Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jason Allbert
a week ago
No complaints about the shop-side. Tim & the team in the back are excellent. Good work. However, I had to downgrade to a 3-star based on the overall mgmt and front office. I arrived at 7:50am to ensure a prompt pick-up at 8am (because I had a 2-hour drive ahead of me). The keyholder did not show up 25 minutes late. No one took responsibility and no one used the word sorry or apologize. In fact, that was the first time in my life that someone called me rude (when I was simply in a hurry and being matter of fact). I even followed up with an email detailing my experience, and no one responded.
Norman Warren
3 years ago
This was far the best experience I ever had dealing with a body shop. The people there mad me fill like I was the only customer they had and took very care of all my needs. My car was hit in the back and quarter panel and they made my 2020 Honda Accord look like it just left the showroom. I was so amazed at there work that they told me the first day I went over there not to worry about the car it can be fixed. Then they said we are concerned about you and asked me was I okay. Man that made me feel good knowing that my well being was important to them. Look people if you want good service and work please go visit them and I promise you will not be let down. Thank you guys so much for what u have done for me.Services: Painting, Body & Trim
David Cox
a week ago
We've had work done there several times and we're very happy with the work they did. Quick to respond to questions and always helpful.
Matt Barringer
2 months ago
To say I am satisfied is a dramatic understatement. It is rare to find amazing folks like this anymore. Amazing job. Tom, Tim, Kristin, and team, thank you again! I am thrilled!
Ann Smithling
3 months ago
I scuffed up the front fender my CRV. While I was having routine service at Tim Marburger Honda I asked for a quote, however they do not do body work, suggested I may need a new fender and sent me to The Collision Center.SO I stopped by on my way home. I did not have an appointment, and wanted a quote to see if should just pay for the repair or use insurance. I was very politely asked to wait for just a minute had he would have a look.He came out and looked and said hang on, this may not cost you anything. He returned with a wet rag and within a few seconds the scuff was gone! Then he proceeded to go back and get or mix up some paint to touch a tiny blemish, bam fixed! This is so wordy because I recognize how rare it is these days to find someone willing to go out of their way for someone without charging them. I am also aware he could have up charged me for a fender, and chose not to.I left feeling so thankful for his kindness and honesty; I will recommend him to anyone!
jokaman25
11 months ago
Awesome place the workers are real people and understand you have a life too and got our car fixed and even showed us what was the extent of the damage unlike others who just want to fix it and take your money and push you out. They helped us with everything we asked. Even went above and beyond and fixed our window for us (only after asking that we wanted it fixed too) all while not pressuring us to spend too much money or time with them. Friendly staff will definitely be back in the future and would recommend them to anyone that wants a fix and to know about their stuff they pay to get fixed.Services: Auto body & trim repair, Auto power window repair, Body & Trim
Kelly Sheppard
11 months ago
My husband used to have his own body shop so he went with me to pick my car up. He was very satisfied and said they did a great job. I can t thank these guys enough, I would like to thank all of them for doing a great job. Tommy gave me a time line and they delivered on time. Highly recommend thanksService: Body & TrimService: Body & Trim
Renee Goodman
a year ago
The Collision Center of Stanley County did an outstanding job on my car! Their customer service is amazing. If you are ever in need of any auto repair this is the place to go! Thank you Tommy and all of your team for an exceptional experience thru a hard time.ReneeServices: Auto body & trim repair, Painting, Body & Trim, Auto body & trim replacementServices: Auto body & trim repair, Painting, Body & Trim, Auto body & trim replacement
M Gordon
2 years ago
2nd time getting a quote here 1st time getting the work done. Tom and Kristen where great to work with everyone there was very friendly. The repairs done the my truck are amazing can't tell anything was ever wrong with it. Will definitely do business with then in the future if ever needed
Gary Levine
2 years ago
Tom and his team did a fantastic job on the Lexus. Great fit , for all parts and took great care of getting everything right. Would not go anywhere else for body work. Best price, service and great follow up by Tom.Service: Body & TrimService: Body & Trim
Laura Sandoval
a year ago
Excellent customer service. Keep in communication regarding repairs, very professional and friendly talking on the phone. Always very polite. Did a great job fixing our truck that had numerous body repairs from an accident.
Marjorie Jackson
2 months ago
There work was impeccable but they were slow.
Zachary Hayes
3 years ago
Incredible service. They were very thorough and made sure I got my truck back in perfect condition. They were very fast and got to work on it as soon as the part got there. They had great communication, updating me on everything I needed and what was going on. And got me my truck back fast then the estimate!
Jason
5 months ago
Tommy is the man to go to in albemarle. He has always been a blessing.
Sabrina Hunsucker
6 months ago
Great place to have your vehicle repaired. Highly recommended!
