Burnout Alley

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ed Atkinson
2 years ago
Excellent customer service. I was looking for a fuel management system for my street glide. Mike gave me a great deal on a V&H Fuelpak 3. He showed me how to download the app. on my phone and how to work the system. He installed a new breather on my bike I really like (see the attached photo!) Also performed other maintenance on my bike. Was very satisfied with is work and his advice. Thank you Mike.

  Jeff Holdren
3 years ago
Mike has worked on my motorcycles since 2016 and I have never had a bad experience. This time around he made the vision I had for my 2018 Indian Chieftain Limited to look way more Indian and way less Street Glide come from idea to reality. I cannot stress how much better it looks than I imagined it would. The paint quality is top notch, matches perfectly, and the attention to detail is, dare I say, better then factory. And because the factory fit and finish was second to none, that is saying a lot.If you need work done on your motorcycle, want to buy a pre-owned bike or just need a scheduled service, Burn Out Alley is well worth the ride.

  Adam Gibson
8 months ago
I dropped my bike off for a brake issue. They fixed my issue, and now I am confident that my front brakes will work every time. The shop was clean, and the owner took time to explain the work they performed on my bike. I will be back!

  Noah Springer
8 months ago
Mike's knowledge, ability, and customer service are unmatched the in the NC motorcycle world. He has taken hours out of his work day to not only answer questions, but demonstrate various aspects of cycle work from rear shocks to carb jets and everything in between.It's simple-- if your bike needs work and you can physically get to Burnout Alley, do it.

  Karen Daigle
a year ago
I've taken my Streetglide to Burnout Alley numerous times for routine maintenance and small modifications, always satisfied with the work. Mike does great work at very reasonable prices. He always takes time to explain the pros and cons of the services being requested/recommended and is honest about time requirements and pricing. Plus, he's always sharing his expertise with customers wanting to learn more about their bikes. Highly recommend Burnout Alley!

  Nathan Beck
a year ago
Changed tires , inspection, changed fluids and added chrome cover sprocket . He also noticed that my back brakes were installed wrong. I was very thankful he changed those out ..I can already tell a difference. Mike is straight up and don t charge you a arm and a leg to work on your Harley. He does a great quality job as well.. going to get him to install a new cam this winter. He definitely has my business !!!!!

  Joe M
5 years ago
These guys are awesome, they go out of there way to help you out. The prices here are also awesome and only a fraction of the price you would pay at a named dealership. They will let you bring your parts (i.e. tires) or they will get the parts for you. The bottom line is that they do good work in a reasonable time and price.

  Bax171
a year ago
Mike did a great job on my Heritage Softail. Bought 2 new tires at a reasonable price, full oil service, state inspection. Quick turnaround! I would highly recommend going to Burnout Alley !!

  Bryce Thorpe
2 years ago
Had routine service done based on recommendations. Highly recommended. The work was quality, on time, and very reasonable. I don't speak mechanical very well but they took the time to explain what they did, what might need to be done in the near future based on age and mileage, and some pointers on simple things i could do myself to take care of my bike. Top notch experience.

  Brittany Bennett
4 years ago
I was looking for a local repair shop to handle any issues with my bike and stopped in to see Burnout Alley. Mike and his team have an awesome shop that is clean and efficient. He will work with you and is honest with about his services and prices. In the world of customer service, Mike is excellent and I will be doing all my transactions and upgrades with them. You won t be disappointed.

  Joseph Keiser
3 years ago
Needs more than a five star rating. Brought my American Ironhorse in with serious issues. Mike and his staff corrected all the issues and it runs like a dream. I was more than satisfied. This is a very professional and top notch motorcycle shop. From major rebuild work to simple oil changes this is the place to come. Believe me you won't regret. Thanks again Mike to a job well done. You'll be getting more of my business.

  William L
9 months ago
Mike is great to work with. He has saved me tons of money.

  Kit Notes
3 years ago
Mike and John are fantastic! They helped my husband put a back tire on his bike and are helping me prepare and old Honda rebel. They are friendly and knowledgeable and very helpful. They truly go above and beyond. I look forward to working with them more in the future and greatly appreciate all they have done. I highly recommend burnout alley!

  Jordan Meyers
a year ago
Awesome shop. Recently brought the bike in to undo some bad work and they crushed it. Got me in during their busy schedule and had me in and out same day. Only shop I ll go to.Second review. Mike hooked me up big time. Bike was in a bad way and he came through once again. Next up is the paint. Burnout is the only shop you need to go to.

  Josh F
3 years ago
Awesome experience at Burnout Alley! They ordered an entire exhaust system for my bike and ensured that I got the best deal on it. They then had it installed in a couple of hours with no issues. They were upfront and helpful during the entire process and kept me informed on the status of the shipment. I will be doing all of my business here from now on. Your bike is in good hands with these guys!

