Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ethan Evans
a month ago
The only place I trust for my European car repairs. Best of the best.
Salah Eddine MIFDAL
5 months ago
If you drive European and you are always worried about where to take your car for maintenaince/repairs... forget the dealership, this is the BEST shop in Charlotte. Ethan and the team are friendly, very knowledgeable and extremely honest (which is rare). The prices are fair, the service is top notch, and they will simply earn your business. Went there because the reviews were good and I am here to confirm this shop is A+!!
John Hawthorne
2 months ago
EU Auto is a complete fraud. Referred my daughter to them based on Reviews and they unfortunately turned out to be hustlers. They have a base diagnostic and oil change price which we agreed to. Called back with additional recommendations. Was told there would be an additional $821.00 to replace motor mounts. So my daughter called to explain and I approved. When she got the call to come pick up her car, the was now over $1400.00 plus the original charge for diagnostics, oil change and 2 cabin filters. So it s now over $1800.00. Needless to say she won t be coming back and I will forward to Better Business Bureau.
Robert Houston
9 months ago
Paul and his team are miles above the rest. It doesn't matter the problem, he always fixes it. This time it was my starter. He diagnosed quickly and had it repaired the same day. I highly recommend EU Auto for any of your foreign vehicle repairs. Thank you for always being there when I need you.
Raquel S
4 years ago
Paul at EU Auto is awesome. I bring my diesel BMW here whenever I need maintenance or service done. I always try to make an appointment but Paul has squeezed me in on short notice too.
Corey Sefers
a year ago
Hands down, best place in Charlotte for European vehicles. Paul is great to work with, trustworthy and doesn't price gouge like the Mercedes dealership. Literally saved me over $10k. Highly recommend!Service: General repairs & maintenanceService: General repairs & maintenance
Mon
a year ago
BEST car repair and maintenance shop in Charlotte, hands down. Specializes in European cars. I trust Paul, the owner, 100%.
michael prunty
8 months ago
One of the best experiences in dealing with auto repairs. Always feel that I am being respected for my time and money. The honesty that is displayed is truly remarkable in this day and age. I recommend this place 10 out of 10.
Daniel Muhtar
8 months ago
Paul & Ethan are great people. I feel like I am lucky to have found them and their great service. I have never felt pressured. Highly recommend
John Stephen Von Roue
4 years ago
Mr. Paul - Owner/Operator, has integrity, honour and stands in Truth. I am grateful for his efforts to redress a major snooker from Firestone and restore my classic Audi TT Roadster. Where issue presented itself, he took the bull by the horns and did what was necessary to make it right. So grateful. Having lost all in transition from forest fires and new to area from West Coast - not knowing anyone in region, may I lift and give gratitude, blessings to him, for listening, hearing, addressing, redressing and resolving. Thank you - for True. Would recommend above and beyond - Integrity; Honour; Truth!EU Autos - No other.
Robert Holmes
2 years ago
Mr Paul and his crew are knowledgeable,experienced and really friendly. My 2000 740il now runs better than new. I highly recommend this place.
Kostas Bacogeorge
4 days ago
Best European shop around hands down!!
Alex Thompson
a year ago
The is the best European auto shop in Charlotte. I will never take my car to the dealer again. Expert advice and a great team. Only thing I'm disappointed about is that I didn't find them sooner.Service: General repairs & maintenanceService: General repairs & maintenance
William Seay
11 months ago
Paul is the one the greatest Mercedes tech i have ever dealt with the guy would give you the shirt off his back and always is there when you need him !!! A+++++++++
Neeraj Chandra
5 years ago
These guys are absolutely incredible. I have taken all my BMW's there and they are more knowledgeable than the guys at the dealerships. Their price is far less than the dealership and they do quality work. I trust them because they work on my car as if it were there own car. Meaning lots of mechanics take shortcuts and leave loose parts, these guys are the best in the business at least. My friend also takes his Audi there and has always had a great experience. Paul is a man of his word and always gets things done right. I know a lot about cars but he is one guy I turn to for advice when I don't know something myself. I highly recommend these guys only if you care about the quality of work you get done.
scott patterson
5 years ago
This is hands down the best place to bring your foreign car. I personally have trusted them with an Aston Martin, Porsche 911 turbo, and Jaguar. From oil changes to major issues, they are the ones. Customer service is unbelievable, very fair pricing, they will save you money where they can. Paul, the owner truly cares for his customers! Don t hesitate to let them help you too.
