NAPA Auto Parts - Walker Auto and Truck

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ronald Carnes
10 months ago
This was my first time at this store. The associate behind the desk did not waste a moment evaluating the problem I presented to him, and developing a solution. He took me out to my vehicle and showed me exactly what I needed. Even though NAPA could not provide the item I needed; they told me what I needed, where to get it, and how to install it. NAPA incorporates one of the tenants I live by: "Knowledge is power". NAPA is where you want to go for auto parts and knowledge.

  Ramsey
4 years ago
I don t remember the older gentleman s name that helped me yesterday (He had longer hair), but I was dreading having to go, get a new battery and deal with prorating it (battery died before it s time) . He was really nice and helpful and it was one of the easiest/ smoothest experiences I ve had in any auto parts store.

  Sean Kane
5 years ago
Needed a hydraulic hose fixed on the spot. Not sure the gents name that waited on me but what a good attitude and his helpfulness made this a 5 star!You can make a difference to the people you encounter every day so we should take a lesson from him.

  Hayes Hayes
6 years ago
Five stars for George who works at this Napa store. My friends car had a broken alternator belt and George went out of his way to help. He explained what was wrong and even helped with our options. We ended up having a friend drive over to help put the new belt on and George even came back out to help and double check everything. Customer service is rare these days but George was awsome!! Five stars!Thank you George:) From now on I will try and buy all my truck parts at this store. I highly recommend this store.

  Dahlia Hodges
a year ago
Staff rude and unhelpful, did not carry item needed, 3 people behind counter all seemed more interested in socializing with other person in store

  Lorenzo Serafin
3 years ago
Awesome guys! I came looking for an obscure part, when they didn't have what I needed they were able to find me a quick solution using what they had in stock. Really helpful

  Anthony Long
3 years ago
Even though they didn't have the part I needed, they tried very hard a and were very courteous.

  Jonathon Mclaurin
4 years ago
Poor customer service, went in to have a hose made was told bob wasn t there and the other guy couldn t stop inventory for five mins to make it. Why advertise you make Howe s and not train your people what to do, this is way I stay away from NAPA

  Jeff Franklin
2 months ago
Really helpful

  jose rodriguez
4 years ago
Terrible customer service/ racist. Waited on a worker for 40 mins and people that showed up after me were helped before I was.

  John Merritt
3 years ago
Google hours say closes at 1 on saturdays, but the door has a handwritten sticker saying noon.

  Josh Haynes
7 years ago
Carrboro's hometown parts store, friendly service and a clean store. Great experience for an out of towner!

  Thomas Austin
3 years ago
Always helpful and friendly. Assist with with motor and head machine shop pickup.

  michael
3 years ago
Highest quality parts available on any planet in any universe at any time.

  James Crusenberry
a year ago
They can get anything u need

  Cole Hepler
2 years ago
Great place for wiper blades

  Randy G.
5 years ago
Best parts fair prices

  Stephen Keith
6 years ago
Great service and expertise.

  BILL BOLEN
4 years ago
Great service and products

  Jesse Grant
3 years ago
Great staff here

  James Permar
3 years ago
Good service

  steve s
5 years ago
Wrong part, again.

  FRANCISCO GONZALEZ
3 years ago
Good

  E. RoQ
7 years ago
Outstanding