Skyland Exxon

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Scott Melton
3 weeks ago
Arrived for inspection and was met by an angry rude staff mumbling profanities because I pulled up to an empty bay that was labeled NC inspection. I went to the new Valvoline behind the Chic-fillet on Airport Rd. They were fast courtesy and professional. Life is too short for hostility like that. The customer has power only if they post their experience.

  Joe Chandler
3 months ago
Stop in to talk to a mechanic and one of the two mechanics, that were standing around with nothing to do, went off on me.I left, went up the street to another place. They were busy but friendly, and were happy to help me with my mechanical needs.No need to be rude. I guess they preferred to stand around.

  Bryan Hill
4 months ago
My mom had a accident less than 200 yards from Skyland Exxon, we called and they came, I ask how much they charge to have it towed to mountain home area, he replied over 340.00, and insisted that we have it hauled to the station right up the road, I m talking we are at the intersection south bound red light. He said we would not have to pay anything that day, and your insurance should cover it. We called another tow company to pick it up and bring it home, mountain home area, and they charged us 85.00$ Skyland Exxon charged us 380.00 just to drive it up on there roll back with one flat tire, and move it less than 200 yards to the station just past the intersection from where the accident happened. I could have thrown a rock the distance. Just the truth! God bless!

  P Williams
2 months ago
Clean station, staff is friendly - they even feed the birds - free air, auto service bays. The only reason it's not 5 stars is because of the intersection. It is tough to get in and out of due to traffic. That doesn't keep us from going, but we try to avoid the busiest times of day.

  Mark Troostwyk
4 months ago
If you need work on your Honda or Acura you will get the most professional and honest service at Import Concept 2 off Patton Ave. Definitely not here.

  Miller Shire
10 months ago
You can trust the work done at Skyland Exxon! They have kept my high mileage car going for years now. The staff is knowledgeable & friendly. The prices are reasonable. If it s work they don t do (ie, new tires), they will refer you to someone who does. I would never go back to a dealership. Plus their gas prices are fair.

  Michael Jones
9 months ago
My wife and I were delivering Meals on Wheels when my vehicle locked in park and blocked the road. Our insurance roadside assistance said it would be 90 to 120 minutes wait for a tow. We called Skyland Exxon and they had a tow truck there in 20 minutes. Everyone was extremely helpful and fixed our vehicle fast and at more than a reasonable price. Do unto others is always a good business plan.

  Greg S
11 months ago
I went in for an oil change. And was greeted with good service at the door. I'm a recovering alcoholic who has a blown go in their car. I've been sober for 5 years but I still have to do my pentants. The mechanic who was going to take care of my oil change named Chris snurk at the fact that I had a blow and go.Nothing that I'm proud of,but it's just the way things are. After that. He put the car up on the rack. I was later called in to be shown that my factory bent stretching the back were bent and they needed to be straight across which is not true to Speck on that car he later on pointed out a bunch of other things.The only thing that was actually factual. Was the fact that I have a gasket leak which is true which I would like to give the business to the owner David because he was very accommodating and I believe he knew. I would consider giving them another chance at my business, but not until that guy is gone. His name Is Chris I do not trust his judgment he's trying to sell you more Than what Is needed? . Overall it's still a good mechanic business. Just be weary of Chris!

  Mr. Cruz
10 months ago
Nice people! Nice job! I don t understand why Firestone is full when this people make a better job! They fix it they don t broke your car! Come here again if I need it! Awesome place!

  Jeremiah Fraser
2 years ago
I stopped here one day for a cup of coffee, but found they only have a coffee maker for customers and the pot was empty.However, they were nice enough to make a fresh pot just for me, and it was complimentary.I was looking for a good local mechanic since I'm new to the area, and had been getting estimates for a timing belt and water pump service. I was so impressed with how nice they were, and how professional the employees seemed I went back and asked them for an estimate.The estimate was the most competitive I'd gotten, and they not only kept the appointment promised, at the exact price quoted, the service was done the same day within just a few hours. They treated my car like gold and returned it without so much as a fingerprint on it. I am very impressed at the level of service and have already recommended them, and will definitely be returning in the future.

  Nick Williams
7 months ago
Charged for something I didn t ask for asked for regular oil change was giving full synthetic when I specifically said I didn t want that this place is just a poor excuse for a shop I d rather take my car to a meth head than to trust this poor excuse for a shop to touch my car

  Adam Blythe
2 years ago
The tire and auto repair shop did an excellent job diagnosing our issue and getting our truck in to get fixed immediately while we were visiting on vacation. Other shops around were either booked or too short staffed to help, but the kind and responsive staff here were quick to help us out when no one else would so our family could get back to enjoying our vacation.

  Brandon St. Randy
4 years ago
My wife recently had some issues with tire pressure on her new car while I was out of town, she stopped by to get some help and the people here were very responsive and kind towards her. She only ended up needing a little air around all 4 tires and they didn t even charge her for the service, but that s not the point. The staff here is very friendly and seemingly community minded and that goes a long ways in my book. I ve also had many oil changes on various vehicles done here over the years. Great service from great people. I can t thank you or be grateful enough.

  Dean Smith
a year ago
My truck broke down needing an emergency tow. Skyland Exxon dispatched Chris within a few minutes. He was very professional and courteous. I highly recommend these folks if you need them.

  Dan Stewart
7 years ago
You will not find a better group of people to take care of you or your car. I had a terrific experience getting a pair of rotors put on my car. The price was better than anyone else around and the quality of work was excellent! The manager David really takes the extra effort to make sure that you are taking care of and that the turnaround time on your repair is fast. I will never go anywhere else!

