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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jevi B
a month ago
They let me plug in my truck overnight(winter cold night)Certified uptown locationVery helpful , Because my truck broke on the road, I arrived at the end of their workday , they checked in first thing in the morning and fixed by the end of the dayThank you very very much !!** Cost of repair was fair, I was charged for the hours of work, not overcharged per Volvo schedule work hours.Again, thank you very very much
Drew F
10 months ago
Absolutely amazing service and customer service , Ann Woodward was wonderful to work withI was having AC Issues which started in San Diego ca,my whole trip across 2700 miles NO one would look at it, also my cruise control was having issues. I just dropped in hoping they could help, Ann went out of her way to get me in and take care of all my issues. There are still good people in this world and Ann and her team are some of those people. Thank you Joe for the excellent work on the truck Sir much appreciated.I will Highly recommend Burr to everyone.Thank you Again Ann a great pleasure doing business with you
beth osterhout
7 months ago
9/20/23 Thanks guys. Just there with our Motorhome heading South to Fl. When engine light came on. They said come right over. We did, they check it, test said all ok to go. Instant service AND NO CHARGE. Go again for sure.
jack abbey
11 months ago
Great company to work with! My company sends lots of trucks and equipment to them, they are always honest, responsive and know that time is critical for us when somethings broke down. Highly recommend.
Jeffrey Smith
a year ago
Fantastic people work here Ann at the service counter will go out of her way to get things done. The shop had my truck fixed in a timely manner I think they really care about owner operator s and other trucks. Parts counter will help in anyway they can as far as getting you the parts you need. I myself will be using this shop for all my truck needs parts and repairs. All I can say is a big Thank You keep up the great work
Chris m
2 years ago
Great experience. Needed a coupler for a Mercedes air line. Was very pleased that they had a 5/32 push connect fitting in stock. Always a great service in there parts department.
Mark Lawrence
3 years ago
I brought my Motorhome in for an inspection. I called the next day and asked if they could change my oil as well. They said they needed to get the filter and oil and would call me with a quote. They also said that 2 bulbs on the outside of the coach were blown and I told them to replace them. I received a message near the end of the day saying my vehicle was ready for pick up. When I went to the service desk they told me they never changed the oil and had no reason why. I was dumbfounded. Figured I would just pay my bill and get out of there. They charged me a full hour labor to change 2 bulbs. ($110) Couldn't believe it. I understand labor rate but holy cow!! Will never return there again.
Susan B
6 months ago
These guys rock! They're honest and fair, and have always done quality work for us.
Charles Croston
3 years ago
Great attitude and seriously compitent people. I was happy to see a staff of older and younger mechanics that were cranking out work. Need it taken care of, call Jesse in service and set up the appointment...
Aleksandr Kubrakov
5 years ago
Great shop! Got the right part over night and put truck back on the road within 4 hours! Great customer service! Highly recommend!
Odice
4 years ago
Owner operator beware. They expect to be paid for work they didn't complete. Test drive your truck before you pay.
Michael Bryce
6 years ago
Great place to get all your Truck Parts. Speedy Delivery and great customer service.
Steve Monk
5 years ago
Brent was very helpful with everything. Very knowledgeable. Recommend going there for all trucking needs.
David Mariani
4 years ago
I guess they were fine. Truck passed inspection without a problem.
Doug Ryan
7 years ago
Great service. Very knowledgeable technicians.
Adnan Redzic
8 years ago
Customer service. Don't think I'll be back to that Volvo again.
Skeeter Ellis
5 years ago
Awsome ty
Alex Lyubezhanin
5 years ago
Good and friendly people.
Mark Kemmerer
4 years ago
the phone doesn't work
Levi Dedonis
6 years ago
Great place to work
DB Property Maintenance
3 years ago
Best in the trucking business
sergey tumansky
4 years ago
Horrible service
Brad Spencer
6 years ago
Volvo
Mike Manager
8 years ago
horrible service