were searching for a new home for our vehicle, and I think we found it.
Tom Root
4 years ago
Thank you Luis for helping me to find a used tire from another seller, when you didn't have a hard-to-find tire for my van. You are very welcoming and helpful. I will be back! Tom
Kevin Aidan Sylvane
2 years ago
Luis auto reliable dependable and honest up-front! Fair and quick work satisfied with the work that has been done for me and will keep luis auto as our mechanic for they are trust worthy
Scottie Williams
2 years ago
Great family owned business with kind service. Unfortunately I couldn t get my car fixed because of a tool they didn t have, but it was a cheerful experience
Alexander Nunez
3 years ago
BEWARE...They replaced my sway bar links with used salvage parts. The link pair are not alike and visibly worn. $180. 00 I paid, and NOW they dont pick up phone. 0 stars for this ASSteroid.Service: Steering & suspension repairService: Steering & suspension repair
Lily Rodriguez
5 years ago
The service was quick, transparent and honest. If you are looking for an honest, knowledgeable mechanic that truly will only fix what your car needs this is it.I finally found a reliable mechanic!Mecanico honesto, rapido y buen precio.
Brett Gale
5 years ago
This is a new place he's been in business about five months Louis his himself was working very hard the place is so clean and organized clean fon an auto mechanic shop I bought a used tire that looks brand new total price out the door tax and mount and balance 30 bucks I wish had a set of four very nice guy and I'm sure that he's going to have a huge customer database once the word gets out.
Karen Torrence
4 years ago
He does a great job and he's pleasant. I don't always want to run to the dealer for everything, so I'm glad my family and I found him.
Martin Alonso
3 years ago
First time being here and I can say the service is excellent. Luis is very professional and knowledgeable. I would recommend him to everyone.
Ronald Cox
4 years ago
they are very knowledgeable about their work they duo-fast variety of things for your car there smart they're friendly excellent place to take your car.
Marcos Feliz
2 years ago
Excellent service, honest , responsable and fair price . Not doubt to bring back my truckService: Wheel alignmentService: Wheel alignment
Christopher Jones
3 years ago
Family owned and trusted. These guys will let you know what is wrong with your car and not charge you for things you do not truly need. Honest people.
Kimberley Mackey
3 years ago
Great prices Good work and very friendly and professional staff. I'll be back!
Al ROB
4 years ago
Great place good people excellent service amazing price was blown away with price cant be more happier will give this more business from now and on
Rebeca Trujillo
4 years ago
Best experience! So glad I found this shop. Will definitely be back!!
sabu mazur
5 months ago
Excellent service.
Tiffany Echevarria
5 years ago
Great place!! Locally owned, great prices, staff is very knowledgeable!
Ricardo Marquez
4 years ago
Good mecanic shop really responsable they do anything,mecanic and general ailment,A.c work , tires and more (hablan espa�ol)