Valvoline Instant Oil Change
4.7 (43)
7503 Co Rd 42, Victor, NY 14564
(315) 538-2581
store.vioc.com
Claimed
Accessibility
- Wheelchair accessible parking lot
Payments
- Credit cards
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sam Ignacz
4 months ago
wouldn t trust anyone else to do maintenance on my car!! love the whole crew, and their attitudes were beyond positive and welcoming. if you ever need an oil change this is the place to go, they re the definition of price=quality!
Jacquie Wilder
4 weeks ago
As I pulled up, I noticed three employees come into the garage area as if they had been waiting for me. They quickly opened the garage door, and Hunter guided me in and started the intake process while the other two got to work. I quite enjoyed listening to their communication as they ran through the process of my oil change. They were very in tune with each other, and I've described it to several people as a well-choreographed dance. Well done!
Chyna O.
a month ago
This location just opened up and I would say they are on the right track. They have a great afternoon team. They were very nice and helpful as well as wanted to make sure I walked away a happy customer. One location made a small mistake and the men at this location made sure to fix it as a team and even had the manager come out to help me. Even going as far as the great employee Matt , leading me in the right direction for a mechanic! Everyone has Great customer service!
Anna Dibari
3 months ago
Professional, friendly, thorough, clear and detailed communication. Gave recommendations (while showing the filter needing replaced) but not pushy. Manager Colby and his staff did a great job!! They also offer free oil level, fluid levels and tire pressure checks. Would definitely recommend...
Zachary Taylor Kirisits
2 weeks ago
Amazing group of dudes - Matt, Hunter, and several other techs - including the manager! What a great team of knowledgeable and kind people who went above and beyond to give my car a quick and professional oil change! I have been going to Valvolines from Colorado to Florida to New York for the last 10 years, and out of those 50+ experiences, this was easily the most pleasant and enjoyable of them all. Never stop doing what you're doing, the incredibly positive attitude that you each possess will get you VERY far in life. The fun and success is only getting started! God bless all of you and your families! Zac
Cyd B
2 months ago
Colby runs a great team. Nobody made me feel weird bringing my car alone as a woman, and none of them tried to up-charge me either. They explained everything very well and made the experience so pleasant for me.
Niki and Ricky
3 months ago
Colby (manager) was amazing!!! He was so thoughtful and knowledgeable!! I was impressed and it was refreshing to have someone be so honest and upfront with car service My family will definitely be return customers!! You make a great team guys!
Kaya Adams
2 months ago
I went to Valvoline Instant Oil in Victor and they seemed so sweet. They informed me everything wrong with my car and told me they could fix it. I politely declined and they went on for about 10 minutes to tell me what was wrong with my car. I immediately went to my mechanic that my families known for years, and he said the only thing wrong with my car was the breaks. I was stressed the whole week before my mechanic looked at my car. Keep in mind, i m young and a female so they thought that they could take advantage of me. I will NEVER go here again. They also charged me about 80 bucks for an oil change when I can go to Mr. Tire for 40. Maybe Valvoline is good foroil changes but if they say anything is wrong with your car, get a second opinion.
Ron Mcintyre
3 months ago
I typically wouldn t go out my way to write a review about getting an oil change but I was completely blown away by the level of service, cleanliness of the facility, and helpfulness of the staff - specifically Colby. Can t recommend this place enough. We were in and out in 15 mins and had a great conversation while we were waiting.
Brandon Rizzo
3 days ago
Just had the easiest most seamless oil change . Andrew was the tech and I will 100% be back to this location and be getting some of their recommended treatments.
Kristen Smith
3 weeks ago
I went to the Victor location due to having a coupon for there and will always go back. It's worth the drive. I traditionally go to the greece location and was never told to check these 2 important things and apparently they were in bad shape. They even show you how bad the item is. Glad I went there and will always go back to that location. Well worth the drive.
Jonathan Chapman
a month ago
The team at Victor Valvoline were quick, professional, and helpful. Ryan was knowledgeable but not pushy and gave us his best expertise. We will be visiting again.
Andrea Neary
4 months ago
Just went to this location on Saturday, and got phenomenal service! Hunter did a great job explaining the services due on my vehicle, and they even filled my tires too! I will be going back next time I need an oil change.
Christopher Bell
a week ago
Had never been to one of these before. Everyone was incredibly polite, professional, and got me out very quickly! Will absolutely be going back.
Sandy Brennan
4 months ago
Stopped in just to have someone check my fluids before a long trip. Charles has me pull right in and checked and I was on my way without a worry. Very friendly and efficient. Bonus no charge! I'll be back when I actually need an oil change. Thanks!
John
2 months ago
I come here to have the oil changed on my work vehicle. I've been using Valvoline instant oil change for years. Always quick, friendly and eager to get the job done.
Kevin McGory
2 months ago
Excellent service! Hunter and Andre went above and beyond. They were unbelievably informative and personable. Instructions were very clear and they got me out of there in minutes. Will be coming back when due
Sarah Andreacchi
3 months ago
Awesome experience today at Victor Valvoline. Quick in/out, cheerful crew (Aidan, Milton) and super helpful manager (Colby R). No up selling or pressure to purchase add-ons to my regular service request. Will be returning!
Maria Rudniski
4 months ago
I went to this location this morning and I must say all the guys there were very helpful and sweet. I don't understand much about cars but the manager was able to explain so I could understand better. I highly recommend this location.
Andre Green
4 months ago
Very friendly and knowledgeable staff, went for an oil change during opening weekend and was in and out in less than 15 minutes! Will definitely be coming back!
Ryan deBruin
3 months ago
Kevin, Connor, and the entire crew were killing it today! Had 6 cars all show up at once and I was the 6th car..... still smooth sailing! Always a pleasure, see you next time!!!
J PHAM1LY
4 months ago
Great place for a quick and easy oil change!
Casey Burke
2 weeks ago
Colby and team were super nice and speedy. Great service. Thank you.
Corey J Smith
3 months ago
Staff was so helpful even when they didn't have a part they went down the road to obtain it and they were very friendly and knowledgeable.
Susan Theriault
2 months ago
Heading out on a 5 hour trip and they got me right in to re-torque my lug nuts. So grateful.
Dave Rose
3 weeks ago
Phenomenal staff and service - special shout outs to Andrew and Colby (Manager)
Jessica Pritchard
4 months ago
Amazing service! I would give them 100 stars if I could! Highly recommend using them!
Meris zelenjakovic
4 months ago
Andre was fantastic. Really helped me out and was informative. Great help. Will come back again.
victor yards
2 weeks ago
Very personable,courteous and professional. And very very quick. Great place
Viking Ted
3 months ago
Excellent service and I was in and out in under 15 minutes for an oil change.