Noe Magana
3 years ago
It s a very friendly and nice place. I have been there twice and have left satisfied both times. Very good job. They really take care of your car. I highly recommend it. They repaired my Mazda and it s much better now.Service: Body & TrimService: Body & Trim
Lisa Snodgrass
2 years ago
OK. My daughter was in an accident back in October. The 2nd adjustor at progressive FINALLY got her car picked up to be repaired in December. The 1st one couldn't be bothered to return a phone call. Anyway her car was picked up in early December. Daughter called in January because she hadn't heard a word from the shop about what was going on with her only car. She was told it'll be ready January 11th. Cool. That date comes and goes. She calls again. Uh we're waiting on a bolt for your car. OK. Maybe. Weeks go by. A month. She calls yet again. Uh we sent it out to so and so for blah blah. OK. Another month goes by. She stops by there after a dentist appointment, sees her car and bursts into tears. ITS STILL NOT DONE !!! It's March 10th!! She's asks what's going on. Blah they pull her car in the garage to appease her and pull it right back out as soon as she leaves. Luckily she's been able to drive my car to work. She's a single mom who gets NO help. Not from the state or the child's father. Her insurance didn't cover a rental. Not for 3 months. This place never called her. Not once. I had to call and make them give me a date but they punished her for it. They charged her 400 more than they quoted her just because they could. Had they called and mentioned the bolt I would've went to pull a part and pulled one myself to speedup the process. I'm so thankful my hubby can work on my car. I do not recommend this place unless you have months to wait.
Marcus G.
10 months ago
Thank you! Got my exhaust fixed in quick with no complaints. If you ever need work this is the place!!
Marilyn Cook
3 years ago
I had jammed the latch on the tailgate of my Jeep Cherokee, even after getting it unjammed the tailgate wouldn't close properly, The guys at The Collision Center were able to solve the problem quickly, professionally and with a little humor. I would definitely recommend this business
KJ Lancaster
2 years ago
The guys in the paint shop are great. Friendly and helpful and do a good job. Nice work Lance.Tom and Steve were very helpful.
Xeng Vang
3 years ago
I took my 2017 Honda Civic EX hatchback to Collision Center-Stanely County to drill holes in the hatchback for installing the Civic Type R spoiler wing conversion onto it. Took longer than expected but worth the wait. The best looks on the Civic sometimes take the most time to get it install. The manager was very nice and the employees did a great job of getting the job done. Jeez these Civic Type R spoiler wing ain't easy tasks to install. It's a frustrating aftermarket to put on. That's why let the professionals do it. Always have the template that goes with the Civic Type R spoiler wing conversion you got from the package in the mail to give them to drill the holes correctly. Not all brands designed from different aftermarket companies are created equal. Mine assembly packages was a slightly different design where it legs are from the other brands. But they looks exactly like the type r spoiler wing. Give them enough time and they will get it install correctly and looking good on the car andon the road. No rush, be patient. Give them a try. If the dealership doesn't want to help install your Civic Type R spoiler wing conversion aftermarket, go to CollisionCenter-Stanely County. Just leave the car with them and they'll get it install. Once it's done, they'll give you a call to pickup your vehicle.I took my car with the Type R spoiler wing conversion installed on my Honda Civic EX hatchback on the highway cruising and it holds stiffness for a long time driving experience. It looks gorgeous on my 2017 Honda Civic EX Hatchback. It stands out from the rest without the Type R aftermarket spoiler wing on. Like most people says, what you see is what you get from the dealership.Make sure you put 3M tapes on your Type R spoiler wing parts and screws them tightly with the 3M tapes around the holes. It helps stabilized and tighten the spoiler wing pieces together before installing. They tends to make sqeaky noises without the 3M tapesand feel like they could fall off the hatchback trunk while driving at higher speed at 70-80 miles per hour.
Ada Hardwick
3 years ago
Tom at Collision repair is a very kind man. He will go out of his way to get your car back and perfectly repaired. I hope I don t wreck again, but if I do, I know where I m going.Services: Auto engine diagnostic, Body & Trim, Auto detailingServices: Auto engine diagnostic, Body & Trim, Auto detailing
Matthew Blalock
a year ago
After hitting a deer in my old 1988 Buick they were able to fix my old girl back to it's original state. Thanks fellas
Priscilla Simmons
2 years ago
I Give this business a five Star very professional. Mr.Tom is very courtesy and the whole outfit. They stand behind their word and work!!!!Service: PaintingService: Painting
John Russell
3 years ago
Repaired body damage on my F-350. Work was done in a timely, efficient manner.Service: Body & TrimService: Body & Trim
Lewis Bibb
3 months ago
Awesome guys to work with!
Peter Vang
4 years ago
Keep going back to get car adjusted or problems found. They will not call you to inform you on updates on your vehicle. Unprofessional, unorganized. Stay away.
David Hamilton
5 years ago
Very professional and courteous, went out of their way to help me .Thank you Tommy and staff!!
Nik Gordon
11 months ago
Great service and very good work!
Cricket Ashby
3 years ago
Had some minor body damage that need to be fixed dropped it off on Monday and picked it up on Thursday.