DEKRA Emissions & Safety Station
4.3 (118)
715 E Webb Ave, Burlington, NC 27217
(336) 437-8990
dekra.us
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Luther Odom
2 months ago
My only complaint is they may be closed during Saturday business hours.
Gabino Mejia
8 months ago
If you want quick inspection without waiting for them to finish a oil change on another car, this is the place.I had my truck inspected on another place for at least 6 years and every time it passed inspection regarding the window tinting, but this time I had to remove it to pass it.
Mr. Rooter Plumbing
a year ago
I ve sent my fleet here for years! Usually fast and helpful. Today was just the opposite. The two locations in my area seem to never figure out when they will take their lunch till we need their service. One was already closed. And the other closed after I was in the lobby. That wasn t what really offended me. When he told me he was closed I asked him if he knew when the other location would reopen. He said No I have no idea. If your looking for something immediately there are 97 inspection stations within an hour of his and I could choose any one of them . So I responded to him with your people came to me wanting my fleet. You Just lost it!Service: Emissions testing
Boyce Mullins
8 months ago
Technician did a great job. It was busy and he still got everyone taken care of expeditiously
Brandon Diaz
a year ago
I needed an inspection 20 minutes until closing time. They were a great help and gladly took my business.Fantastic customer service!
Lucas Durr
a year ago
Driven here a few times and never open. Might as well close the doors for good if you're not looking for any business.
Clay C
a year ago
Have been coming here for inspections for a while now. Today I took my wife's car in and this time they decided to charge me for window tint checks. I was assured by the cashier, stating with a straight face, that "only high end cars like Ferraris and Maseratis have factory window tint". Yes, at no point would a manufacturer as proletariat as Toyota roll a car out of their factory with window tint. I'm sure my wife's car, purchased from the Toyota dealership as is, only had factory tint by mistake. So, I can only assume that they get a kickback for up-charging customers or this guy is just a dotard. Anyway, unless you are independently wealthy and own a fancy car, you will probably pay for a tint fee. Going elsewhere for my other vehicles.
Taylor Wren
a year ago
Pretty speedy service. The only problem I experienced was that they don't seem to want to answer their phone.
William Herold
a year ago
The guy was real nice and professional even with 4 cars in feont of me in only waited about 20 to 30 mins tops
Josh Trotter
a year ago
I visit Dekra to get both of my vehicles inspected when they are due. They always do a good job. I usually have to wait, but not for very long.Service: Emissions testingService: Emissions testing
Ruth Trow (Ruth)
6 months ago
Super fast inspection, very polite staff.
LaShawna Carter
a year ago
Very quick and easy and convenient. And the prices are very reasonable as well. I would go here again.
Robert Parrott
5 years ago
45-50 miles is plenty of time to reset all monitors after purchasing a new battery. Having said that, guy refused to even hook my car to the computer to see if it would pass after driving 46 miles. Drove right down the road (maybe 2 more miles) to the place that told me to drive that distance to begin with. It passed with flying colors. Felt as if I were treated like I had no idea what I was talking about. Even if I didn't, I don't feel as if I should have been turned away because he felt as if he were more knowledgeable than I.
Frances Loftis
a year ago
Went to this garage for an inspection on my jeep, before 430pm on Friday the attendant already had the closed sign showing when the hours of operation said close at 500pmHe refused to inspect my jeep and I took my business to Duncan's Exxon on Church St
Jason Shumate
3 years ago
There were a few cars ahead of me when I got there but I still got in and out very fast. No problems at all. Will definitely go back for my next inspection.
Robert McDonald
a year ago
Fast service. Friendly employee. Always polite
Genie Moore
6 years ago
Made an appointment for three Saturday. They say they close at five on Saturday. Got over there at about ten minutes to three and no one was there and said closed on the door. I tried calling the office to see what's up. No answer. HORRIBLE SERVICE! I will never go back.
Yesica Becerra
2 years ago
Worse customer service! Took forever to acknowledge me, and when they finally did, the guy was super rude. I got in my car and went else where! Smh!Service: Registration renewalService: Registration renewal
Andrew Furr
8 years ago
Nice people every time I have been here which has been 4 times. Very quick service also!!! Will come here from now on!
Ruben Lopez
5 years ago
Very good place l recommend if you're busy person if your time is gold if don't like waiting long time this is the right place for you
Russ Clay
6 years ago
This was the DEKRA on Webb Aveune in Burlington. Stopped going there when they did not pass my SUV that had nothing wrong with it. Come to find out their machine was not working properly. They charged me for inspection. Took my SUV to dealership and no issues with vehicle. Guy at DEKRA seemed lazy and slow. I was able to get my money back. Aftet complaining he give me all $23 dollars back in all coins...not professional. Have not had any problems with the DEKRA on Alamance Road. The guy(s) there have always been extremely professional and nice.
Eddie H
5 years ago
Dont go there, there was nothing wrong with my car and told me I had a problem in it. Took it elsewhere and passed it like nothing. Ps. They still charge you even when they fail your inspection. I don t recommend it.
Dilcia Gavarrete
5 months ago
Bad and rude service
Ada Mada
2 years ago
One location was closed before closing time. The other location the dude was rude. Not a nice experience.
Cary Keithley (Evil Empress)
2 years ago
We go every year, on and out quickly with professional and courteous service
Terri P
2 years ago
Call and make sure someone is there before you go. Went twice and they were closed midday.
Nadine Dixon
9 months ago
Very friendly and was done in no time.
Tim Miles
8 months ago
Fast service. Professional staff.
Monique Tunstall
2 years ago
In and out less then 10mins. That's my kind of service. One man show!
Michele Montjoy
3 years ago
Fast and efficient! With a toddler that gets impatient fast it is nice they get me in and out fast!