  Michael Taylor
4 years ago
Mike and his staff have been very helpful with many issues I ve had with my Ultra Classic! They ve not only been knowledgeable about the issues, they have done the repairs at very reasonable costs and at a very timely rate! I ve never had to let my bike sit for any lengthy times. I ve scheduled the repairs and they ve usually been done earlier than later. Love these guys! If you re looking for a great repair shop you won t find a better one around !

  Glenda M
4 years ago
Switched to Burnout Alley for service on my bike early last year. Being a fairly new rider (10/2017), Mike took the time to show me and go over things on the bike that I needed to be aware of, which the other shop never did. When I was planning my first long distance ride, he went over the bike to make sure all was well. He'll answer any questions I have. Not only is Mike personable and a pleasure to talk to, his work is the best and timely.

  Jeff Puckett
3 years ago
Mike at burnout alley is the best he does quality work without the high prices I have recommended him to several of my friends and family and he has taken great care of our bikes if you are not taking your motorcycle to Mike you are missing out on having quality work done for a fraction of the cost of other places. Mike has always treated me like an old friend from the first time I met him so if you want great service go see Mike at burnout alleyService: Electrical repair

  Nick Webb
2 years ago
I dropped my bike off a few weeks ago to have them run a fine tooth comb through my bike. My '11 Harley Streetglide had been neglected due to my deployment, and I wanted them to check everything out from the tires that I thought were dry rotted to any tune-ups they thought I would need. I called them a few days ago and they said my bike was good to go and ready for pick up. I arrived around 1pm today, expecting to see a bill with a comma in it. I was blown away when they said "You don't owe us anything". From further discussion, the mechanic had checked everything out, looked at my fluids, the tires, everything I had asked for, and found nothing wrong. Their thoughts: "We didn't find anything wrong, you don't owe anything". Talk about a customer first organization. I've been to plenty of shops where they FIND something to charge you for. These gentlemen here are straight shooters. They're not trying to find a way to nickel and dime you so they can make money. Strongly recommend, and I'll be back for all maintenance and parts. Thanks gents!

  Fred Chance
3 years ago
Been dealing with Harley-Davidson cycles for years and always gone to Harley shops for service. Never again as long as Mike and his staff can turn a wrench. Purchase a used 2003 Fatboy that need some TIL to get her going strong. Outstanding work and got her going better than new. What a gem of a motor cycle shop we have in our area.

  Mike Chavis
4 years ago
After searching for awhile for a great repair shop I think I may have finally found one! The response time was by far exceptional. He then walked me through everything that he done with my bike and any discrepancies he found. What I really liked was that he took a video of the things he found wrong to show me for myself as well as giving me a quote for future repairs that may be needed. I have nothing but great things to say. Awesome experience and I'll definitely be going back!

  Rikki Partezana
8 months ago
Mike and his team helped me get my bike back on the road when I got stranded with a flat. Great and prompt service.

  Tara T
3 years ago
The owner of Burnout Alley (Mike) and mechanic (John) were nothing but professional throughout our their service, which included; ordering of parts to the installation and sevice, not to mention an extremely fair service price. Both of them were very personable, expeirenced, and knowlegable to say the least! We couldn't be more happy with our experience with them and will continue to utilize Burnout Alley for any and all furture service!Thank you guys!Brad and Tara

  Parker Galloway
5 years ago
Mike and his crew have always done a great job no matter what kind of mess i bring into their shop. Quick turnarounds and fair pricing make them the go to place for american or import motorcycle work. They carry an assortment of parts in shop and if they don't have it, they can order anything under the sun that you could want.

  Richard Downey
3 years ago
Got me in and out in a few hours on a walk-in. I smoked my rear axle bearings yesterday; called Mike this morning to see if he could get me in, he got the mess of an axle pulled apart and rebuilt in a few hours at a very reasonable price.Impressed with the work and thanks for getting me back on the road!

  Kerry Curtiss
4 years ago
Shout out to Burnout Alley, best customer care and no nonsense motorcycle garage. Best around in my opinion. Highly recommend to all who are in the Moore county and Fayetteville area for all Domestic and metric made bikes.All prayers for MJ, get well brother

  Ivan
5 years ago
Seriously the only place I will ever go to have any work done on my bike. I trust no one else with my ride but Mike, Cary and the crew. They do amazing work in a timely manner.

  Rodney Cole
a year ago
Giving a shout out for mike ! Brother you have helped out in a pinch twice! Can t say enough good things about your business and you! If anyone has a problem go see mike he s the man! Thanks mike for what you do got me hooked!

  Don Edmunds
4 years ago
Owner was extremely helpful with my rear flat on my bike. Even started a little past closing to print me s shirt. I would highly recommend Burnout Alley!!

  Kristin Welton
3 years ago
Mike and his old red headed helper are very professional Mike goes out of his way to explain all issues with my HD. I highly encourage everyone to go to see Mike you will be surprised how fair his prices are.