Independent Tire And Auto Repair
4.6 (165)
3655 Beatties Ford Rd, Charlotte, NC 28216
(704) 398-0271
independenttireautoservice.com
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- Identifies as veteran-owned
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
William Mcmanus
3 months ago
I was and always is highly satisfied with this auto service center. The staff will let you know what the issue is and fix it RIGHT. I highly recommend this center to anyone. I even brag about my satisfaction with them to my friends.
iloWae LLC
3 days ago
Great Customer Service! Got my car back on the road same day and had a reasonable price!
Floyd Davis
3 months ago
Fernando, and his team are top notch. They explain everything in detail allowing you to make intelligent decisions when it comes to your mechanical needs. It s not about the money but about the quality when it comes to his team.
Roosevelt Brown
4 months ago
I am NOT happy with Fernando and this shop. I had been coming here with vehicles for years with no issues. I purchased a Chevy Sonic with the 1.4L turbo engine that eventually had an oil leak. I took it to this shop and after spending over $400 between replacing the oil feed line, valve cover gasket, and oil pan, the car was still smoking and leaking oil. I took it to a different mechanic who discovered the turbo was failing and needed to be completely replaced which was leaking oil directly into the catalytic converter. THIS WAS THE ISSUE WITH THE VEHICLE. They took my money and misdiagnosed the issue with the car. DO NOT come here!!
Christina Garrison
3 months ago
They were easy to make an appointment and get in in short notice. Customer service was excellent and they even went the extra mile to go to a different location to get the correct tire for my car. Thank you all again
Mashona Mcafee
a week ago
Fernando is a good person and gives female customers patient care with no unnecessary extras.
Wanda Williams Lewis
4 months ago
We've used Independent Tire for many years and they have been ABSOLUTELY amazing to us! They are reasonable, prompt, honest and extremely informative! They are a 1 stop shop for ALL of our vehicle needs. I've recommended them to ALL of my friends and family. The staff is friendly and extremely knowledgeable. The BEST in Charlotte, Mint Hill, Matthews, Indian Trail, Stallings, Concord, Kannapolis, Matthews etc. Try them! You will NOT be disappointed!
Thomas Lewis
4 months ago
Very nice and helpful. I've been taking my vehicles there for several years. Competitive prices. I totally recommend!!!
Silvia Martinez
3 months ago
Excellent service. I have taken my vehicles to that place for 7 years. The staff is honest and friendly. I recommend it 100%.
Ricky Winchester
4 months ago
My name is Ricky Winchester I have been taking my vehicles to independent tire for years what I most appreciate about lead technician Fernando these guys they are honest and upfront about issues with your vehicle I have recommended several people to independent tire another reason they don't try to overcharge you for repairs
MoBee113
a month ago
I took my jeep there after a miserable encounter with Hendricks of Concord. They listened to me and fixed the problem the same day for a fraction of the cost.
Gary Anderson
a month ago
I got great service and it was fast. They have never disappointed me!!
Beatriz Alvarado
3 months ago
I have been maintaining my car for 6 years, in this place. Best costumer services.
Monique Morton
3 months ago
Been taking my car here for 5 years! I love their services
Isra N
8 months ago
I was on my way to Meineke when i drove by this place, checked the reviews quickly and made a u turn. and i am so glad I did.Fernando is patient and actually listens (which is huge when you re a female that is used to mechanics completely tuning you out)He fixed an issue (loud noise) that TWO other mechanics (one being Meineke) had refused to even look into (claiming it was an advanced transmission issue) it was a clip on my air filter that the last mechanic had failed to properlyclip on.Fernando listened to me, drove the car with me and found the culprit in 5 minutes after 6 months of this noise and trying to find a mechanic to look into it. And he fixed it for free(which included putting car on lift to get the clip from bottom of cover).
KYA
4 months ago
Great customer service & repairs were completed in a timely manner.