Traci Young
5 years ago
Just want to update my review. These guys are trustworthy. I had some suggested maintanence from the Mercedes dealership. I asked Jay and Paul to check it out. My car did not need the repairs Mercedes said I needed. They could have charged me for things I didn't need, instead, they were HONEST. This saved me money and a headache. Thanks so much!I give these guys five star rating for customer service, wait time, knowledge and price. I'm not from Charlotte and didn't know a mechanic I could trust to work on my car. I always go to the Mercedes-Benz dealership for maintenance but the prices are outrageous. Jay and Paul gave me a more than fair price on the same exact work Mercedes-Benz would have done. I also was able to ask questions about the work that was done and they gladly explained to me what was fixed and why. So glad I found this place!
Deborah Len
4 years ago
Hands down this is the best experience i have had in the 3 years of owing my 2006 SLK 280. Peter and Paul are wonderful to talk with about what NEEDS to be done with my "baby". What delighted me the most was the way Paul went over every aspect of what was repaired or replaced. The prices were also reasonable. THANK YOU THANK YOU THANK YOU
Ali Shu
2 years ago
Paul is the man. I came in frustrated with all the mechanic shops I dealt with in the city and he heard me out. And worked with me on a extremely fair price with excellent work. Paul is a straight shooter. Definitely recommend this shop!
Elson Baldwin
4 years ago
One of the best places in Charlotte to have a Mercedes-Benz, BMW or Lexus automobile cared for. Paul Malinak and his team give superior service, value and advice. This is an honest and professional repair shop. I highly recommend!
Jessica Ortiz
5 years ago
Paul is super awesome! He is fast, reliable, and extremely reasonable. He does a great job and is a good guy! I definitely would recommend him to anyone looking for a great mechanic.
L ori
4 years ago
Exceptional in every way! Amazing customer service, knowledge and prices. I wouldn't trust or take my BMW to anyone else - neither should you. YOU won't be disappointed - Ask for Paul!
Enzo S
3 years ago
EU Auto is the BEST kept secret in Charlotte!!!Paul, Jerry and Peter are the MOST in their field!The knowledge, SERVICE and integrity displayed here you can not put a price on.I've brought my SL500 here for 10+years for service.Thank you Paul!!!
Bryan Smith
a year ago
Excellent!!!! Paul and the rest of the Mccanics at EU Auto are amazing the do all my mercedes repairs they are reasonably priced and honest. I wouldn't go anywhere else.
Kita Watts
6 years ago
I've been going to EU for the past 3 yrs. And the prices are fantastic you can't beat the service, you know when you go to the other guys rest a sure your pay big time, and your car is ready either same day if not by next day depending on your work..I would recommend this service to anyone who owns a Benz or BMW.
M. Aaron Lay
8 months ago
Best service and fair pricing. Can t beat these guys. Very honest.
Tate Bolick
7 years ago
I HIGHLY recommend this place. Paul and his team are honest, and do a great job. They are fast, dependable, and seem to truly value my business. For those reasons, I am a repeat customer!
Emerson Thompson
3 years ago
The mechanics in this shop are the best I've ever worked with. They communicate with you while your vehicle is in the shop, they are extremely reasonable on their prices and they are very knowledgeable. Thank you, Paul, Emmanuel and Jay.
Blue Dinero
4 years ago
This is the best place to bring any car honestly. Very hard working and on time staff. Very polite and honest. I recommend everyone, literally everyone to get your cars especially foreign cars checked out by them. Will always bring my cars to EU AUTO
Taylar Lea
2 years ago
Needed a lot of work done to my car, and Paul was able to get my car in and serviced in less than a day. Super helpful as well!