  BehKY Na
2 years ago
Customer Service exemplary. Would give more stars, if I could. David and team were amazing. RV tow bar broke and shredded right Jeep tire. Tow service took me to this business. They not only replaced the tire they were able to clip damaged front fender and cowling together and gorilla tape together so we could continue our trip. Two older local women were there. Said they would not go anywhere else because they trust David (the owner). That they had been customers for over 10 years.

  Ricksie Rozay
4 years ago
Was only there for a 20 mins. While traveling, we needed a tire plugged. Pulled in, service rendered, they checked all the tires, and the manager spoke with us while we waited. We were in and out in no time. Great customer service and price was right.

  Jessica Criswell
3 years ago
I took my car to a chain establishment for an oil change and they told me that my battery was pushing 460 instead of the needed 600. I have had several cars worked on at Skyland Exxon and decided to go there for them to check it out. The General Manager, David, said my battery was pushing the right voltage, but he still replaced it for free (even though it was out of warranty) to ease my mind. I can t imagine going anywhere else for any type of service again, this has made a lasting impression!

  Katie Tolley
2 years ago
I would never go there for any work on my car. They obviously don t know the laws and are the least helpful bunch of people that I have ever met. I went in for a simple safety inspection because my car was less than three years old. I didn t have my registration on me but from previous experience, I knew that it wasn t required. They told me that I had to have a registration or notice and in buncombe county it had to be the emissions and safety inspection regardless of the circumstances. I asked them what people buying a car that didn t have a registration yet were supposed to do and they misinformed me, telling me that you had to pay additional money for a ten day tag to get a registration card for them to inspect it. I went to another shop and not only did the hey have no problems pulling up my info using my vin and inspecting me but they only did a safety inspection like what the tag office told me was all that was needed. They just all around misinformed me and if I did not know better, I would have spent additional time and money trying to get my car tagged. And if a shop cannot do something as simple as inspect a car correctly, how can they correctly fix any mechanical issue?

  Felisha Livingston
3 years ago
This is by far the best place to have vehicle worked on for any reason. The guys that work the garage are very good at what they do. Managers an service writer are very good at their job as well. David has an amazing work crew inside an outta the garage.

  Tracy Riva
4 years ago
I can not sing their praises highly enough. I was told by another station m6 car couldn't pass inspection and needed a ton of repairs. I took it here tp hey those repairs b3cause my regular mechanic was covered with other work. He recommended them because he said they were honest.They were extremely honest! They told me what repairs m6 cat needed, BUT THAT NONE OF THEM WERE NEEDED FOR MY CAR TO PASS INSPECTION! In went in thinking I would pay 800 to 1000 dollars for repairs and walked out spending 30 dollars for my inspection. They are wonderful and honest which is best praise I can give.

  Felisha Livingston (FeFe)
3 years ago
Best place in town to have your vehicle serviced. The guys in the garage do an amazing job and have great customer service. Inside crew is just as amazing. All around they are a wonderful group. Id recomend this place to anyone looking to have work done on their vehicle.

  Ken Borgfeldt
10 months ago
Generally the best price in town for Exxon gas. Best gas if you're an annuitant with a company discount.

  A S
4 years ago
Love this place. My family has been coming here for over a decade, I ve been coming since I started driving 5+ years ago! They are the NICEST people here and always make sure you re taken care of. Great prices, always very little wait time, and definitely the best place to go to anywhere around Asheville! :-) I recommend this place 210% for any kind of car maintenance you need!!

  William
6 years ago
These guys are honest and reasonably priced. I went in with a leaking did tire that had been previously patched. They told me the could not guarantee it which I was very ok with bit they fixed it anyway at my request. 400 miles later the tire is holding air perfectly. It is hard to find honest car people but these guys have my business from now on. Under promise a d over deliver. I am so glad I stopped here because I needed to air up that tire. Well no more airing up that tire since I stopped.here. AAAAA+++++

  Amanda Jordan
2 years ago
At a super busy intersection which is a bummer and people try to cut through their parking lot to skip the light which is annoying and super dangerous! Call them if you need a vehicle towed, always great service. Top notch customer service in my book.

  Shannon Rottman
3 years ago
We were visiting the area for the weekend when our starter failed and had to quickly find a local shop to perform the work.Went to Skyland Exxon and got it taken care of within a day. Unfortunately when we drove home back to Charlotte, we found that the A/C system had gone out (it was working fine before).Called up Skyland to see if anything related to the starter replacement could have affected the A/C system. The mechanic who performed the work, David Lindsey, was incredibly helpful in coordinating with us and a local shop in our neighborhood to diagnose the issue. He was even able to order and pay for a part we needed from a local parts store to ensure we got the system back up and running.I would highly recommend Skyland Exxon to anyone needing auto work done. Great, quick, and reasonably priced service. More importantly, the highest level of integrity and customer service in an industry where that is increasingly harder to come by.Thanks again Skyland Exxon & David!

  James Coffey
2 years ago
I went in got some gas. Asked how much it would cost Too tighten a hose clamp. They were rude and disrespectful. I will be sure to never go there again even for gas They don't deserve the money

  James Bass
8 years ago
Stranded on the side of the interstate and a majority of the places I called didn't want anything to do with me. I called them, they told me their guy was on a tow and would be with me shortly, I assumed that I'd be waiting at least another hour. He was there within 30 minutes, was courteous and got me taken care of quickly.

  Cheryl Critcher
5 years ago
These people are truly people you can trust with your car they will not try to rip you off they will not try to tell you more is wrong with your car than is. They know their stuff they fix your car for a very good price and they're very reliable. They try to get you in and out as quickly as possible.