Tyler Spain
a year ago
My Car ran hot and I took it to a mechanic who stated I needed a new radiator and also could of blew the head gasket in my Engine. He would not work on the car, stating I needed someone to test the Engine. I asked people I trusted in the community for a HONEST mechanic who was TRUSTWORTHY AND HAD INTEGRITY. Fernando at Independent Tire & Auto Service was brought to my attention by a trusted friend. I took my Car there, Fernando was honest with me. He fixed my radiator, tested my engine and thankfully that was all I needed. His price was reasonable and I had my car back in two days! He is Honest. He does Great work! Prices are Fair!Service: Brakes
Perry Love
6 months ago
Brought my truck in for oil leak was told it was rear main seal had work done my truck continued to leak took my truck back 5 times was told they couldn't find the leak took it to another place they found it don't waste your money
Malcolm Damon
a year ago
Jose has been working on my car as well as my wife car as well as other family members vehicles as well. Jose and the guys at his shop has provided us all great customer service. I believe some of the best service in town. I truly believe that Jose is one of the most honest individuals that I know. Most shops will do work on your car and know that it wasn't needed but Jose will let you know that the problem you thought you where having is not the issue. Hands down Independent auto provide excellent service!!Services: Air & cabin filter replacement, Tires, Vehicle Inspection, Wheel alignment, Brakes, Battery, Oil change
Yolanda Hall
a year ago
They was supposed to fix a oxygen sensor and car was still running to he same when I picked it up. They say they couldn't fix but took my money. Please don't let these people fix your car. They are not honest people. They kei my money asked them for some of my money back. They didn't give it back crook's.Services: Auto battery replacement, Engine repairServices: Auto battery replacement, Engine repair
Nicole Bristol
a year ago
Work done on the car was good I had the heat fixed on a 06 Honda pilot the only issue was things missing from the car I called and asked if they had cameras I wad told yes but when I mentioned missing items it changed to there are no cameras where the car was being kept mind you this is a fenced in locked up at night can not get in the fence without a key and climbing the fence with the type of item missing is not likely so I will not be using again but by all means you try it just don't leave anything in the car even a large tote full of donation clothes and shoes.Service: General repairs & maintenance
Ashlee Harris
8 months ago
I've been going to them for years and have always received great service.
Lauren Kelley
a year ago
I was driving from Pittsburgh to Hilton head and popped a tire on 77. These guys did a rush job for me and really saved my trip! Bonus the tire cost about half what I paid in Pittsburgh. I am so grateful to these men and definitely recommend them to anyone in charlotte!Service: TiresService: Tires
Inetta Bell
2 years ago
I have been going to Independent Tire since the doors opened 1992. It was under a different owner but the service & professionalism are still superb. The service is high quality & prices fair. I would recommend all women to patronize this business for fairness & honest diagnostics. Fernando explains your options in detail. I will not take my car to any other car repair business.Service: Brakes
Anthony Caruso
a year ago
Awesome shop, had a vibration due to tire cupping on the front tires of my 2005 Dodge Ram, the rotated my front tires to the rear and put the rear on the front for me within an hours time, got me right in and back on the road to continue my trip from North Carolina to Florida!! 5 stars from me, these guys are awesome and fast!!!Service: TiresService: Tires
Matt Kalustian
2 years ago
Quick service, friendly staff, good prices. They explained everything to me and laid out my options clearly so I could make a good decision. Will definitely come back next time.
Jennifer Scott
a month ago
Great service affordable
Youth Sports
a year ago
This place took 11,000 dollars from me. They gave me a warranty that they will not honor. Fernando scammed me out of my money and put cheap parts on my truck . He is dishonest about the process of fixing cars. Stay away from here. He takes advantage of the area he is in and the people.Services: Tires, Auto brake repair, Engine repairServices: Tires, Auto brake repair, Engine repair
T. Wood Art
2 years ago
As an expeditor, problems occur. We needed quick attention on a busy Saturday. We were accommodated in a reasonable amount of time. We are very pleased (customers are too) with fitting us in. Go there!
Shaneez Parson
a year ago
So far, they are good with me. I believe his name is Mr. Willie. He's been the person to work on my car. He communicates and tells you what needs to be done.